Home/POS Software/Upserve POS
Updated on: July 6, 2020
What is Upserve POS ?
Upserve POS - POS Software : SaaSworthy.com
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Upserve POS

A point-of-sale built for the modern restaurant
(167 Ratings) Write Review

Upserve POS was built to fit into your restaurant and routine, so you can spend more time doing what you love. You cater to your guests day in and day out. It’s time your restaurant’s POS did the same. Thousands of restaurant owners and staff rely on Upserve POS to run smoother shifts. With Training Mode, staff can practice with your actual venue’s menu, master splitting checks or holding items, and checking your guests out without a hiccup.

Upserve POS Awards

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Upserve POS Features Show All Features

Upserve POS Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Providence, Rhode Island / (855) 664-3887
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category POS Software Inventory Management Software Appointment Scheduling Software

Upserve POS Pricing

Pricing ModelFree Trial , Subscription
Core
$59 /Month

Features

  • $60 Per Terminal
  • Upserve POS
  • Payment Processing plus EMV
  • Sales and Labor Reporting
  • Marketing Insights
  • Mobile App
  • Workforce
  • Inventory : $99 Monthly
  • Online Ordering : $59 Monthly
  • 24/7 US-Based Support
Pro
$199 /Month

Features

  • $50 Per Terminal
  • Includes features of Core plan, plus
  • Menu Optimization
  • Server Performance
  • Loyalty
  • Inventory Included
  • Online Ordering Included
Pro Plus
$359 /Month

Features

  • $40 Per Terminal
  • Includes features of Pro plan, plus
  • Dedicated Success Manager
  • Custom Reporting
  • Data API Access
  • Enterprise Account Management
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Upserve POS Pricing
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Disclaimer: The pricing details were last updated on 18/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Upserve POS FAQs

Upserve POS is POS Software. Upserve POS offers the following functionalities:

  • Inventory Management
  • Discount Management
  • Gift Card Management
  • Sales Tracking
  • Loyalty Program
  • Ordering Automation
  • Restaurant POS

Learn more about Upserve POS features.

The pricing for Upserve POS starts at $59.00 per month. Upserve POS has 3 different plans:

  • Core at $59.00 per month.
  • Pro at $199.00 per month.
  • Pro Plus at $359.00 per month.

No, Upserve POS does not offer a free plan.

Learn more about Upserve POS pricing.

Yes, Upserve POS provides API.

Ask the Community View Community

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Upserve POS Reviews

OVERALL RATING
3.6
Based on 167 Rating(s)
Rating Distribution
  • 106
  • 20
  • 9
  • 31
  • 1
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bmkirkkkSource : apps.apple.com
(Reviewed on 24 June 2020)
Will not update!

It’s the middle of service and it’s demanding an update. When selecting to update it does nothing.

...more
Peter EricksonSource : play.google.com
(Reviewed on 17 June 2020)

Stopped working

...more
UpserveFailSource : apps.apple.com
(Reviewed on 11 June 2020)
Look elsewhere

For three years straight, Upserve support is dismal, when it’s not blatantly dismissive of the request being made. Updates are inconsistently deployed, and some iPads update through the app while others insist on pulling through the App Store...apparently through a 14.4k modem. Some updates work (semi-)smoothly, and others hang perennially, even through multiple reboots. Not a pleasant experience after-hours, but quite the treat while a customer stands by, waiting to pay for their meal. This is infuriating when repeated attempts to be proactive are tossed blithely back to the user (paying thousands $$ per year) for a turnkey system that leaves us down until we resolve it ourselves. Again. Not happy. Not recommended.

...more
Yvonne chewSource : apps.apple.com
(Reviewed on 01 June 2020)
was forced update but update and nothing happen

Forced to upgrade but when we upgrade it and it doesn't do anything. And it has to update in the middle of business day. We are forced out of the app and couldn't update.

...more
Blake ChaneySource : trustradius.com
(Reviewed on 29 April 2020)
Upserve is the best

Use Cases and Deployment Scope

We use Upserve as our main POS on four different terminals within our restaurant. It is currently the only POS being used by all of our stores (around 15 storefronts across the South East). It has completely changed the way that we function, in a way that has made us more efficient.

Pros and Cons

  • Allow credit card transactions while offline.
  • Allows you to search for items instead of scrolling.
  • Allows a full visual of tables/bar seats.
Edit
  • Wireless printers for curbside use.
  • Manual option to open register when offline.
  • More detailed description of offline problems.

Likelihood to Recommend

Upserve is available 24/7. Our restaurant closes at 2 am and it is so comforting knowing if there is an issue that we can talk to someone at all hours of operation. The offline functioning is where I feel Upserve is less appropriate, solely for the reason it is hard to use/understand.
Read Blake Chaney's full review

...more
Ingrid Del GiornoSource : play.google.com
(Reviewed on 25 March 2020)

Great analytics

...more
chip cookeSource : play.google.com
(Reviewed on 06 March 2020)

Why did you take away being able to sign in to hq on mobile devices? This app doesn't give me any of the info I'm looking for and I don't carry a computer around with me.

...more
Herbert RobertsonSource : play.google.com
(Reviewed on 30 January 2020)

Garbage Blank garbage

...more
Heather HSource : g2crowd.com
(Reviewed on 26 January 2020)
"Easy to use!"

What do you like best?

The best thing about Upserve is how user friendly it is. Easy to find products and create new payments types. Customer services are helpful and supportive. Menu setup is easy and intuitive. I like how you can copy an item and change items within seconds. The staff are able to use the program in training mode to become efficient using the product prior to service.

What do you dislike?

Would like some better back-end reporting options like searching for the last 4 digits of a credit card when trying to find a particular transaction. There are times that the system goes down and while it is easy to use in offline mode, it is frustrating that it went down so often. It seems that this problem has be fixed recently.

Recommendations to others considering the product:

If you are looking for effective, easy to use POS system at an affordable price, I would recommend this product.

What problems are you solving with the product? What benefits have you realized?

Upserve makes service quick and easy for staff. When onboarding new staff, they are able to pick up the system within a day or two which makes it easy for them to move forward with training.

...more
K F HemmerSource : play.google.com
(Reviewed on 08 January 2020)

Used to work, but has gone to a blank white screen.

...more
Read All Reviews

Videos on Upserve POS

What is a Restaurant POS?
What is a Restaurant POS?
Spend More Time With Your Guests, Not Training on Your Restaurant POS
Restaurant Online Ordering with Upserve
A Hassle-Free Restaurant Loyalty Program by Upserve

Upserve POS Screenshots

Upserve pos sales analytics
Upserve pos sales analytics
Upserve pos sales analytics

Customers

Pressbistro
Playa Bowls
Smoke-shop
Kenjis Ramen Grill

Upserve POS Integration

98%
(251 RATINGS)
Payroll Software