Zendesk Explore aims to enhance customer experience by improving the customer support process. With Zendesk Explore’s set of customer service tools, you can integrate data from any channel to enable you to measure customer experience, as well as work out where you can improve. With Zendesk Explore, you can bring together support data from email, phone, live chat, and social media to ensure you have all your analytics in one place. With the solution’s built-in analytics dashboard, you can see how your customers have been interacting with your brand, as well as get an overview of the performance of your customers support team, and track any customer support goals you may have. Zendesk Explore has different charts and dashboards for different purposes such as operational metrics and KPIs, along with customization options so you can adapt them to your own needs.
| Support | 24/7 (Live rep) Business Hours Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | San Francisco, CA - 94103 / 888-670-4887 | |
| Deployment | SaaS/Web/Cloud | Category | Business Intelligence Software |
Disclaimer: The pricing details were last updated on 26/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Zendesk Explore is Business Intelligence Software. Zendesk Explore offers the following functionalities:
Learn more about Zendesk Explore features.
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Yes, Zendesk Explore provides API.
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