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About SumUp

SumUp is a renowned financial technology firm with operations in 32 countries across three continents. It enables small business owners by making it simple, secure, and cost-effective for them to accept card payments in-store, in-app, and online. Over 2 million merchants utilize SumUp's card readers across the world. You may open a new business account in minutes by filling out an online application that is free, paperless, hassle-free, and has no hidden costs. In the UK, you may send and receive money instantaneously, and you can make limitless free bank transfers, both inbound and outbound. You have easy access to your account 24 hours a day, 7 days a week via your app or PC, allowing you to manage your business's finances whenever and wherever you want. For your business expenses, you get a free contactless Mastercard and can easily track your spending with the SumUp App. It enables you to use Apple Pay or Google Pay to make quick and easy payments at millions of places. It also comes with an easy-to-use application that allows you to handle orders, accept payments, and generate reports with ease.

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Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%
  • Reviews
    86%
  • Momentum
    72%
  • Popularity
    91%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Business Hours, Online

SumUp Features

POS Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    98%

Touch Screen (Billing)

Allows making bills by simply touching the desktop or mobile POS screen

Returns Tracking

Helps to keep track of all the goods returned by customers

Retail Management

Helps in automating, managing, monitoring and handling all the aspects of a retail business

Restaurant POS

Comes with useful and attractive restaurant management features and facilitates automating restaurant operations

Pricing Management

Helps to provide better control over pricing and allows managing efficiently financial revenue & risk

Ordering Automation

Helps in automating the ordering system and supports online billing

Customer Account Profiles

Allows maintaining, editing and updating customer accounts to offer tailor-made customer-oriented shopping experience

Commission Management

Helps in managing and tracking the commission amounts and simplify as such calculations

Barcode Scanning

Helps in scanning the barcode in an automated and simple manner

Loyalty Program

Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company

Sales Tracking

Helps to track sales systematically

eCommerce

Facilitates buying and selling goods/services online using internet facility

Discount Management

Helps in enjoying better visibility so that suppliers avail discounts

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Layaway Management

Helps retailers offer their customers the option to buy products a little at a time or in increments.

Gift Card Management

Manages prepaid payment card processing that helps the cardholder purchase goods online or within a specific retail store
SumUp Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 05/07/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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SumUp Alternatives

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SumUp Reviews

User Rating

4/5 (Based on 10,861 Ratings)

Rating Distribution

  • Excellent

    70.4%
  • Very Good

    5.8%
  • Average

    1.9%
  • Poor

    1.8%
  • Terrible

    20.1%

Do You Use SumUp?

Write a Review

Review Summary

User reviews of SumUp highlight both its ease of use and speed of payment processing, with many praising the app's simplicity and next-day payouts. However, several users reported issues with customer service responsiveness, particularly regarding account verification, payment delays, and technical support. Some also experienced problems with their card readers, including unexpected device failures and difficulty obtaining replacements. While SumUp's customer service received praise for its helpfulness in certain instances, the inconsistency in support quality raises concerns about the company's reliability.

Pros

  • Easy to use, fast transactions, and low fees.
  • Excellent customer service with helpful representatives.
  • Convenient for accepting payments on the go.
  • Nextday payout for fast access to funds.

Cons

  • Devices prone to malfunctioning outside of warranty.
  • Customer support can be unresponsive and unhelpful.
  • Account verification process can be lengthy and frustrating.
  • Unclear policies and potential for funds being held.

SumUp Reviews

AI-Generated from the text of User Reviews

Videos on SumUp

SumUp Screenshots

SumUp FAQs

What is SumUp used for?

SumUp is POS Software. SumUp offers the following functionalities:

  • Touch Screen (Billing)
  • Returns Tracking
  • Retail Management
  • Restaurant POS
  • Pricing Management
  • Ordering Automation
  • Customer Account Profiles
  • Commission Management
  • Barcode Scanning
  • Loyalty Program
  • Sales Tracking
  • eCommerce
  • Discount Management
  • Inventory Management

Learn more about SumUp features.

What are the top alternatives for SumUp?

Does SumUp provide API?

Yes, SumUp provides API.

SumUp Contact

Vendor Details

London, United Kingdom Founded : 2011

Contact Details

+1 888-250-2164

https://www.sumup.com/en-us/

Social Media Handles

Grid Report for SumUp

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Disclaimer

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