Home/Telemedicine Software/Teladoc
Updated on: October 28, 2021

What is Teladoc ?

Teladoc - Telemedicine Software
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Teladoc

The right care when you need it most
(37 Ratings) Write Review

Teladoc provides a platform for healthcare professionals across all specialties, including physicians, dermatologists, dietitians, behavioral health, to connect with patients via phone, video, or app. Before your first virtual care visit, set up your account online or on the app, and then complete a brief medical history (it will help your doctor treat or advise you better). Whether it’s a prescription sent to the pharmacy of your choice, the guidance to move forward, or a review of your condition from a medical expert.

Teladoc Features Show All Features

Teladoc Technical details

Support 24/7 (Live rep) Online Customer Type Large Enterprises Medium Business Small Business
API NA Location / Phone Number Purchase, New York
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Telemedicine Software

Teladoc Pricing

Pricing ModelQuotation Based
Teladoc
Custom

Features

  • Mental Health
  • Dermatology
  • Medical Experts
  • Caregiver
  • STD Testing
  • Nutrition

Disclaimer: The pricing details were last updated on 23/04/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Teladoc pricing.

Teladoc FAQs

Teladoc is Telemedicine Software. Teladoc offers the following functionalities:

  • Live Chat
  • Alert Notifications
  • Reminders
  • Payments
  • HIPAA Compliant

Learn more about Teladoc features.

No, Teladoc does not provide API.

Ask the Community View Community

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Teladoc Reviews

OVERALL RATING
2.2
Based on 37 Rating(s)
Rating Distribution
  • 20 %
  • 0 %
  • 20 %
  • 0 %
  • 60 %
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Samuel M
Samuel MSource : g2crowd.com
(Reviewed on 17 November 2020) "Easy option for virtual care"

What do you like best?

Simple app to use and never issues connecting with medical professionals. I've only used it once or twice, but each experience has been pleasant and helpful. During Covid, it's been nice peace of mind.

What do you dislike?

Nothing disliked so far! It's a great alternative to in-person care, especially during the pandemic.

What problems are you solving with the product? What benefits have you realized?

Getting advice and consultation on healthcare topics. It's a quick, effective way to receive care.

...more
Samuel M
Samuel MSource : g2crowd.com
(Reviewed on 27 July 2020) "Easy option for virtual care"

What do you like best?

Simple app to use and never issues connecting with medical professionals. I've only used it once or twice, but each experience has been pleasant and helpful

What do you dislike?

Nothing disliked so far! It's a great alternative to in-person care, especially during Covid-19.

What problems are you solving with the product? What benefits have you realized?

Getting advice and consultation on healthcare topics. It's a quick, effective way to receive care.

...more
Matt P
Matt PSource : g2crowd.com
(Reviewed on 22 September 2020) "Room for improvement but not bad"

What do you like best?

Maybe than going to the doctor but if you want to speak to a physician that is not an option.

What do you dislike?

I think a UX person is necessary. It is unclear what happens next after filling out really robust paperwork online — which takes a lot time and is easy to get lost in. It never says like “you won’t need to speak to a doctor”. So the whole time I thought this was just paperwork to even make an appointment to see a physician. But rather, the doc was able to prescribe medicine without seeing me. I don’t know if this is always the case though. So really a UX overhaul would go a long way.

Also a better integration with mobile devices would rock. Uploading photos from iPhone was challenge because they don’t support HEIC images.

What problems are you solving with the product? What benefits have you realized?

It is faster than going to a doctor and probably cheaper. It feels tedious and impersonal too though.

...more
Matt P
Matt PSource : g2crowd.com
(Reviewed on 02 July 2020) "Really a trash experience"

What do you like best?

I honestly hate the product. My company pays for it and the experience is seriously so bad. If you are in HR and are reviewing this product for your company, I'd look elsewhere.

What do you dislike?

Creating an appointment took nearly 30 minutes. The form asks about non relevant symptoms but makes the fields required. It makes you upload images but doesn't allow files taken from an iphone -- so they need to be converted to jpegs. Also I got to the end and there is a lot of weirdness about what address is on file.

Worse though is I have no idea when I'm going to see a doctor. You go through all this to request an email from a doctor — and even that is two business days. They sell themselves as convenient healthcare of the future.

I used the program once before and their video chat software was garbage then. The doctor had bad wifi connection too so he couldn't hear anything i was saying. I was literally shouting my symptoms at the computer — not fun if living in an apartment complex with thin walls. Also the video window is so so small.

Honestly just really hate this product.

What problems are you solving with the product? What benefits have you realized?

Technological. The forms, payments and video software are extremely poor quality. A competent UX Designer could fix this.

...more
Kim S
Kim SSource : g2crowd.com
(Reviewed on 26 April 2019) "Teledoc is ridiculous"

What do you like best?

It sounded good, until I started to sign up for the service

What do you dislike?

If you do not have Blue cross/Blue shield or private pay you can't use this service

Recommendations to others considering the product:

Do not use

What problems are you solving with the product? What benefits have you realized?

Nothing

...more

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