Teladoc Reviews

User Rating

4.8/5 (Based on 27,051 Ratings)

Rating Distribution

Excellent
92.1%
Very Good
2.8%
Average
1.4%
Poor
2.6%
Terrible
1.2%

User Sentiments

Convenient Appointment Scheduling, Knowledgeable Physicians, Fast Response Times, Helpful and Thorough Consultations

Prescription Fulfillment Issues, Technical Issues with App, Inconsistent Provider Availability, Limited Scope of Treatable Conditions

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Review Summary

Overall, users have mixed opinions about the product. Many users praise its user-friendly interface, ease of use, and the convenience of being able to access healthcare services remotely. However, some users express concerns regarding the customer service, the cost of the service, and the quality of the healthcare services provided. Additionally, several users highlight the need for more transparency in pricing and better communication from the company.

Pros

Convenient and accessible healthcare from anywhere with an internet connection.
Offers a wide range of medical services, including appointments, consultations, and prescriptions.
Userfriendly platform with easy scheduling and secure messaging.

Cons

Limited availability of some specialists, leading to potential delays in care.
Technical issues and glitches reported by some users, impacting the overall experience.
Concerns raised regarding the accuracy and reliability of certain diagnoses made through virtual consultations.

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Reviews

Crystal H Terry

November 10, 2026 Source: Trustpilot.com

My experience with the Teladoc provider…

My experience with the Teladoc provider was awesome. She was on time, answered my questions, and listened to me.

Mandy Taylor

November 10, 2026 Source: Trustpilot.com

Excellent Experience

He addressed all concerns and made suggestions along with ordering necessary medications needed to treat.