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Updated on: April 10, 2021
What is Bandwidth ?
Bandwidth - API Management Software : SaaSworthy.com
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89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Bandwidth

First and only CPaaS API solution provider
(187 Ratings) Write Review

Bandwidth is the first and only CPaaS solution provider that offers a selection of communication APIs, built around their own countrywide all-IP network.The software comes featured with not just API management features, but also include application development features, telephony features and VoIP features.It comes with an API design and a dashboard. You can easily automate your reporting and data imports with this API software. Published APIs will not pose security liability with this software. The software comes with features like specialization, customization, maintenance and compliance.

Bandwidth Features Show All Features

Bandwidth Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Raleigh, North Carolina / +1 855-864-7776
Deployment SaaS/Web/Cloud Category API Management Software

Bandwidth Pricing

Pricing ModelFree Trial , Quotation Based , Subscription
Standard API


Voice: $0.010 per outbound min.,$0.0055 per inbound min.
Messaging: $0.004 per outbound SMS message FREE, per inbound SMS message
Video: $0.0016 per consumed stream $0.0055 per inbound dial-in
Phone Numbers: $0.250 per line per month $0.500 per toll-free line per month
911 Access" Available on request

Features

  • Cut out the middleman
  • Committed use and volume discounts
  • Premium support included
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Disclaimer: The pricing details were last updated on 29/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Bandwidth FAQs

Bandwidth is API Management Software. Bandwidth offers the following functionalities:

  • Access Control
  • Testing Management
  • Dashboard
  • API Design
  • Developer Portal
  • Analytics

Learn more about Bandwidth features.

No, Bandwidth does not offer a free plan.

Learn more about Bandwidth pricing.

Yes, Bandwidth provides API.

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Bandwidth Reviews

OVERALL RATING
4.7
Based on 187 Rating(s)
Rating Distribution
  • 78.3 %
  • 21.1 %
  • 0.6 %
  • 0 %
  • 0 %
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Source : g2crowd.com
(Reviewed on 25 October 2018)
"My Experience Using Bandwidth for Automating Porting"

What do you like best?

I like being able to make corrections to port orders and having instant feedback (for most carriers in most cases. The automated notifications make it easy to know what the status is in real time. This is probably the most streamlined/user friendly porting portal I have used. I also like the advanced search features when ordering new numbers for customers. I like being able to now order CSRs just by making notes in the porting order.

What do you dislike?

I wish we could look at more than 500 DIDs for a customer. We look for certain kinds of numbers that would make for good BTNs and sometimes these numbers seem cherry picked on the first 500 results. It would be nice to be able to see the next 500 DIDs if possible. I wish porting dashboard showed a little more detail at a glance. It would be nice if there were more Porting tracking features explicit for LNP personnel to use. Automatic reminders for when an order hasnt been touched in awhile. Porting statistic breakdowns. I'd like my porting order statistics to be separate from other order types. If I am tracking porting, Id prefer not to have New DID orders lumped in when searching for orders.

Recommendations to others considering the product

I would recommend Bandwidth as a solution for any small to medium telecommunications enterprise. I do not see us using any other platform anytime in the near future. Bandwidth tends to listen to its users and we appreciate that. Its probably the level of support you get when problems arise that is most beneficial. I have no complaints, as Bandwidth seems to be making constant improvements all the time.

What business problems are you solving with the product? What benefits have you realized?

Writing emails takes up too much time. Having Bandwidths automated porting system reduces lengthy emails and keeps me from having to wait on hold on the phone. The customer is probably the most important part. I know that when I put in a trouble ticket for an issue, it will be worked on regardless of if I am in the office or not. Bandwidths ability to work with the losing carrier to solve porting related issues with the losing carrier has proven invaluable.

...more
Source : g2crowd.com
(Reviewed on 23 October 2018)
"Recommended"

What do you like best?

Simplicity, transparency and quick support, our relationship with Bandwidth goes back to 2005, when our business has just started, since then we were building a company that has an outstanding customer support around the globe and mainly in US thanks to, Bandwidth solutions!

What do you dislike?

There is nothing to dislike about Bandwidth, everything is top notch. We have been using their services for a long time and never we had any issues with them.

Recommendations to others considering the product

If you want to choose a right direction in setting your business, choose Bandwidth they truly help out with solutions

What business problems are you solving with the product? What benefits have you realized?

Availability of US numbers, guidance, business development to ways we would never imagine back in 2005.

...more
Source : g2crowd.com
(Reviewed on 23 October 2018)
"My experience with Bandwidth"

What do you like best?

