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About Service Fusion

Service Fusion is an all-in-one field service management software, ideally suited to small and medium sized field service management companies. It enables the users to get a hold over the competitors in the market by providing estimating and job managing tools, enabling easier billing and scheduling processes, and automating text and voice notifications. With Service Fusion, you can generate and manage invoices and bills, enable digital signatures, and handle job scheduling. It provides smart tools and features for real time job tracking, and reporting along with providing detailed analytics of the workforce. It further enables management of documents, inventory and attendance. The software enables streamlining of your entire workflow by migration of customer records into digitized formats. With Service Fusion, users get a centralized system to operate and manage all of their tasks all while gaining full visibility across various business operations. The cherry on top is that you can use the software from anywhere in the world. The software offers a free demo version to try and test its features before making the purchase along with a variety of premium plans to fit every type of requirement.

Screenshots & Videos

GPS Fleet Tracking
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%
  • Reviews
    85%
  • Momentum
    71%
  • Popularity
    84%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • Business Hours, Online

Service Fusion Awards

Service Fusion Features

Field Service Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    92%

Analytics (Workforce)

Helps you track and analyse the performance of the workforce

Reporting

Sends instant status reports about the task with customer feedback

Real-time Job Tracking

Allows you to view your workforce in real time and improve strategy

Job Scheduling

Helps in allocating jobs to the right person at the right time

Digital Signature

A facility to capture digital signature in a secure format

Attendance Management

Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Document Management

Ability to store and manage various information and documents in electronic format.

Billing and Invoicing

This feature helps in issuing and handling the invoice and bills.

Offline Reporting

Helps you to save the data offline and synchronize as soon the device connects to the internet

Route Optimization

Determines the cost efficient route to perform the order

Compliance Management

Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Claims Management

Helps to organize and keeping track of insurance claims and as such claims made by patients.

Service Fusion Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

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Disclaimer: The pricing details were last updated on 16/11/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Service Fusion Pricing.

Service Fusion Alternatives

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Service Fusion Reviews

User Rating

4.4/5 (Based on 322 Ratings)

Ratings Distribution

  • Excellent

    61.8%
  • Very Good

    26.1%
  • Average

    5.3%
  • Poor

    3.4%
  • Terrible

    3.4%

Do You Use Service Fusion?

Write a Review

Review Summary

Users applaud Service Fusion's user-friendly interface, ease of customization, and comprehensive features that cater to various business needs. Its robust scheduling and dispatching capabilities streamline operations, while its reporting and analytics provide valuable insights for data-driven decision-making. However, some users mention occasional glitches and a learning curve, particularly for complex tasks. Overall, Service Fusion is praised for its adaptability, efficiency-boosting features, and positive impact on business productivity.

Pros

  • Streamlined scheduling and dispatching capabilities.
  • Robust reporting and analytics tools.
  • Improved customer communication and satisfaction.

Cons

  • Occasional issues with the mobile app.
  • Some users find the interface to be cluttered.
  • Limited integration options with other software.

Service Fusion User Reviews

AI-Generated from the text of User Reviews

Videos on Service Fusion

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Service Fusion FAQs

What is Service Fusion used for?

Service Fusion is Field Service Management Software. Service Fusion offers the following functionalities:

  • Analytics (Workforce)
  • Reporting
  • Real-time Job Tracking
  • Job Scheduling
  • Digital Signature
  • Attendance Management
  • Inventory Management
  • Document Management
  • Billing and Invoicing

Learn more about Service Fusion features.

What are the top alternatives for Service Fusion?

Does Service Fusion provide API?

Yes, Service Fusion provides API.

Service Fusion Contact

Vendor Details

Suite, Texas

Contact Details

Not available

https://www.servicefusion.com/

Social Media Handles

Grid Report for Service Fusion

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Service Fusion Integrations

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