Home/Ecommerce Software/FastSpring
Updated on: September 16, 2021

What is FastSpring ?

FastSpring - Ecommerce Software
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86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

FastSpring

Go digital with FastSpring
(365 Ratings) Write Review

FastSpring is an e-commerce software created specifically for SaaS and software companies in order to increase their revenues and promote their growth. It enables the user to operate an e-commerce subscription billing platform to accept payments in every other major currency including taxes and VAT. FastSpring is a multi-operational e-commerce platform that enables the user to monitor, track, manage, and handle goods online. It aims at downsizing the work and improving the customer loyalty to elevate growth levels of the business. The platform is flexible as per the requirements and showcases all the promotional offers and prices according to the geolocation of the buyer. With FastSpring, users get advanced features likes global online transactions, risk management and compliance, branded checkout, and subscription management with billing. The platform supports more than 20 currencies and 15+ foreign languages to provide a more user-friendly environment to your customers. They offer the users to schedule a demo to try their feature but you will have to email them personally on their official website for detailed pricing and plans.

FastSpring Awards

FastSpring Features Show All Features

FastSpring Technical details

Support Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Santa Barbara, California
Deployment SaaS/Web/Cloud Category Ecommerce Software

FastSpring Pricing

Pricing ModelFree Trial , Quotation Based
FastSpring
Custom

Features

  • Global Online Payments
  • Subscription Management + Billing
  • Branded Checkout
  • Global Taxes + Financial Services
  • Risk Management + Compliance
  • Integrations
Disclaimer: The pricing details were last updated on 19/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about FastSpring pricing.

FastSpring FAQs

FastSpring is Ecommerce Software. FastSpring offers the following functionalities:

  • Channel Management
  • Returns Management
  • Email Marketing
  • Catalog Management
  • Customer Accounts
  • Multi-store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Shopping Cart

Learn more about FastSpring features.

Yes, FastSpring provides API.

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FastSpring Reviews

OVERALL RATING
4
Based on 365 Rating(s)
Rating Distribution
  • 50.3 %
  • 12.2 %
  • 2.4 %
  • 1.2 %
  • 32.3 %
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Nadia	Ouahalou
Nadia OuahalouSource : trustpilot.com
(Reviewed on 11 March 2021) Easy to use

Easy to use, easy to get it set up,, very much productive.

...more
Sanjay
SanjaySource : trustpilot.com
(Reviewed on 02 December 2020) I have been a vendor with FastSpring…

I have been a vendor with FastSpring for more than 10 years and have received no complaints from my customers. FastSpring saved me when all the Software Resellers were aquired by Digital River and I had to close my accounts with them. Regarding the recent complaint raised by Kai, I also had the same problem initially. But then I found out that Hyperwallet is in fact better than PayPal. They directly send Sales Proceeds from FastSpring to your bank account in the currency you want. Moreover, they have an auto pay option even for daily sends which I have not tried out yet. All in all, FastSpring has been my trusted reseller for software for more than 10 years!

...more
Daniel W
Daniel WSource : g2crowd.com
(Reviewed on 27 October 2020) "FastSpring were extremely helpful to get my product to market with a lot of advise and patience"

What do you like best?

Fastspring have a very fair price model and they gave advise, nudging me when I got stuck. Even though finishing the last bits of my product, they didn't give up nudging me with the right questions to get me over the hump.

What do you dislike?

I will have to see, how well I can personalise the view. Obviously you can change all colours and logos to theme it to your likings, but I will have to see how to get e.g. the products in a flex row container instead of the list. But I guess there will be a css to adjust. A few more layout options out of the box would be great (maybe they do exist, I will have to check).

What problems are you solving with the product? What benefits have you realized?

Fastspring takes care of all VAT clearances in the selling countries. That would be a lot to implement and tricky to do it right technically and legally.

Also I don't have to write any payment related code.

...more
Andrei N
Andrei NSource : g2crowd.com
(Reviewed on 27 October 2020) "The only straightforward eCommerce Solution for your Static website"

What do you like best?

Simple and powerful, no need to have a PayPal account and wired transfers are enabled for Europe. No worries about taxes. Excellent.

What do you dislike?

The popup checkout might have a faster response time.

Recommendations to others considering the product:

Join the FS Club!

What problems are you solving with the product? What benefits have you realized?

Wired transfers possible outside USA. Taxes are being cared of. Simple. Powerful. The only eCommerce solution for the static website.

...more
Administrator in Computer Software
Administrator in Computer SoftwareSource : g2crowd.com
(Reviewed on 01 September 2020) "Very good SaaS subscription billing service"

What do you like best?

1) Merchant of Record - all taxes, compliance, etc, and any order disputes, they handle it

2) Simple competitive billing plan

3) I can get by with a very minimal site on my end (or I can make a complicated site on my side and use their API's)

4) The free, generous online documentation, and the sense of being welcomed as a customer. I looked at a competitive service which required that I go through an on-boarding process before I could even look at their documentation, and walked away from that.

