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About ServiceHelpHQ

Clara AI Deep Dive with Clara AI

ServiceHelpHQ is a comprehensive platform for home-service businesses that automates scheduling, dispatching, customer reminders, invoicing, and crew management—streamlining daily operations while helping owners get paid faster. Core features include recurring scheduling, drive-time-aware routing that prevents double-bookings, automated text and email reminders that cut no-shows, quoting and estimates, a no-login customer portal, and one-tap crew check-ins. Invoicing and card payments flow straight into the business's own account—funds never pass through us, so they can't be held or delayed. Built for residential cleaning and pressure washing today and expanding across the trades—plumbing, HVAC, electrical, and landscaping—it targets the pain points of small operators: call overload, last-minute cancellations, and inefficient routing. An AI layer is on the roadmap: a 24/7 receptionist, instant satellite-based quoting, and a built-in customer CRM. Free to start.

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Screenshots & Videos

Dispatch
Invoice
Dashboard

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Medium Business
  • Small Business
  • Freelancers
  • Individuals

API Support

  • Not available

Modes of Support

  • Business Hours, Online

ServiceHelpHQ Features

Field Service Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    84%

Analytics (Workforce)

Helps you track and analyse the performance of the workforce

Reporting

Sends instant status reports about the task with customer feedback

Route Optimization

Determines the cost efficient route to perform the order

Real-time Job Tracking

Allows you to view your workforce in real time and improve strategy

Digital Signature

A facility to capture digital signature in a secure format

Attendance Management

Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Billing and Invoicing

This feature helps in issuing and handling the invoice and bills.

Offline Reporting

Helps you to save the data offline and synchronize as soon the device connects to the internet

Job Scheduling

Helps in allocating jobs to the right person at the right time

Compliance Management

Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Claims Management

Helps to organize and keeping track of insurance claims and as such claims made by patients.

Document Management

Ability to store and manage various information and documents in electronic format.
ServiceHelpHQ Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Free Free

  • Up to 10 visits per month
  • Unlimited team members & customers
  • Scheduling, recurring visits, dispatch & maps
  • Automatic text & email reminders (shared number)
Start Free Trial

Paid $29.00 $29.00 per month

  • Everything in the Free plan
  • First 100 visits included, then $0.10 each
  • Two-way texting on your own dedicated number (+$10/mo)
  • A dedicated account manager
  • Priority support
Start Free Trial

Screenshots of Vendor Pricing Page

Pricing screenshot

Learn more about ServiceHelpHQ Pricing

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ServiceHelpHQ Reviews

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ServiceHelpHQ Screenshots

Dispatch

Dispatch

 Invoice

Invoice

 Dashboard

Dashboard

 Schedule

Schedule

 Quote

Quote

ServiceHelpHQ FAQs

Is there a free plan?

Yes. Every account starts on the free plan, which covers up to 10 completed visits per month at no cost. Scheduling, quoting, invoicing, and customer texting all work on the free plan. It's a real working plan, not a trial that expires.

What happens when I hit 10 visits in a month?

Your visit counter in the top bar shows where you are (for example, "8 of 10"). When you're ready for more, upgrade to the paid plan from Plan & billing, where there's an Upgrade button right on the counter. Upgrading lifts the cap; your data and settings carry over unchanged.

How do I upgrade?

Open Plan & billing for your business (the Upgrade button on the visit counter takes you straight there) and start checkout. Billing is handled securely by Stripe, and you can manage or cancel your plan from the same page at any time.

Do I need to install anything?

No. ServiceHelpHQ runs in any modern browser. You can also install it as an app on your phone or computer for one-tap access. Look for the Install option.

How does scheduling work?

Create a visit, pick the customer and service, and place it on the calendar. Assign it to a crew member, or let auto-scheduling suggest a slot that fits your team's availability and the job's location.

Can I set up recurring visits?

Yes: weekly, biweekly, monthly, or a custom cadence. Recurring visits generate automatically so you don't re-enter them. See Schedule a recurring visit.

Does it account for drive time between jobs?

Yes. Auto-scheduling considers travel between job locations so the day's route is realistic, not just back-to-back on the clock.

How do customers request a quote?

Share your request-a-quote link. Customers describe the job and their address, and the request lands in your queue to price and send back. Depending on the service, simple jobs can book directly while others come in as a quote request.

Can I add optional add-ons to a quote?

Yes. Quotes support optional line items the customer can accept or decline, so you can offer extras without rebuilding the quote.

Can customers pay by card?

Yes. With Stripe connected, you can send a pay link on any invoice and the customer pays by card online. Payments are recorded against the invoice automatically. See Take a card payment.

Does invoicing happen automatically?

Recurring work can generate invoices on a schedule, and you can send payment reminders automatically so you're not chasing every one by hand.

What payment processor do you use?

Stripe. Card details are handled by Stripe and are never stored on our servers.

Can I text my customers?

Yes. ServiceHelpHQ sends appointment confirmations, "on my way" messages, and reminders, and you can message customers directly. Automatic reminders cut down on no-shows.

Are automatic reminders included?

Yes. Reminders and confirmations are built in, and you control which notifications go out.

Can I give my technicians their own access?

Yes. Invite crew members and each gets their own sign-in scoped to their work (their schedule, job details, and check-in) without seeing billing or company-wide settings. See Invite a technician.

Can I see who’s clocked in and where?

Yes. Crew can check in and out with a geo-stamp at the job, so you can see who's on site.

How much does it cost?

The free plan is free for up to 10 visits a month. The paid plan lifts that cap. See Plan & billing for current pricing. You can change or cancel anytime.

Can I import my existing customers?

Yes. You can import customers from a spreadsheet (including exports from tools like Jobber or QuickBooks), and the importer maps your columns for you. See Import your customers.

Is my data mine?

Yes. Your customer and job data is yours. You can export it, and you can cancel anytime.

What is ServiceHelpHQ used for?

ServiceHelpHQ is Field Service Management Software. ServiceHelpHQ offers the following functionalities:

  • Analytics (Workforce)
  • Reporting
  • Route Optimization
  • Real-time Job Tracking
  • Digital Signature
  • Attendance Management
  • Billing and Invoicing

Learn more about ServiceHelpHQ features.

What are the top alternatives for ServiceHelpHQ?

Here`s a list of the best alternatives for ServiceHelpHQ:

Does ServiceHelpHQ provide API?

No, ServiceHelpHQ does not provide API.

ServiceHelpHQ Contact

Vendor Details

Founded : 2026

Contact Details

Not available

https://servicehelphq.com

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