PROS & CONS
What are the best aspects of this product?
There are so many things I like about this software, foremost of which is how easy it is to download, set up, and implement. The quick product lookup and Retail CRM are two features that have really made our process just flow much more smoothly, resulting in better interactions with our customers. I also really appreciate the comparison feature that it uses when creating reports. What it does is allow me to compare reports from different times in the life of my business, so I don't just make sales reports, I can also come up with plans on how to improve it moving forward. Finally, their customer sup[port is really great. They've alsways been able to provide me with a speedy resolution to any issues I encounter, no matter how simple those issues may be.
What aspects are problematic or could work better?
I really think that more people should use this tool. I guess if there was something to dislike about it, it is the fact that it may be a little overloaded with features if all your business is looking for is a simple POS.
What specific problems in your company were solved by this product?
This tool really helped out our business by cutting down the time we spent looking for information. Features like product lookup, as well as sales reports and comparison reports, make it easy for me to stay informed on what is happening with the business. You can even use filters, making it possible to see an overview of your sales at any given period of time. I think that's really convenient.
Are you a current user of this product?