Teladoc Reviews

User Rating

4.8/5 (Based on 23,837 Ratings)

Rating Distribution

Excellent
88.5%
Very Good
5.2%
Average
2.6%
Poor
1.3%
Terrible
2.3%

User Sentiments

Convenient Appointment Scheduling, Knowledgeable Physicians, Fast Response Times, Helpful and Thorough Consultations

Prescription Fulfillment Issues, Technical Issues with App, Inconsistent Provider Availability, Limited Scope of Treatable Conditions

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Review Summary

Overall, users have mixed opinions about the product. Many users praise its user-friendly interface, ease of use, and the convenience of being able to access healthcare services remotely. However, some users express concerns regarding the customer service, the cost of the service, and the quality of the healthcare services provided. Additionally, several users highlight the need for more transparency in pricing and better communication from the company.

Pros

Convenient and accessible healthcare from anywhere with an internet connection.
Offers a wide range of medical services, including appointments, consultations, and prescriptions.
Userfriendly platform with easy scheduling and secure messaging.

Cons

Limited availability of some specialists, leading to potential delays in care.
Technical issues and glitches reported by some users, impacting the overall experience.
Concerns raised regarding the accuracy and reliability of certain diagnoses made through virtual consultations.

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Reviews

Rhonda Monreal

December 3, 2024 Source: Trustpilot.com

The gentleman who spoke to me listen to…

The gentleman who spoke to me listen to my symptoms and was helpful with the prescription.

Ahmet A

December 3, 2024 Source: Trustpilot.com

Outstanding

Date of experience: December 03, 2024

Lisa Denning

December 3, 2024 Source: Trustpilot.com

The dr listened

The dr listened. I have asthma and I know what works best.