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Updated on: May 27, 2020
What is Retail Pro ?
Retail Pro - Retail Software : SaaSworthy.com
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88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Retail Pro

Reliable software for smooth business operation
(31 Ratings) Write Review

Retail Pro is a flexible and scalable retail management software and it can be customized to satisfy your specific retail business requirements. It is backed by several useful functionalities like POS, employee/staff management, customer management, KPI reporting functionalities, etc.This web-based software can be accessed across different platforms.The software facilitates streamlining every important aspect of your retail management process.Retail Pro helps in keeping the customers informed about the status of their web-ordered products.It comes with a completely customizable UI and is very user-friendly.Your workflow can be optimized suitably for achieving efficiency and saving time.

Retail Pro Features Show All Features

Retail Pro Technical details

Support 24/7 (Live rep) Business Hours Customer Type Individuals Large Enterprises Medium Business Small Business
API Location / Phone Number Folsom, CA / +1 916 605 7200
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Retail Software

Retail Pro Pricing

Pricing ModelFree Trial , Quotation Based
Retail Pro
Custom

Features

  • CRM
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Commission Management
  • Employee Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • eCommerce

Disclaimer: The pricing details were last updated on 07/06/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Retail Pro FAQs

Retail Pro is Retail Software. Retail Pro offers the following functionalities:

  • Purchasing
  • Inventory Management
  • Customer Database
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Multi-Location
  • Returns Management
  • Sales Tracking

Learn more about Retail Pro features.

Retail Pro provides a custom pricing for their software.

Learn more about Retail Pro pricing.

No, Retail Pro does not offer a free plan.

Learn more about Retail Pro pricing.

Yes, Retail Pro provides API.

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Retail Pro Reviews

OVERALL RATING
3.9
Based on 31 Rating(s)
Rating Distribution
  • 20
  • 9
  • 1
  • 0
  • 1
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User in RetailSource : g2crowd.com
(Reviewed on 07 January 2020)
"Extensive, but antiquated."

What do you like best?

There is a great deal of information and data that you can find in the reports sections of RetailPro.

What do you dislike?

The interface is slow and very 90s. It doesn't feel like a modern POS at all.

What problems are you solving with the product? What benefits have you realized?

As a PoS system for a retail business.

...more
Sumit SSource : g2crowd.com
(Reviewed on 28 November 2019)
"It is the most handy application."

What do you like best?

Best about Rpro is that it's so flexible & light. Rpro is open and all the queries are easily available over the net. Rpro is easy and anyone can automate through its academy and lessons. Rpro has ease of use, ease of customization, ease of delivery. Rpro is the most preferred tool because of its simple and handy GUI. The GUI is the most important part of this tool because they simplify my work to much extent.

What do you dislike?

Sometimes the reports are not generated. Also some of the buttons get disabled because of that the reports cannot be fetched.This is one of the finest tool for Sales but it needs improvement.

Recommendations to others considering the product:

It is one of the finest tools. Rpro is the best tool if you work in a large organisation as it keeps records of your sales and one can access them very easilty due thier user-friendly GUI. It has profited our organization on a large scale and we are happy to have such tool in our organisation.

What problems are you solving with the product? What benefits have you realized?

We are trying to automate every rule-based process. The reconciliation process, PDF invoicing, etc. Benefits received majority are time-saving and can run the bot anytime.

...more
Emma ESource : g2crowd.com
(Reviewed on 13 October 2019)
"Wonderful experience with Retail Pro"

What do you like best?

Retail Pro is a handy software to use as point of sale solution. In store level it provides a facility to register transaction and transfer the items one branch to the other. The staff can grant discounts within their allowed limit. If the stores on sale, prices can be updated to another price level and schedule it to be activated on certain date. It has comparatively clear interface where users can select the options they need without a hassle.

What do you dislike?

You need to get vendor side support to implement the system and need to consider separate tool to import and create new items to the database. Additionally sometimes the polling from the store side will not complete and might need to do it manually again.

Recommendations to others considering the product:

This is a great point of sales solution which can cater to Retail industry. It has comprehensive set of tools and facilities to enhance its suitability to the retail industry. Companies need to form a strong service level agreement with the vendor so they can have good support.

What problems are you solving with the product? What benefits have you realized?

It has all the features as point of sale system and helps to manage employee privileges according to authority level. It can produce well detailed reports. Staff can register sales faster which it suits both department stores and boutiques.

...more
Marc BSource : g2crowd.com
(Reviewed on 28 September 2019)
"Application consultant"

What do you like best?

It's full of option .i like more prism

They keep upgrade it .

They have assistance always

Based on oracle db

What do you dislike?

Some little bugs nut they keep fix and they take responsibility of it

It's a little bit heavy

What problems are you solving with the product? What benefits have you realized?

I solve problems of plugins but not problem of software

...more
Claire DSource : g2crowd.com
(Reviewed on 26 September 2019)
"Best Point of Sale software for department stores"

What do you like best?

