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Updated on: July 16, 2019
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Bandwidth - API Management Software : SaaSworthy.com
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Bandwidth

First and only CPaaS API solution provider
(180 Ratings) Write Review

Bandwidth is the first and only CPaaS solution provider that offers a selection of communication APIs, built around their own countrywide all-IP network.The software comes featured with not just API management features, but also include application development features, telephony features and VoIP features.It comes with an API design and a dashboard. You can easily automate your reporting and data imports with this API software. Published APIs will not pose security liability with this software. The software comes with features like specialization, customization, maintenance and compliance.

Bandwidth Features Show All Features

Bandwidth Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Contact Raleigh, NC / (800) 808-5150
Deployment SaaS/Web/Cloud Category API Management Software

Bandwidth Pricing

Pricing ModelFree Trial , Quotation Based , Subscription
How much does Bandwidth cost ?
The pricing for Bandwidth starts at $0.0. Bandwidth has 3 different plans such as - Voice High Volume at $0.0, Voice Low Volume at $0.01 and Messaging Low Volume at $0.01. Bandwidth offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
Voice Low Volume
$0.01 Others
  • Inbound : $0.0055 Per Minute
  • Outbound : $0.01 Per Minute

Less than $1,000 monthly

Features for Low Volume are

  • Inbound SIP Voice : $0.0025 per minute
  • Outbound SIP Voice : $0.0025 per minute
  • CNAM Lookup : $0.0075 per look
  • Transcription (per min) : $0.05
  • Text-to-Speech Engine : Included
  • Call Bridges and Conferencing : Included
  • Call Recording + Unlimited Storage : Included
  • Ticket Support : Standard Priority
  • Online Help Articles and Support Site : Included

Contact the vendor to get the latest pricing details.

Voice High Volume
  • Inbound : $0.0045
  • Outbound : $0.009

$1,000+ monthly

Features are

  • Inbound SIP Voice : $0.002 per minute
  • Outbound SIP Voice : $0.002 per minute
  • CNAM Lookup : $0.005 per look
  • Transcription (per min) : $0.045
  • Text-to-Speech Engine : Included
  • Call Bridges and Conferencing : Included
  • Call Recording + Unlimited Storage : Included
  • Ticket Support : Expedited Priority
  • Online Help Articles and Support Site : Included

Contact the vendor to get the latest pricing details.

Messaging Low Volume
$0.01 Others
  • Inbound : Free
  • Outbound : $0.005

Less than $1,000 monthly

Features are

  • Receive an SMS : Free
  • Send an SMS : $0.005
  • Receive SMS from a Shortcode : $0.015
  • Send SMS to a Shortcode : $0.015
  • Receive a Toll-Free SMS : $0.0075
  • Send a Toll-Free SMS : $0.0075
  • Receive an MMS : $0.01
  • Send an MMS : $0.02
  • Ticket Support : Standard Priority
  • Online Help Articles and Support Site : Included

Contact the vendor to get the latest pricing details.

Messaging High Volume
Free
  • Inbound : Free
  • Outbound : $0.004

$1,000+ monthly

Features of Messaging High Volume are

  • Receive an SMS : Free
  • Send an SMS : $0.004
  • Receive SMS from a Shortcode: $0.01
  • Send SMS to a Shortcode : $0.01
  • Receive a Toll-Free SMS : $0.007
  • Send a Toll-Free SMS : $0.007
  • Receive an MMS : $0.009
  • Send an MMS : $0.015
  • Ticket Support : Expedited Priority
  • Online Help Articles and Support Site : Included

Contact the vendor to get the latest pricing details.

Custom
Custom

Contact the vendor to get the latest pricing details.

Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 29/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Bandwidth Reviews

OVERALL RATING
4.6
Based on 180 Rating(s)
Rating Distribution
  • 168
  • 11
  • 1
  • 0
  • 0
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Source : g2crowd.com
(Reviewed on 30 October 2018)
"Overall reliable service and great support"

What do you like best?

Very reliable service, support is fast to respond and generally quick at fixing things.

What do you dislike?

Nothing really - everything is good overall

What business problems are you solving with the product? What benefits have you realized?

We were looking for a reliable partner for US DIDs, voice termination and SMS. We started working with Bandwidth about four years ago and have never felt the need to look elsewhere.

...more
Source : g2crowd.com
(Reviewed on 25 October 2018)
"My Experience Using Bandwidth for Automating Porting"

What do you like best?

I like being able to make corrections to port orders and having instant feedback (for most carriers in most cases). The automated notifications make it easy to know what the status is in real time. This is probably the most streamlined/user friendly porting portal I have used. I also like the advanced search features when ordering new numbers for customers. I like being able to now order CSRs just by making notes in the porting order.

What do you dislike?

I wish we could look at more than 500 DIDs for a customer. We look for certain kinds of numbers that would make for good BTNs and sometimes these numbers seem cherry picked on the first 500 results. It would be nice to be able to see the next 500 DIDs if possible. I wish porting dashboard showed a little more detail at a glance. It would be nice if there were more Porting tracking features explicit for LNP personnel to use. Automatic reminders for when an order hasnt been touched in awhile. Porting statistic breakdowns. I'd like my porting order statistics to be separate from other order types. If I am tracking porting, Id prefer not to have New DID orders lumped in when searching for orders.

Recommendations to others considering the product

I would recommend Bandwidth as a solution for any small to medium telecommunications enterprise. I do not see us using any other platform anytime in the near future. Bandwidth tends to listen to its users and we appreciate that. Its probably the level of support you get when problems arise that is most beneficial. I have no complaints, as Bandwidth seems to be making constant improvements all the time.

