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Overview

Description WalkMe is a tool that allows users to embrace technology and achieve True Digital Adoption. The tool consists of a Digital Adoption Platform (DAP), making it effortless for any user to use any website or software. The users get proactive, guidance, solution analyses, and automation processes to complete their tasks easily whenever and however needed. WalkMe ensures flawless software adoption, automation of complex business processes, and also boosts employee productivity. The platform creates an ideal customer journey, encourages self-service, and guarantees customer satisfaction. It streamlines large-scale disruptive transformation by empowering employees, overcoming change, and increasing usability, and enabling successful digital transformation. Users can make data-driven decisions and adopt transformational change by collecting and analyzing usage data and gain visibility into the customers’ journey. They can contextually drive customers to action through in-app and cross-app guidance. WalkMe allows the users to shift from reactive to proactive user engagement by analyzing and anticipating customers’ needs. The platform ensures accurate process completion and increases user engagement and eventually leads to better productivity. Read more AppLearn Adopt is a digital adoption platform that quickly identifies and resolves the problems of extra efforts and money spending by your team, resulting in a better user experience for both you and your users. It makes it simple to complete, evaluate, and improve any process by providing user analytics and in-app support to any application that guarantees that your people and software are both effective immediately and over time. AppLearn Adopt’s digital adoption solution helps you accomplish and quantify any result, from verifying preparedness for change to diverting IT support queries. The platform provides you the best anticipated returns by aligning your project and business objectives, then improving and demonstrating your boardroom-level and software-level performance. It boosts particular job efficiency and overall worker productivity by not only making your SaaS apps simpler to access, but also by assisting you in communicating about them and developing a self-service culture. The platform eliminates common risks and hidden costs by assisting you in confirming preparedness for change, reducing support expenses, and gaining significant insight via analytics. Read more
Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
  • Offers Custom plan.

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • SaaS/Web/Cloud
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online

Reviews & Ratings

User Rating
4.5/5 597 user ratings
4.7/5 57 user ratings
Rating Distribution
  • Excellent

    63.7%
  • Very Good

    26.1%
  • Average

    6.4%
  • Poor

    0.8%
  • Terrible

    3%
  • Excellent

    71.9%
  • Very Good

    24.6%
  • Average

    3.5%
  • Poor

    0%
  • Terrible

    0%
User Sentiments

    Ease of Use, Comprehensive Training Resources, Effective User Guidance, Powerful Analytics and Insights

    Occasional Technical Glitches, Steep Learning Curve for Advanced Features, Inconsistent Element Selection Accuracy, Customer Support Response Time

    Excellent Customer Support, User Friendly Interface, Effective Onboarding & Training, Seamless System Integration

    Limited Customization Options, Content Management Challenges, Occasional Technical Issues, Lack of Cross-System Connectivity

Review Summary

Overall, users praise WalkMe's ease of use, citing its intuitive interface and straightforward setup process. They also value its customization options, allowing them to tailor the tool to their specific needs. Additionally, WalkMe's customer support receives positive feedback for its responsiveness and helpfulness. However, some users express concerns about occasional bugs and glitches, as well as the potential for WalkMe to slow down their systems. Pricing is mentioned as a consideration, with some users finding it expensive compared to alternatives.

AppLearn Adopt receives generally positive feedback, with users praising its comprehensive feature set, especially its analytics capabilities and helpful consultants. While users appreciate the product's ease of use and integration, a common criticism is the complexity of configuration in version 1.0, which users hope version 2.0 will address. Users find AppLearn's in-app guidance and support helpful for onboarding and training, particularly in a remote work environment, but some desire greater backend access and control. Overall, AppLearn is seen as a valuable tool for providing contextual help and improving user adoption of new systems.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Not Available
  • Free Trial Not Available
  • Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Basic Plan Others

Custom Plan Others

AppLearn Adopt Custom

 
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Vendor information

Company Details Located in: San Francisco, California Founded in: 2011 Located in: Manchester, United Kingdom
Contact Details

Not available

https://www.walkme.com/

Not available

https://applearn.com/

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