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About Amwell

AmWell is a cloud-based telemedicine management solution designed for practices of all sizes. Amwell’s telehealth solution spans the care continuum from urgent care to acute care. Amwell’s purpose-built telemedicine carts bring remote physicians right to the side of the patient and are designed and tested to be reliable, safe, and user‑friendly. Amwell’s kiosks are on‑site clinics that facilitate on‑demand health care consultations from a physical point of care. Amwell’s EHR integrations allow telehealth to embed into existing clinical workflows and patient portals.

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    93%
  • Momentum
    65%
  • Popularity
    95%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)
  • Individuals

API Support

  • NA

Modes of Support

  • Business Hours

Amwell Features

Telemedicine Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%

Care Summary

Patient summary of care report that helps on each care transition or to another setting of care

Patient Queue

Allows to virtually control patient queue and connect to the doctor

Patient Portal

Facility for patients to access personal health information from anywhere

GDPR Compliance

Makes the website compliant to General Data Protection Regulation 2016/679 that offers privacy to all users in the European Union

HIPAA Compliant

Offers security over the collection of sensitive data and uphold to protect the integrity of PHI

Payments

Enables payment collection from the visitors via popular payment gateways

File Transfer

Allows sending and receiving files

Reminders

Sends important reminders through email to attendees

Alert Notifications

Alerts the user when predefined criteria is met

Personalized URL

Enables to create a customized or brand URL for respondents and visitors to get access to the link

Patient Records Management

Manages and records all necessary and vital data about a patient.

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online
Amwell Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 15/04/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Amwell Pricing.

Amwell Alternatives

View All Amwell Alternatives

Amwell Reviews

User Rating

2.7/5 (Based on 253 Ratings)

Rating Distribution

  • Excellent

    36%
  • Very Good

    2.4%
  • Average

    4.3%
  • Poor

    7.1%
  • Terrible

    50.2%

Do You Use Amwell?

Write a Review

Review Summary

Users praise Amwell's user-friendly interface, ease of use, and the convenience of accessing healthcare services from the comfort of their own homes. They also appreciate the platform's wide range of healthcare providers, including specialists, and the ability to schedule appointments quickly and easily. However, some users have expressed concerns about the cost of services, technical difficulties, and occasional issues with insurance coverage. Overall, Amwell receives positive feedback for its convenience, ease of use, and comprehensive healthcare services, but users emphasize the need for improved affordability and technical reliability.

Pros

  • Convenient and accessible healthcare from anywhere, reducing the need for inperson visits.
  • Offers a wide range of healthcare services, including virtual consultations, prescriptions, and mental health support.
  • Secure and HIPAAcompliant platform that protects patient privacy and data.

Cons

  • Limited availability of certain specialties and healthcare providers.
  • Technical difficulties or connectivity issues can sometimes disrupt virtual consultations.
  • Dependence on technology and internet connectivity may not be suitable for all patients.

Amwell Reviews

AI-Generated from the text of User Reviews

Videos on Amwell

Amwell FAQs

What is Amwell used for?

Amwell is Telemedicine Software. Amwell offers the following functionalities:

  • Care Summary
  • Patient Queue
  • Patient Portal
  • GDPR Compliance
  • HIPAA Compliant
  • Payments
  • File Transfer
  • Reminders
  • Alert Notifications

Learn more about Amwell features.

What are the top alternatives for Amwell?

Does Amwell provide API?

No, Amwell does not provide API.

Amwell Contact

Vendor Details

Boston, Massachusetts

Contact Details

1-800-317-5656

https://business.amwell.com/

Social Media Handles

Grid Report for Amwell

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