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About Planio

Planio makes web based project management and team collaboration more efficient and fun. With Planio you can bring together issue tracking, project management, help desk support, Git hosting and time tracking in one place. You’ll also have team chat and documentation in Planio.

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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    91%
  • Reviews
    80%
  • Momentum
    62%
  • Popularity
    75%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)
  • Freelancers

API Support

  • Available

Modes of Support

  • Business Hours, Online

Planio Awards

Planio Features

Project Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    91%

Unique Features

Issue Management

Issue management is the process of identifying and resolving issues. Problems can be resource constraint, technical failures etc.

Idea Management

Facility to receive insights from internal and external stakeholders

Portfolio Management

Portfolio management is the art and science of making decisions about investment mix and policy

Standard Features

Timeline View

Allows to plan and prioritize and visualize tasks in a GANTT chart like horizontal time-axis.

Project Templates

It holds a bundle of built-in templates that can be customized and used in different projects

Kanban Board

To visualize the workflow of a project typically representing sticky notes on a white board

Recurring Task Management

Helps in monitoring and tackling the tasks or responsibilities that are needed to be managed on a recurrent basis

Time & Expense Tracking

Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Status Tracking

Status Tracking refers to the management of projects, which includes but is not limited to measuring and reporting the status of milestones, tasks and activities

Resource Management

Resource management is the process by which businesses manage their various resources effectively. Those resources can be intangible – people and time – and tangible – equipment, materials, and finances.

Requirement Management

Requirements management is the process of collecting, analyzing, refining, and prioritizing product requirements and then planning for their delivery.

Project Planning

Project planning is a discipline for stating how to complete a project within a certain timeframe, usually with defined stages, and with designated resources.

Milestone Tracking

They act as signposts through the course of your project, as they help to ensure that you're staying on track.

IT Project Management

IT project management is the process of planning, organizing and delineating responsibility for the completion of an organizations' specific information technology (IT) goals.

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Custom Workflows

Facility to create workflows with custom stages, process, and status.

Compliance Management

Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Percent-Complete Tracking

Percentage of work done on estimated items.

Budget Management

Analyzing financial information to ensure all operations are within budget

Help Desk Features

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Concurrent Calling

Allows to place more calls simultaneously without reducing call quality.

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Multi-language Support

Available in multiple languages to support global customers

Bug Tracking Features

Issue Tracking

Helps to manage and maintain issue logs and its activity

Filtering

To match the instances against a set of search criteria.

Dashboard (Bug Tracking)

Monitors bug activity and latest updates of an assignment for a team or project

Backlog Management

Helps to prioritize backlog items and accomplish the most critical tasks.

Bug Assignment

An essential activity aims to assign bugs to appropriate developers based on expertise and recency.

Role Management

Helps regulate access to systems, based on individual roles

Workflow Management

Helps in managing and ensuring smooth flow of the tasks assigned to a team or organization

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Storage and Retrieval

Helps to store, retrieve (search) and organize bug information

Release Management

The process includes planning, managing, scheduling, and controlling a software build through different stages and environments.

Reports

Comes with reporting capabilities and features custom pre-built reports

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Planio Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 18/06/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Planio Pricing.

Planio Alternatives

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Planio Reviews

User Rating

4.7/5 (Based on 273 Ratings)

Ratings Distribution

  • Excellent

    80.6%
  • Very Good

    16.1%
  • Average

    1.8%
  • Poor

    1.5%
  • Terrible

    0%

Do You Use Planio?

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Review Summary

Planio is a project management tool that receives mixed reviews from users. While it is praised for its intuitive user interface, flexibility, and customizability, some users find it to be complex and lacking in certain features, such as time tracking and resource management. Additionally, there have been concerns about the stability and reliability of the software, with some users experiencing frequent bugs and crashes. Overall, Planio seems to be a capable project management tool with a user-friendly interface, but it may not be suitable for teams with complex needs or those looking for a more comprehensive solution.

Pros

  • Simple and easytouse interface, even for beginner project managers.
  • Strong project management features, including task tracking, resource allocation, and time tracking.
  • Seamless integration with other business tools, such as accounting and CRM software.

Cons

  • May not be suitable for large organizations with complex project management needs.
  • Limited reporting and analytical capabilities.
  • Some users report occasional bugs and glitches.

Planio User Reviews

AI-Generated from the text of User Reviews

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Planio FAQs

What is Planio used for?

Planio is Project Management Software. Planio offers the following functionalities:

  • Timeline View
  • Project Templates
  • Kanban Board
  • Recurring Task Management
  • Time & Expense Tracking
  • Task Management
  • Status Tracking
  • Resource Management
  • Requirement Management
  • Project Planning
  • Milestone Tracking
  • IT Project Management
  • Issue Management

Learn more about Planio features.

What are the top alternatives for Planio?

Does Planio provide API?

Yes, Planio provides API.

Planio Contact

Vendor Details

Berlin, Germany Founded : 2009

Contact Details

+1 212-498-9577

https://plan.io/

Social Media Handles

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Planio Integrations

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

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