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| Description | Appcues is a digital adoption software that enables your team to track and increase product uptake without the help of a developer. It provides you smart tools to create beautiful, customised experiences that feel like they belong in your product with a no-code builder. Appcues offers a sophisticated targeting engine that provides the appropriate experience to the appropriate user at the right time. You can set up flows in your product based on particular actions taken by users and send a quick message or conduct a poll for all of your clients with Appcues. For personalizing or integrating in-app experiences with different channels, you can use insights from other tools in your technology stack. With Appcues’s preconfigured event visualisations and dashboards, you can track product uptake and the effect of your experiences. The platform eliminates the need of assistance of a programmer or analyst to keep track of and handle events. Users can create reports to keep track of their critical KPIs, and then store them to a dashboard for reporting and analysis at a glance. Read more | WalkMe is a tool that allows users to embrace technology and achieve True Digital Adoption. The tool consists of a Digital Adoption Platform (DAP), making it effortless for any user to use any website or software. The users get proactive, guidance, solution analyses, and automation processes to complete their tasks easily whenever and however needed. WalkMe ensures flawless software adoption, automation of complex business processes, and also boosts employee productivity. The platform creates an ideal customer journey, encourages self-service, and guarantees customer satisfaction. It streamlines large-scale disruptive transformation by empowering employees, overcoming change, and increasing usability, and enabling successful digital transformation. Users can make data-driven decisions and adopt transformational change by collecting and analyzing usage data and gain visibility into the customers’ journey. They can contextually drive customers to action through in-app and cross-app guidance. WalkMe allows the users to shift from reactive to proactive user engagement by analyzing and anticipating customers’ needs. The platform ensures accurate process completion and increases user engagement and eventually leads to better productivity. Read more |
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Easy to use, Excellent customer support, No-code solution, Effective for User Onboarding Occasional bugs and glitches, Limited customization options, Integration challenges with SPAs, Limited reporting functionality |
Ease of Use, Comprehensive Training Resources, Effective User Guidance, Powerful Analytics and Insights Occasional Technical Glitches, Steep Learning Curve for Advanced Features, Inconsistent Element Selection Accuracy, Customer Support Response Time |
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Overall, users find the product easy to use and implement, highlighting its user-friendly interface and straightforward onboarding process. They appreciate its ability to track user behavior and provide insights, helping them understand user needs and improve the product. Additionally, users value the customization options and the ability to create personalized onboarding experiences. They also mention the excellent customer support, praising the team's responsiveness and willingness to help. However, some users report occasional bugs and glitches, suggesting the need for improved stability and reliability. |
Overall, users praise WalkMe's ease of use, citing its intuitive interface and straightforward setup process. They also value its customization options, allowing them to tailor the tool to their specific needs. Additionally, WalkMe's customer support receives positive feedback for its responsiveness and helpfulness. However, some users express concerns about occasional bugs and glitches, as well as the potential for WalkMe to slow down their systems. Pricing is mentioned as a consideration, with some users finding it expensive compared to alternatives. |
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Essentials $249.00 $299.00 per month Growth $879.00 $879.00 per month Enterprise Custom |
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AppLearnAdopt
4.7 Based on 57 Ratings |
VisualSP
5 Based on 21 Ratings
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| Company Details | Located in: Boston, MA Founded in: 2013 | Located in: San Francisco, California Founded in: 2011 |
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