What business problems are you solving with the product? What benefits have you realized?

Writing emails takes up too much time. Having Bandwidths automated porting system reduces lengthy emails and keeps me from having to wait on hold on the phone. The customer is probably the most important part. I know that when I put in a trouble ticket for an issue, it will be worked on regardless of if I am in the office or not. Bandwidths ability to work with the losing carrier to solve porting related issues with the losing carrier has proven invaluable.

...more
Source : g2crowd.com
(Reviewed on 23 October 2018)
"Recommended"

What do you like best?

Simplicity, transparency and quick support, our relationship with Bandwidth goes back to 2005, when our business has just started, since then we were building a company that has an outstanding customer support around the globe and mainly in US thanks to, Bandwidth solutions!

What do you dislike?

There is nothing to dislike about Bandwidth, everything is top notch. We have been using their services for a long time and never we had any issues with them.

Recommendations to others considering the product

If you want to choose a right direction in setting your business, choose Bandwidth they truly help out with solutions

What business problems are you solving with the product? What benefits have you realized?

Availability of US numbers, guidance, business development to ways we would never imagine back in 2005.

...more
Source : g2crowd.com
(Reviewed on 23 October 2018)
"My experience with Bandwidth"

What do you like best?

The helpfulness of support team when I'm porting numbers in.

What do you dislike?

I've had issues while porting numbers, where the number does not get activated until almost 1 hour of the scheduled activation time.

What business problems are you solving with the product? What benefits have you realized?

Porting numbers for our customers that have phone numbers witht other companies and are migrating to us. The Bandwidth interface is top notch, and the support staff is really good helping out when issues arise.

...more
Source : g2crowd.com
(Reviewed on 23 October 2018)
"Bandwidth Porting Dashboard and Support Review"

What do you like best?

When I call in the employees are very friendly and always do their best to help.

What do you dislike?

We recently had a problem when supplementing a port, the request date would change to first available instead of the date we requested. This caused our customer's to have some outages and made us have to scramble to "snap back" the numbers.

Recommendations to others considering the product

Support Team is very helpful and the Dashboard Tool is very easy to use.

What business problems are you solving with the product? What benefits have you realized?

Bandwidth often assists us in obtaining CSR's for customer's when we are unable to get them. They also make ports go very well.

...more
Source : g2crowd.com
(Reviewed on 23 October 2018)
"Support Team Lead"

What do you like best?

BW Support has always been professional, very responsive & the Web GUI is very straight, to the point and easy to manage,

What do you dislike?

Nothing off the top of my head. If I come up w/anything i'll be sure to respond back.

What business problems are you solving with the product? What benefits have you realized?

Telecom in General. Most carriers (not all) are slow to respond w/any real/relative data. Bandwidth always responds and if they don't have the data at hand they either get it or assist in getting it.

...more
Source : g2crowd.com
(Reviewed on 23 October 2018)
"Bandwidth is great"

What do you like best?

The very high level of Customer service.

What do you dislike?

sometimes backorders can take a long time

Recommendations to others considering the product

Kyle Schmidt has been a big help in working with sub account usage.

What business problems are you solving with the product? What benefits have you realized?

Porting numbers and ordering new numbers. Organizing clients.

...more
Source : g2crowd.com
(Reviewed on 23 October 2018)
"Good provider, Reliable and easy to use"

What do you like best?

Bandwidths portals for DID order, e911 entry and day to day tasks of managing your telecom services are very easy to navigate. Their service is reliable and their support staff quick and courteous. I would recommend them to anyone looking to expand in the telecom industry.

What do you dislike?

No quick switching of subaccounts you have to open a case to move items from one subaccount to another, this is tedious.

What business problems are you solving with the product? What benefits have you realized?

Telecommunications services, e911 services, CNAM and LiDB services. Growth of our service offerings with stability and ease of use tools.

...more
Source : g2crowd.com
(Reviewed on 23 October 2018)
"Good support"

What do you like best?

The support we received and ease of use.

What do you dislike?

Don't really have another specific to report.

What business problems are you solving with the product? What benefits have you realized?

Providing our endusers with quality service

...more
Source : g2crowd.com
(Reviewed on 23 October 2018)
"Good service provider partner"

What do you like best?

The crew at bandwidth.com is very responsive and flexible to help us address our SIP calling needs.

What do you dislike?

The biggest complaint is their lack of T.38 fax support - and if that is the biggest complaint, then things must be pretty good

What business problems are you solving with the product? What benefits have you realized?

Providing cost-effective SIP calling plans for our customers, with good E911 features and a flexible API

...more
Read All Reviews

Videos on Bandwidth Youtube Official Channel

Bandwidth Voice, Messaging,
Bandwidth Voice, Messaging,

Bandwidth Screenshots

Bandwidth Demo - API calls for nearly every communications function you can imagine
Bandwidth Demo - Documentation and SDKs
Bandwidth Demo - Everything you need to get started on the right foot
Bandwidth Demo - Add calls and texts to your app in minutes in the Bandwidth API Platform
Bandwidth Demo - API calls for nearly every communications function you can imagine
Bandwidth Demo - API calls for nearly every communications function you can imagine
Bandwidth Demo - Documentation and SDKs
Bandwidth Demo - Everything you need to get started on the right foot
Bandwidth Demo - Add calls and texts to your app in minutes in the Bandwidth API Platform

Bandwidth Awards

Download white papers and ebooks on Bandwidth View All Downloads

by Bandwidth
5 Questions to Ask Before Adding Voice & Messaging Into Your App
This guide to help you determine whether adding voice and messaging to your app is a good decision for you. Here you...
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