Home/Reputation Management Software/Optimum Feedback
Updated on: August 1, 2021
What is Optimum Feedback ?
Optimum Feedback - Reputation Management Software
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82% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Optimum Feedback

Online reputation manager for local businesses
(10 Ratings) Write Review

Optimum Feedback is both a cloud-hosted reputation and feedback management software that is available as a SaaS offering. It comes with a smart dashboard that helps in monitoring and managing all the reviews and feedback from a centralized place. The moment a negative review is posted, users are alerted immediately. It allows the users to reap the benefits of sentiment-based marketing by offering solution with sentiment analytics. Social media monitoring becomes possible on a thorough basis. Optimum Feedback features campaign management, customer review platform, response management etc. New review request generation and multi-channel marketing campaigns become possible with it.

Optimum Feedback Features Show All Features

Optimum Feedback Technical details

Support 24/7 (Live rep) Customer Type Medium Business Small Business
API Location / Phone Number Manchester, United Kingdom
Deployment SaaS/Web/Cloud Category Reputation Management Software

Optimum Feedback Pricing

Pricing ModelFree Trial , Quotation Based
Optimum Feedback
Custom

Features

  • Response Management
  • Social Media Monitoring
  • Review Monitoring
  • Customer Review Platform

Contact the vendor for detailed pricing information

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Disclaimer: The pricing details were last updated on 19/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Optimum Feedback pricing.

Optimum Feedback FAQs

Optimum Feedback is Reputation Management Software. Optimum Feedback offers the following functionalities:

  • Social Media Monitoring
  • Sentiment Analysis
  • Campaign Management
  • Customer Review Platform
  • Response Management
  • Review Monitoring

Learn more about Optimum Feedback features.

Yes, Optimum Feedback provides API.

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Optimum Feedback Alternatives Optimum Feedback Alternatives

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Optimum Feedback vs BirdEye
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Trustpilot
(79254 RATINGS)
Trustpilot
Trustpilot is a customer review management tool that helps online businesses connect and build trust with their customers. Trustpilot is a place to share and...
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Optimum Feedback vs Trustpilot
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Mention
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Mention
Mention allows you to keep up to date with what people are saying about your brand on the internet and social media. Its real-time monitoring capabilities can...
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Brand24
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Brand24
Brand24 is a social media monitoring tool that will help you to increase your customer base and revenue. It has mention feed feature to identify people stating...
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Broadly
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Broadly
Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage...
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91% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Yotpo
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Yotpo
Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling...
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Optimum Feedback vs Yotpo
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Reputation.com
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Reputation.com
Reputation.com delivers the category-leading Online Reputation Management platform for large, multi-location enterprises. We help companies monitor and improve...
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NiceJob
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NiceJob
NiceJob helps to receive more positive reviews so as to build one’s reputation and to grow one’s business. One can improve SEO rankings and gain more...
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Optimum Feedback vs NiceJob
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Podium
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Podium
Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and...
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Optimum Feedback vs Podium
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Grade.us
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Grade.us
Grade.us is a SaaS-based reputation management software that helps to manage customer reviews and reputation by collecting feedback. This cloud-based...
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Optimum Feedback vs Grade.us

Optimum Feedback Reviews

OVERALL RATING
4.7
Based on 10 Rating(s)
Rating Distribution
  • 100 %
  • 0 %
  • 0 %
  • 0 %
  • 0 %
SHARE YOUR EXPERIENCE Write a Review
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Development EvoluticsSource : trustpilot.com
(Reviewed on 23 May 2018)
Great product and functionality

Great product and functionality. Best on the market

...more
Zy ElmoreSource : trustpilot.com
(Reviewed on 13 June 2017)
Great Functionality

I have seen them all, Podium, Chatmeter, Birdeye, all of them. So far Optimumfeedback trumps them with the functionality. I don't want another full time job review managing which the others make you do. We'll see how it goes in a year!

...more
Source : g2crowd.com
(Reviewed on 07 June 2017)
"Service is second to none"

What do you like best?

The consistency of their team is appreciated. It allows me to gauge the effectiveness of each campaign, which in turn benefits my business.

What do you dislike?

My lack of knowledge regarding the Online universe!

Recommendations to others considering the product

Highly recommend. Very lucrative to expanding your business.

What business problems are you solving with the product? What benefits have you realized?

Very impressed with the service from Optimum Feedback. I'm a difficult client as I know nothing about online, but they were really helpful and spent several days setting everything up for me. They even called me a week later to inform me of some dumb mistakes that I made and helped me fix them. Really impressed.

...more
Ryan KhamoSource : trustpilot.com
(Reviewed on 07 June 2017)
Brilliant Experience

We signed up to Optimum Feedback in February to give it a try, being skeptical and thinking it would take a long time before we see any difference, but they were extremely helpful in setting things up and our reputation jumped from nearly nothing to 20 reviews in the first two weeks. Highly recommended.

...more

Videos on Optimum Feedback

Optimum Feedback Review Feed - Installation and Setup Instructions
Optimum Feedback Review Feed - Installation and Setup Instructions
How to Increase Your Small Business Revenue with Google Local Search

Optimum Feedback Screenshots

Email Settings
Campaign Reports
Email Settings
Email Settings
Campaign Reports

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com