Retail Pro uses as point of sale software for our department stores. It helps to register sales, returns, exchanges and process payments either card, cash or split. The easy to use interface is extremely helpful for sales staff to register transactions in minimum time. It provides various options to filter and select an item from the inventory. The transfer option used to send items which is not available in one location to other.

What do you dislike?

The reports of the Retail pro is extremely complicated process which can cost significant amount of money at every customization. The support is not skillful enough to solve issues instantaneously. The new reporting dashboard is way expensive.

Recommendations to others considering the product:

Retail Pro suits as a Point of Sales software for department stores which can have high rate of transactions. The pricing model is a significant factor when choosing the software and organization has to decide which reports they need in advance to get them customized initially.

What problems are you solving with the product? What benefits have you realized?

It helps to register sales and returns at our department stores. User levels can be defined to segregate the duties and limit the access. It provides facility to update purchasing orders, receive shipments, dispatch them to corresponding stores, monitor the inventory and generate KPI reports.

...more
Wilson MSource : g2crowd.com
(Reviewed on 25 September 2019)
"Diverse mode of payment accepted."

What do you like best?

Because it accepts payment from various means customer find it better to do business with us as they don't have to have money in cash.

What do you dislike?

It needs some training and tutorial so as to be able to use it effectively.

Recommendations to others considering the product:

Alternative means of payment available.

What problems are you solving with the product? What benefits have you realized?

Payment processing

Inventory management.

...more
Tyler JSource : g2crowd.com
(Reviewed on 23 September 2019)
"High standard Point of Sale solution"

What do you like best?

Retails pro V9 provides end to end, point of sale facility with the great visibility on inventory management and shipment receiving. As a point of sale software it's extremely user friendly. Transaction recording speed is admirable. Functions like stock aging, shipment batch recording are extremely useful for organization operates on retail industry.

What do you dislike?

The reporting module is extremely complected and highly technical. Customization of the reports always has to be consulted with the vendor company and pricing scheme is not suitable for every level of organizations. The software support services should be improved.

Recommendations to others considering the product:

It''s recommended to use the software for sales purpose. It provides user friendly interfaces for the sales staff while administrators can have complete control over the sales registered, inventory management, shipment receiving and pricing.

What problems are you solving with the product? What benefits have you realized?

The software is entirely used for sales purpose. At store level it has been configured as POS and the back end it used to update the shipments, maintain the inventory, update prices for the items and report generation. It help to control user access levels and segregation of duties who uses the software.

...more
User in RetailSource : g2crowd.com
(Reviewed on 10 September 2019)
"Simple to use for retail"

What do you like best?

I really like the ease of use, it is very easy to teach coworkers how to use the registers and get accustomed to the system.

What do you dislike?

The start up process is a bit tedious, and the software sometimes has issues when accessing the touch menus.

What problems are you solving with the product? What benefits have you realized?

It made it so much easier to deal with customers instead of having hotkeys for everything.

...more
Thomas WSource : g2crowd.com
(Reviewed on 19 August 2019)
"Most comprehensive POS solution"

What do you like best?

Retail Pro 9 reporting and analysis system is something worth to be mentioned. it provides more customized reports to be generated. additionally, They have upgraded the inventory management as well. Retail pro allows the batch indication to the item too. User friendly interface allows most of the staff to adopt to the system with minimal time.

What do you dislike?

Even though the RetailPro9 provides fascinating reporting and analysis system, report customization is quite complicated. Not like the previous versions, it far more in to technical. There are some predefined customized to use yet if the business requires more complicated report it is hard to make one. Implementation period is little bit lengthy and it needs great amount of vendor support to go live.

Recommendations to others considering the product:

Retail Pro is highly useful at Retail industry as a POS solution. It brings more visibility on how the business works and helps a lot with decision making. New reporting platform allows to get extremely customized report but it will be at some cost.

What problems are you solving with the product? What benefits have you realized?

Retail pro is the total POS solution for us. It's capable of managing inventory, placing an order, reporting, managing POs, Receiving etc. It allows to assign batch no to the item so we can monitor and generate stock aging reports too. It's highly recommend software solution to use in retail industry.

...more
Zack BSource : g2crowd.com
(Reviewed on 06 April 2019)
"Retail Pro Review "

What do you like best?

I like that it is simple too use. It’s prety straight forward on how to check out customers or do TJVs.

What do you dislike?

There really isn’t anything I don’t like. I would say that when searching in the inventory there is a few seconds or it to search, but that’s because of all the items we have.

What problems are you solving with the product? What benefits have you realized?

It helps with the exchanging of cash. It helps to check out customers.

...more
Read All Reviews

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Retail Pro Screenshots

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Retail Pro Demo - Retail Pro
Retail Pro Demo - Retail Pro
Retail PRO Screenshots
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Retail Pro Demo - Retail Pro
Retail Pro Demo - Retail Pro
Retail PRO Screenshots

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Four technologies ready to rock the retail world
More than ever before, retailers are investigating secure ways to collect critical information about their customers,...
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