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About Optimum Feedback

Optimum Feedback is both a cloud-hosted reputation and feedback management software that is available as a SaaS offering. It comes with a smart dashboard that helps in monitoring and managing all the reviews and feedback from a centralized place. The moment a negative review is posted, users are alerted immediately. It allows the users to reap the benefits of sentiment-based marketing by offering solution with sentiment analytics. Social media monitoring becomes possible on a thorough basis. Optimum Feedback features campaign management, customer review platform, response management etc. New review request generation and multi-channel marketing campaigns become possible with it.

Screenshots & Videos

Email Settings
Campaign Reports
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%
  • Reviews
    74%
  • Momentum
    61%
  • Popularity
    66%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • Medium Business
  • Small Business

API Support

  • Available

Modes of Support

  • 24/7 (Live rep)

Optimum Feedback Features

Reputation Management Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    95%

Review Monitoring

Enables users to timely track and monitor reviews to facilitate quick response

Response Management

Allows timely responding to the feedback given by the product users/hotel guests

Customer Review Platform

Facilitates timely and proper collection of product and/or business reviews

Campaign Management

Allows a user to analyze and track marketing campaigns across multichannel efforts

Sentiment Analysis

Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.

Social Media Monitoring

Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online

Social Media Metrics

Users can measure and improve social media marketing performance

Gamification

Helps in applying game mechanics to the work environment for better collaboration and engagement

Optimum Feedback Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Optimum Feedback Custom

Features

  • Response Management
  • Social Media Monitoring
  • Review Monitoring
  • Customer Review Platform

Contact the vendor for detailed pricing information

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Disclaimer: The pricing details were last updated on 19/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Optimum Feedback Pricing.

Optimum Feedback Alternatives

View All Optimum Feedback Alternatives

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ReviewBuzz logo
ReviewBuzz Protects & manages your digital reputation 24*7 read more

4.6 12 user ratings

Visit Website Optimum Feedback Vs ReviewBuzz

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Cloud90 logo
Cloud90 Manages online reputation from the cloud read more

4.7 3 user ratings

Visit Website Optimum Feedback Vs Cloud90

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Reputation.com logo
Reputation.com Enhance your online reputation with Reputation.com read more

4.4 377 user ratings

Visit Website Optimum Feedback Vs Reputation.com

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Reputation Studio logo
Reputation Studio All in One Review Management read more

5 1 user ratings

Visit Website Optimum Feedback Vs Reputation Studio

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ReviewGain logo
ReviewGain Reputation Management, built for small-medium read more

Visit Website Optimum Feedback Vs ReviewGain

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Direction Local logo
Direction Local A Tool to Manage Your Online Reputation read more

5 13 user ratings

Visit Website Optimum Feedback Vs Direction Local

78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Critique logo
Critique online reputation management to collect and manage reviews read more

5 1 user ratings

Visit Website Optimum Feedback Vs Critique

77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ReviewRev logo
ReviewRev Utilising Reviews to Boost Business read more

1 1 user ratings

Visit Website Optimum Feedback Vs ReviewRev

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

ReputationDefender logo
ReputationDefender Online Reputation Management read more

Visit Website Optimum Feedback Vs ReputationDefender

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Trustpilot logo
Trustpilot Share your thoughts read more

4.1 12,063 user ratings

Visit Website Optimum Feedback Vs Trustpilot

Optimum Feedback Reviews

User Rating

4.9/5 (Based on 10 Ratings)

Ratings Distribution

  • Excellent

    90%
  • Very Good

    10%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Optimum Feedback?

Write a Review

Optimum Feedback User Reviews

Videos on Optimum Feedback

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Optimum Feedback Screenshots

Email Settings

Email Settings

 Campaign Reports

Campaign Reports

Optimum Feedback FAQs

What is Optimum Feedback used for?

Optimum Feedback is Reputation Management Software. Optimum Feedback offers the following functionalities:

  • Review Monitoring
  • Response Management
  • Customer Review Platform
  • Campaign Management
  • Sentiment Analysis
  • Social Media Monitoring

Learn more about Optimum Feedback features.

What are the top alternatives for Optimum Feedback?

Here`s a list of the best alternatives for Optimum Feedback:

Does Optimum Feedback provide API?

Yes, Optimum Feedback provides API.

Optimum Feedback Contact

Vendor Details

Manchester, United Kingdom

Contact Details

Not available

https://optimumfeedback.com/

Social Media Handles

Grid Report for Optimum Feedback

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