5) Their support is very good; professional, knowledgeable, friendly,

What do you dislike?

I'm an experienced user of many types of software. So I'm picky. There are a few minor features with FastSpring's newer Contextual platform that I wish they had. However, Contextual is significantly better than their Classic platform, and I was happy with Classic. Their support bobbled a little when they were acquired, however, it seems to have snapped back. Their platform has a wealth of features; I'm probably only using 1/3 or less of what it is capable of. Nothing to complain about there!

Recommendations to others considering the product:

Think about the full workload required to do subscription management, and consider how much of that FastSpring can take off your hands.

What problems are you solving with the product? What benefits have you realized?

I needed a subscription billing front-end for my SaaS application. They do that all for me. Subscription management is the absolutely most complicated and difficult piece of systems analysis and design that I've ever done (I'm taking decades of IT career). After I figured out how the business rules should work, I was able to implement everything I needed using FastSpring. Their support team was critical to that success.

...more
Michael Manelidis
Michael ManelidisSource : trustpilot.com
(Reviewed on 26 August 2020) FastSpring is the Best!

FastSpring provides an exemplary e-commerce services with dedicated and awesome Support Team!We're very happy with FastSpring, I am already recommending FastSpring to my partners and I also would like to recommend to everyone!Thank you very much FastSpring!

...more
Daniel
DanielSource : trustpilot.com
(Reviewed on 26 August 2020) Initially had an issue with a license…

Initially had an issue with a license generation issue, and messaged support. Paul got back to me within a few hours to let me know what was happening with my purchase. They voided it on their end so I wouldn't have to deal with my bank. He was very helpful in explaining the situation and explained that it should work next time. At that point I decided to give it a shot based purely on the customer service experience I had, and it worked! As someone who has worked in customer service, I highly recommend. Great customer service can make or break a company. Excellent!!

...more
Michael Z
Michael ZSource : g2crowd.com
(Reviewed on 21 August 2020) "Great company with great service"

What do you like best?

FastSpring is really good about helping you get set up quickly with a storefront that will meet your needs. They will check in with you regularly to be sure you are getting the support you need. Once the store is set up, it couldn't be simpler to manage. They provide a ton of customization options that are easy to use, and they handle everything related to transactions which is the most important thing to me.

What do you dislike?

Integrating with certain types of products for license keys can be somewhat tedious. For selling my Android app, I was able to integrate using QLM from Soraco Technologies which was a breeze. When it came to selling my Windows 10 app, there was no tight integration with Infralution's license server so I had to just rely on license keys. This is a minor thing though as just regularly providing new license keys is fast and painless.

What problems are you solving with the product? What benefits have you realized?

I wanted to be able to sell my apps with lower fees than the traditional app stores and have complete control over the delivery, pricing and licensing. Selling apps online is difficult when it comes to payment processing though, especially when it comes to taxation in different countries. FastSpring handles all of these complexities so that I can just focus on delivering my app to users in a quick and easy way.

...more
Enrico R
Enrico RSource : g2crowd.com
(Reviewed on 19 August 2020) "Multiple method of payment in one solution"

What do you like best?

Allowe customers to choose from multiple payments method

What do you dislike?

That we cant turn off tax charge on the customer

Recommendations to others considering the product:

If you don't want to lose customers on the checkout, then you need to use Fastspring. Will help you to increase the conversion rate.

What problems are you solving with the product? What benefits have you realized?

give me the solution to let my customers to pay digital stuff

...more
Răzvan V
Răzvan VSource : g2crowd.com
(Reviewed on 19 August 2020) "Fastspring - good payments processor"

What do you like best?

We are a SAAS and we sell subscriptions to an analytics app. Fastspring helps us a lot by taking the pain of:

- managing subscriptions

- processing payments from Brasil

- coupons

- products

- invoicing in Myanmar

- one invoice for our accountants

When you're just starting and want to find clients and do product market fit any of the above is a real pain.

Their support is also very good - 2 days answer max generally

What do you dislike?

Their ui/ux design is lacking:

1. the cart (this is more painful because it's client facing) feels dated (look at stripe..). But i can get past this because they invoice with the right vat our clients in > 50 countries...

2. the admin dashboard (although they redesigned the ui the ux still bombs). But i can handle this on my side

Recommendations to others considering the product:

If what you need is a payment processor with merchant on record then it's between fastspring and paddle. We went with fastspring and we're not considering switching any time soon.

What problems are you solving with the product? What benefits have you realized?

- international payments

- invoicing

- vat blah blah

- subscription management

...more
Read All Reviews

Videos on FastSpring

How to Get Paid by FastSpring
How to Get Paid by FastSpring
How to Export Data
How to Navigate the Dashboard

FastSpring Screenshots

New sellers reseller store
Reseller
New sellers reseller store
New sellers reseller store
Reseller

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