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About Toast

Toast is a customizable POS system designed for restaurants. It helps restaurants to provide better service, improve the way they run operations, and increase revenue. The solution brings together online ordering, digital and physical loyalty and gift cards, and workforce management tools. Toast enables you restaurant to offer tableside ordering and payments, as well as offer digital receipts, which can also help you grow your marketing list. This includes the ability to also print, email or send these receipts by text message, as well as being able to join the restaurant loyalty program. Toast handheld devices can also suggest suitable tip options to customers. Toast provides hardwired terminals that also work offline, as well as a flat rate for processing all payments and transactions. Toast’s functionality extends to the creation of real-time reports, which help you monitor your restaurant’s performance, even remotely. You can also make updates to your menu across all devices and POS terminals at once.

Screenshots & Videos

Toast Payroll and Team Management
Restaurant Point of Sale
Online Ordering System
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
  • Reviews
  • Momentum
  • Popularity

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep)

Toast Awards

Toast Features

POS Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

Touch Screen (Billing)

Allows making bills by simply touching the desktop or mobile POS screen

Returns Tracking

Helps to keep track of all the goods returned by customers

Restaurant POS

Comes with useful and attractive restaurant management features and facilitates automating restaurant operations

Pricing Management

Helps to provide better control over pricing and allows managing efficiently financial revenue & risk

Ordering Automation

Helps in automating the ordering system and supports online billing

Customer Account Profiles

Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience

Commission Management

Helps in managing and tracking the commission amounts and simplify as such calculations

Barcode Scanning

Helps in scanning the barcode in an automated and simple manner

Loyalty Program

Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company

Sales Tracking

Helps to track sales systematically

Gift Card Management

Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store


Facilitates buying and selling goods/services online using internet facility

Discount Management

Helps in enjoying better visibility so that suppliers avail discounts

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Retail Management

Helps in automating, managing, monitoring and handling all the aspects of a retail business

Layaway Management

Helps retailers offer their customers the option to buy products a little at a time or in increments.
Toast Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 19/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Toast Pricing.

Toast Alternatives

View All Toast Alternatives

Toast Reviews

User Rating

4.2/5 (Based on 1,179 Ratings)

Rating Distribution

  • Excellent

  • Very Good

  • Average

  • Poor

  • Terrible


User Sentiments

User-friendly Interface, Robust Reporting & Analytics, Extensive Integrations, Reliable Offline Mode

Inconsistent Customer Support, Handheld Device Issues, Online Ordering System Limitations, Complex Menu Setup for Specific Business Types

Do You Use Toast?

Write a Review

Review Summary

Toast POS users appreciate its ease of use, comprehensive features, and efficient payment processing. They praise its user-friendly interface, intuitive design, and customizable options that cater to diverse business needs. The system's robust reporting and analytics capabilities are also well-received, providing valuable insights for business optimization. Toast POS users find the software reliable, stable, and secure, ensuring smooth and uninterrupted operations. However, some users have expressed concerns regarding occasional technical glitches, the need for improved customer support responsiveness, and the pricing structure, which they feel could be more flexible.


  • Easy to use interface and userfriendly design.
  • Robust features for inventory management, staff scheduling, and customer loyalty programs.


  • Limited customization options and reporting capabilities.
  • Occasional issues with payment processing and technical support.

Toast Reviews

AI-Generated from the text of User Reviews

Videos on Toast

Toast Screenshots

Toast FAQs

What is Toast used for?

Toast is POS Software. Toast offers the following functionalities:

  • Touch Screen (Billing)
  • Returns Tracking
  • Restaurant POS
  • Pricing Management
  • Ordering Automation
  • Customer Account Profiles
  • Commission Management
  • Barcode Scanning
  • Loyalty Program
  • Sales Tracking
  • Gift Card Management
  • eCommerce
  • Discount Management
  • Inventory Management

Learn more about Toast features.

What are the top alternatives for Toast?

Does Toast provide API?

Yes, Toast provides API.

Toast Contact

Vendor Details

Boston, Massachusetts Founded : 2011

Contact Details

+1 617-682-0225

Social Media Handles

Grid Report for Toast



Ethan Stowell Restaurants
Eventide Fenway
Protein Bar and Kitchen


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