The helpfulness of support team when I'm porting numbers in.

What do you dislike?

I've had issues while porting numbers, where the number does not get activated until almost 1 hour of the scheduled activation time.

What business problems are you solving with the product? What benefits have you realized?

Porting numbers for our customers that have phone numbers witht other companies and are migrating to us. The Bandwidth interface is top notch, and the support staff is really good helping out when issues arise.

...more
Source : g2crowd.com
(Reviewed on 23 October 2018)
"Support Team Lead"

What do you like best?

BW Support has always been professional, very responsive & the Web GUI is very straight, to the point and easy to manage,

What do you dislike?

Nothing off the top of my head. If I come up w/anything i'll be sure to respond back.

What business problems are you solving with the product? What benefits have you realized?

Telecom in General. Most carriers (not all are slow to respond w/any real/relative data. Bandwidth always responds and if they don't have the data at hand they either get it or assist in getting it.

...more
Source : g2crowd.com
(Reviewed on 23 October 2018)
"Bandwidth is great"

What do you like best?

The very high level of Customer service.

What do you dislike?

sometimes backorders can take a long time

Recommendations to others considering the product

Kyle Schmidt has been a big help in working with sub account usage.

What business problems are you solving with the product? What benefits have you realized?

Porting numbers and ordering new numbers. Organizing clients.

...more
Source : g2crowd.com
(Reviewed on 19 October 2018)
"Fast, reliable, and great service!"

What do you like best?

I love that I"m able to order new numbers through the dashboard and move things around as needed without having to wait on a service order as I did with another provider.

What do you dislike?

The only thing I dislike is Bandwidth isn't in more rural markets. I primarily operate in rural areas and sometimes it's difficult offering services where Bandwidth doesn't have a presence.

What business problems are you solving with the product? What benefits have you realized?

Much lower rates on our Long Distance, Toll Free, and the ability to get nation wide numbers.

...more
Source : g2crowd.com
(Reviewed on 18 October 2018)
"Great service"

What do you like best?

The support team and the quality of the service.

What do you dislike?

The new interface, so slow, it always keeps loading and takes time to be ready.

Recommendations to others considering the product

Great company with a great stuff.

What business problems are you solving with the product? What benefits have you realized?

Porting numbers in to bandwidth.

...more
Source : g2crowd.com
(Reviewed on 18 October 2018)
"Excellent support, excellent services, very transparent company."

What do you like best?

We love how easily and quickly we're able to get ahold of support staff at Bandwidth. Everyone is knowledgable, everyone is committed to our joint success. It's very much a partnership rather than a simple vendor-customer relationship. The development APIs are also very easy to work with, with plenty of documentation and testing capability.

What do you dislike?

Their developers really need to do some testing with the Safari browser - Strange portal bugs come out when using Safari. Other than that, their portal works nicely to allow us to conduct normal day-to-day operations with ease.

Recommendations to others considering the product

Do it - They'll make your lives easier, especially if you're dealing with downtime or reliability issues with your current carriers.

What business problems are you solving with the product? What benefits have you realized?

Business continuity and carrier reliability. Bandwidth's service has never faltered for us, and our customers enjoy the consistency of service as well.

...more
Source : g2crowd.com
(Reviewed on 18 October 2018)
"Years of reliable service"

What do you like best?

Bandwidths uptime and transparency into operations has been clutch in our continues use of their voice and sms services. Support is always responsive and always helpful.

What do you dislike?

The portal could be more responsive. Being unable to open links or DID's in another tab make it difficult to mass manipulate items using programs like MouseRecorder. Using multiple locations has been problematic and forced us to include all DID's into one location.

Recommendations to others considering the product

911 fee's and setup was a challenge. Pay attention to those details.

What business problems are you solving with the product? What benefits have you realized?

We sue bandwidth for all of our voice traffic and sms integration with our hosted PBX solution CloudWorx.

...more
Source : g2crowd.com
(Reviewed on 18 October 2018)
"It's hard to find a good provider"

What do you like best?

After going through so many other providers, bandwidth provides the perfect balance of support, price and API integrations.

What do you dislike?

I wish bw provided vfax capabilities.. It would make things much more inclusive.

Recommendations to others considering the product

Highly recommend bandwidth for voice and sms services.

What business problems are you solving with the product? What benefits have you realized?

SMS, LNP automation, the wide footprint bw has makes porting multiple rate centers a breeze..

...more
Read All Reviews

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by Bandwidth
5 Questions to Ask Before Adding Voice & Messaging Into Your App
This guide to help you determine whether adding voice and messaging to your app is a good decision for you. Here you...
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