Textline

About Textline

Textline is a business-texting platform to resolve conversations, increase engagement, and close deals with customers. Optimize customer experiences by sending and responding to text messages. Transfers and manage customer conversations across multiple team members. It integrates with Slack, zapier, Pipedrive, and more. Small, Medium and Large companies make use of the software.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $29.99. Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Business Hours

Textline Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Limited $29.99 $35.99 per month

For smaller businesses who need limited text messaging features and basic support.

Features

Included Agents : 3
Included Phone Numbers : 1
Agent Limit : 3
Announcements
Automations
Scheduled Messages
Conversation History : 90 Days
Basic Support

Standard $47.97 $65.97 per month

Ideal for growing businesses who want the most out of business text messaging.

Features

Included Agents : 3
Additional Agents : $15.99 per Month
Included Phone Numbers : 1
Additional Phone Numbers : $9 per Month
Agent Limit : 10
Includes features of Limited plan, plus
NPS Surveys
Conversation History : 3 Years
Domain Claiming
Admin and Agent Roles
Integrations : Shopify, Zendesk, Zapier, Pipedrive and More
API

PRO $149.95 $199.95 per month

Perfect for companies who need a full-featured service and robust security features.

Features

Included Agents : 5
Additional Agents : $29.99 per Month
Included features of Standard plan, plus
Agent Limit : 50
Conversation History : Unlimited
Custom Roles
Unified Inbox
Dispositions
Retention Policy
Priority Support

Enterprise Custom

The software offers Enterprise pricing plan on basis of request. Contact the vendor to get the latest pricing.

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 04/09/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Textline Pricing

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Textline Reviews

User Rating

4.6/5 (Based on 96 Ratings)

Rating Distribution

Excellent
74%
Very Good
17.7%
Average
2.1%
Poor
3.1%
Terrible
3.1%

User Sentiments

Ease of Use, Excellent Customer Service, Extensive Integrations, Effective Communication

Limited Auto-reply Functionality, Occasional Software Glitches, Lack of Group Messaging Feature, Confusing Pricing Structure

Do You Use Textline?

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Review Summary

Overall, users praise Textline for its user-friendly interface, ease of use, and efficient customer support. They appreciate the ability to send and receive text messages, schedule appointments, and manage customer conversations in one platform. Many users highlight the time-saving benefits of the software and its positive impact on their productivity. While some users have reported occasional technical glitches, the majority of reviewers agree that Textline is a reliable and valuable tool for businesses seeking to streamline their communication and customer engagement.

Pros

Streamlined communication: Provides seamless messaging, SMS, and email options under one platform.
Costeffective: Offers affordable pricing with flexible plans, accommodating various budgets.
Customizable templates: Predesigned templates help streamline and personalize customer interactions.
Analytics and reporting: Robust analytics suite provides insights into customer interactions and campaign performance.

Cons

Limited integrations: Lack of integration with popular business tools may restrict its functionality for some users.
Limited thirdparty app support: Does not support integration with various thirdparty apps, limiting its customization potential.
Steep learning curve: New users may find the platform's features initially challenging to navigate and utilize effectively.
Limited reporting options: The reporting suite lacks advanced filtering and customization capabilities, limiting indepth data analysis.