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About Teladoc

Teladoc provides a platform for healthcare professionals across all specialties, including physicians, dermatologists, dietitians, behavioral health, to connect with patients via phone, video, or app. Before your first virtual care visit, set up your account online or on the app, and then complete a brief medical history (it will help your doctor treat or advise you better). Whether it’s a prescription sent to the pharmacy of your choice, the guidance to move forward, or a review of your condition from a medical expert.

Screenshots & Videos

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    80%
  • Reviews
    95%
  • Momentum
    71%
  • Popularity
    92%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • NA

Modes of Support

  • 24/7 (Live rep), Online

Teladoc Features

Telemedicine Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    80%

HIPAA Compliant

Offers security over the collection of sensitive data and uphold to protect the integrity of PHI

Payments

Enables payment collection from the visitors via popular payment gateways

Reminders

Sends important reminders through email to attendees

Alert Notifications

Alerts the user when predefined criteria is met

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Personalized URL

Enables to create a customized or brand URL for respondents and visitors to get access to the link

Care Summary

Patient summary of care report that helps on each care transition or to another setting of care

Patient Queue

Allows to virtually control patient queue and connect to the doctor

Patient Portal

Facility for patients to access personal health information from anywhere

GDPR Compliance

Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

File Transfer

Allows sending and receiving files

Patient Records Management

Manages and records all necessary and vital data about a patient.

Teladoc Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 23/04/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Teladoc Pricing.

Teladoc Alternatives

View All Teladoc Alternatives

Teladoc Reviews

User Rating

4.2/5 (Based on 949 Ratings)

Ratings Distribution

  • Excellent

    86.6%
  • Very Good

    6.3%
  • Average

    1.9%
  • Poor

    1.5%
  • Terrible

    3.7%

Do You Use Teladoc?

Write a Review

Review Summary

Overall, users have mixed opinions about the product. Many users praise its user-friendly interface, ease of use, and the convenience of being able to access healthcare services remotely. However, some users express concerns regarding the customer service, the cost of the service, and the quality of the healthcare services provided. Additionally, several users highlight the need for more transparency in pricing and better communication from the company.

Pros

  • Convenient and accessible healthcare from anywhere with an internet connection.
  • Offers a wide range of medical services, including appointments, consultations, and prescriptions.
  • Userfriendly platform with easy scheduling and secure messaging.

Cons

  • Limited availability of some specialists, leading to potential delays in care.
  • Technical issues and glitches reported by some users, impacting the overall experience.
  • Concerns raised regarding the accuracy and reliability of certain diagnoses made through virtual consultations.

Teladoc User Reviews

AI-Generated from the text of User Reviews

Videos on Teladoc

Teladoc FAQs

What is Teladoc used for?

Teladoc is Telemedicine Software. Teladoc offers the following functionalities:

  • HIPAA Compliant
  • Payments
  • Reminders
  • Alert Notifications
  • Live Chat

Learn more about Teladoc features.

What are the top alternatives for Teladoc?

Does Teladoc provide API?

No, Teladoc does not provide API.

Teladoc Contact

Vendor Details

Purchase, New York Founded : 2002

Contact Details

Not available

https://www.teladoc.com/

Social Media Handles

Grid Report for Teladoc

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

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