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Overview

Description Appcues is a digital adoption software that enables your team to track and increase product uptake without the help of a developer. It provides you smart tools to create beautiful, customised experiences that feel like they belong in your product with a no-code builder. Appcues offers a sophisticated targeting engine that provides the appropriate experience to the appropriate user at the right time. You can set up flows in your product based on particular actions taken by users and send a quick message or conduct a poll for all of your clients with Appcues. For personalizing or integrating in-app experiences with different channels, you can use insights from other tools in your technology stack. With Appcues’s preconfigured event visualisations and dashboards, you can track product uptake and the effect of your experiences. The platform eliminates the need of assistance of a programmer or analyst to keep track of and handle events. Users can create reports to keep track of their critical KPIs, and then store them to a dashboard for reporting and analysis at a glance. Read more Whatfix is a software as a service (SaaS) based digital adoption platform, ideally suited to all types of enterprises ranging from small to medium to big. With Whatfix, you can unleash the real value of your corporate apps. It aids in the creation of interactive walkthroughs and ensures performance support for web applications. Whatfix is a SaaS-based platform that gives web apps and software products in-app assistance and performance help. This will easily help you ride the digital adoption curve. By utilizing Whatfix to offer tailored experiences, you can adjust to your users' onboarding needs. Whatfix's real-time, in-app support, personalized to particular roles, will delight your users. You can engage users by providing them with the most valuable and timely information in-app, and delight them with tailored support using this application. You can surf the digital adoption curve easily with this software, and you must include it in your arsenal to take your business to the next level. Furthermore, it offers a free trial version for testing its features apart from a wide assortment of premium plan options to fit every type of need. Read more
Pricing Options
  • Free Trial Available
  • Starts at $249.0. Offers Custom plan.
  • Free Trial Available
  • Whatfix Offers Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • Business Hours
  • Online
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.7/5 184 user ratings
4.8/5 445 user ratings
Ratings Distribution
  • Excellent

    75%
  • Very Good

    20.7%
  • Average

    2.7%
  • Poor

    0%
  • Terrible

    1.6%
  • Excellent

    77.8%
  • Very Good

    20.7%
  • Average

    1.3%
  • Poor

    0.2%
  • Terrible

    0%
Review Summary

Overall, users find the product easy to use and implement, highlighting its user-friendly interface and straightforward onboarding process. They appreciate its ability to track user behavior and provide insights, helping them understand user needs and improve the product. Additionally, users value the customization options and the ability to create personalized onboarding experiences. They also mention the excellent customer support, praising the team's responsiveness and willingness to help. However, some users report occasional bugs and glitches, suggesting the need for improved stability and reliability.

Overall, Whatfix is highly acclaimed for its user-friendly interface, intuitive design, and comprehensive set of features that enable efficient digital adoption. Reviewers emphasize the platform's ability to simplify complex processes and workflows, boosting productivity and user engagement. Additionally, the no-code approach, excellent customer support, and the extensive library of pre-built templates and resources are frequently lauded. Users also appreciate the flexibility and customization options, allowing for tailoring the platform to specific business needs.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $249.0. Offers Custom plan.
  • Free Trial Available
  • Whatfix Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Essentials $249.00 $299.00 per month

Growth $879.00 $879.00 per month

Enterprise Custom

Whatfix Custom

 
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View Detailed Pricing

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Vendor information

Company Details Located in: Boston, MA Founded in: 2013 Located in: San Jose, California Founded in: 2013
Contact Details

Not available

https://www.appcues.com/

+1 800-459-7098

https://whatfix.com/

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