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About Optimum Feedback

Optimum Feedback is both a cloud-hosted reputation and feedback management software that is available as a SaaS offering. It comes with a smart dashboard that helps in monitoring and managing all the reviews and feedback from a centralized place. The moment a negative review is posted, users are alerted immediately. It allows the users to reap the benefits of sentiment-based marketing by offering solution with sentiment analytics. Social media monitoring becomes possible on a thorough basis. Optimum Feedback features campaign management, customer review platform, response management etc. New review request generation and multi-channel marketing campaigns become possible with it.

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Screenshots & Videos

Email Settings
Campaign Reports
Video Thumbnail
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    76%
  • Momentum
    60%
  • Popularity
    66%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Medium Business
  • Small Business

API Support

  • Available

Modes of Support

  • 24/7 (Live rep)

Optimum Feedback Features

Reputation Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Customer Review Platform

Facilitates timely and proper collection of product and/or business reviews

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Social Media Metrics

Users can measure and improve social media marketing performance

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement
Optimum Feedback Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot

Disclaimer: The pricing details were last updated on 19/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Optimum Feedback Pricing.

Optimum Feedback Alternatives

View All Optimum Feedback Alternatives

Optimum Feedback Reviews

User Rating

4.9/5 (Based on 10 Ratings)

Rating Distribution

  • Excellent

    90%
  • Very Good

    10%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Optimum Feedback?

Write a Review

Videos on Optimum Feedback

Optimum Feedback Screenshots

Optimum Feedback FAQs

What is Optimum Feedback used for?

Optimum Feedback is Reputation Management Software. Optimum Feedback offers the following functionalities:

  • Review Monitoring
  • Response Management
  • Customer Review Platform
  • Campaign Management
  • Sentiment Analysis
  • Social Media Monitoring

Learn more about Optimum Feedback features.

What are the top alternatives for Optimum Feedback?

Does Optimum Feedback provide API?

Yes, Optimum Feedback provides API.

Optimum Feedback Contact

Vendor Details

Manchester, United Kingdom

Contact Details

Not available

https://optimumfeedback.com/

Social Media Handles

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