ServiceTitan Pricing, Reviews and Features (September 2023)

ServiceTitan Features Show All Features

Field Service Management Features

Offline ReportingOffline Reporting means providing a high-level overview that offers the critical data the project generates in a simple, easy-to-use format.
Analytics (Workforce)Workforce analytics is a combination of software and methodology that applies statistical models to worker-related data, allowing enterprise leaders to optimize human resource management (HRM). Workforce analytics falls under the broad umbrella of people analytics -- also known as HR analytics. While the terms are sometimes used interchangeably, people analytics is a broad term that refers to all aspects of acquiring and managing employees, while workforce analytics is often more narrowly focused on workforce-planning issues. As with many aspects of HR, the ideas behind workforce analytics have shifted greatly as a result of technological innovation that offers far more insight into employee data. In that respect, modern workforce analytics digs deeper, wields more influence and presents itself more visually than previous incarnations.
ReportingReporting involves more than simply communicating the latest project updates to your team and stakeholders. You can also use project reports to mitigate risk, monitor budgets and timelines, and build more accurate project plans.
Route OptimizationRoute optimization is the process of determining the most cost-efficient route. It's more complex than simply finding the shortest path between two points. It needs to include all relevant factors, such as the number and location of all the required stops on the route, as well as time windows for deliveries.
Real-time Job TrackingTime tracking allows you to keep track of the hours spent on individual tasks and on the project as a whole. This visibility helps you to assess the accuracy of work estimates and the effectiveness of your employees.
Job SchedulingScheduling is the listing of activities, deliverables, and milestones within a project. A schedule also usually includes a planned start and finish date, duration, and resources assigned to each activity.
Inventory ManagementInventory management refers to the process of ordering, storing, using, and selling a company's inventory. This includes the management of raw materials, components, and finished products, as well as warehousing and processing of such items. For companies with complex supply chains and manufacturing processes, balancing the risks of inventory gluts and shortages is especially difficult. To achieve these balances, firms have developed several methods for inventory management, including just-in-time (JIT) and materials requirement planning (MRP). nventory represents a current asset since a company typically intends to sell its finished goods within a short amount of time, typically a year. Inventory has to be physically counted or measured before it can be put on a balance sheet.
Claims ManagementHelps to organize and keeping track of insurance claims and as such claims made by patients.
Document ManagementDocument management, also known as Document Management Systems (DMS), is the process of storing, managing, and tracking electronic records and electronic images of paper-based/material collected by a document scanner using a computer device and software. Document management is the process used by organizations to store, manage, and track electronic documents.
Billing and InvoicingBilling and invoicing feature allows you to bill project services directly to customers, employees and external service providers. Invoices can be created based on milestones, partial payments and final payments as well as at cost (time and material). Timesheets required in many industry sectors are generated by the system.
Compliance ManagementHelps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed
Digital SignatureA digital signature is a mathematical scheme for demonstrating the authenticity of digital messages or documents. Digital signatures can provide proof of origin, time, identity, and status of a digital document. A signature confirms that the data emanated from the signer and has not been tampered with during transit.
Attendance ManagementAttendance Management keeps track of your employee hours. It is the system you use to document the time your employees work and the time they take off. Attendance Management can be done by recording employee hours on paper, using spreadsheets, punching time cards, or using online attendance software for your company.

Appointment Scheduling Features

Payment ProcessingHelps to manage automated transactions across various online channels
Online SchedulingHelps in automating and monitoring the scheduling tasks virtually automatically
Employee SchedulingHelps in creating, processing and automating the employee schedule
Calendar ManagementCalendar management is a process of planning out the series of work, for an executive or self. Whether it's phone calls, scheduling a meeting, or any other important tasks.
Automated SchedulingHelps to automate the scheduling processes to reduce paperwork, provide a comprehensive solution and ensure timely updates
Appointment SchedulingHelps in scheduling and managing all necessary appointments
Multi-Location SchedulingHelps in managing schedules and confirm reservations/booking from multiple locations
Resource SchedulingHelps in setting strategies to allocate resources to projects or tasks to complete it correctly and also manage its start/end dates
ReservationsHelps in making as well as canceling reservations online and also assist in rescheduling them (if necessary)
Meeting Room BookingHelps managing meeting room schedules and offers a simple interface to book the appropriate booking room
Group SchedulingHelps in scheduling group meetings with multiple numbers of attendees
Class SchedulingHelps tutors or educational institutes at large to schedule academic and or vocational training classes

ServiceTitan Technical details

Support

Business Hours Online

Customer Type

Large Enterprises Medium Business Small Business

API

Location / Phone Number

Glendale, California / (855) 899-0970

Deployment

SaaS/Web/Cloud Mobile - Android Mobile - iOS

Official Website

https://www.servicetitan.com/

Category

Field Service Management Software Appointment Scheduling Software

ServiceTitan Pricing

Pricing ModelQuotation Based

Starter

Custom

Get started with the must-have tools for your business.

Features:

Dispatching
Scheduling
Call Booking
Invoicing
Pricebook

Essentials

Custom

Streamline your operations with industry-leading features.

Features:

Dispatching
Scheduling
Call Booking
Invoicing
Pricebook
Mobile Estimates
Advanced Reporting

The Works

Custom

Accelerate your growth with the full ServiceTitan suite.

Features:

Dispatching
Scheduling
Call Booking
Invoicing
Pricebook
Mobile Estimates
Advanced Reporting
Payroll Management
Commission Tracking
Customizable Memberships

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Disclaimer: The pricing details were last updated on 07/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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ServiceTitan Reviews

OVERALL RATING 4 Based on 228 Rating(s)

Rating Distribution

Excellent 63.1 %
Very Good 20.3 %
Average 4.1 %
Poor 2.3 %
Terrible 10.1 %

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ServiceTitan FAQs

Q. What is ServiceTitan used for?

ServiceTitan is Field Service Management Software. ServiceTitan offers the following functionalities:

Offline Reporting
Analytics (Workforce)
Reporting
Route Optimization
Real-time Job Tracking
Job Scheduling
Inventory Management
Claims Management
Document Management
Billing and Invoicing

Learn more about ServiceTitan features.

Q. What are the top alternatives for ServiceTitan?

Here`s a list of the best alternatives for ServiceTitan:

Q. Does ServiceTitan provide API?

No, ServiceTitan does not provide API.

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ServiceTitan Features Show All Features

Field Service Management Features

Appointment Scheduling Features

ServiceTitan Technical details