Elium

About Elium

Deep Dive with Clara AI

Elium is the European knowledge management platform that makes enterprise AI reliable. AI is only as good as the knowledge behind it, and most companies feed their AI assistants the same scattered, outdated content their people already struggle with. Elium fixes the layer underneath. The platform turns know-how spread across teams, tools and inboxes into one governed source of truth: verified, current and permission-aware, so people and AI agents see only what they are meant to. Every answer is tracked, whether it was served, missed or is at risk. Drift and gaps are flagged and routed to an owner, with a human in the loop. Three teams get the most from it. Global operations keep procedures correct across sites and languages. Customer service teams answer faster and more consistently. IT support teams cut repeat tickets by making the answer findable the first time. Elium connects to Microsoft 365, SharePoint, Teams, Slack, Google Workspace, Salesforce, ServiceNow, Zendesk, Jira, Confluence and Notion, and exposes knowledge to AI tools through a Model Context Protocol server, a GraphQL API and a search API. It works behind Microsoft Copilot, Glean, Dust and in-house assistants rather than replacing them. Elium is built and hosted in Europe, ISO/IEC 27001:2022 certified, GDPR-compliant with a DPO and a DPA, and available as SaaS or private cloud, including French hosting on SecNumCloud-qualified infrastructure. Founded in 2008 and independently owned, it is trusted by 150+ organisations including VINCI Energies, Fnac Darty, L'Oréal and SPIE.

Screenshots & Videos

Elium AI search answering from verified company knowledge

Pricing

Free Trial Available
Starts at $17.33.
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

60%
Momentum

61%
Popularity

63%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

Large Enterprises
Medium Business

API Support

Available

Modes of Support

Business Hours, Online

Elium Features

Show Feature Explanation

Show Missing Features

Enterprise Wiki Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Custom Branding

Allows creating a unique identity for a business, product, or service. It includes designing elements like logos, colors, fonts, and messaging that reflect the brand's personality and values.

Search and Navigation Tools

Comprehensive site-wide search, intuitive tagging, and rich metadata.

Discussion Threads

Helps in ensuring collaboration and exchange of views pertaining to a specific topic through comment posts

Mobile Access

Allows accessing the software and product/service related information from a mobile device

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Multi-language Support

Available in multiple languages to support global customers

Built-in Templates

It has bundle of predefined templates that can be used for creating a design

Knowledge Database

Lets you have an access to all your past chat history and documents

Rich Text Editor

Allows to write content directly with rich text formatting

Version Control

It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.

Access Control

Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role

Export to Document Formats

Export files to various document formats, such as PPTX, PDF, and shareable links

Audit Logging

Address compliance and regulatory requirements through integration with popular SIEM vendors and reporting tools.

Offline Access

Allows users to access files and documents in offline mode

Page Linking

Allows user to navigate to another web page

Document Management Features

Document Archiving

Helps in storing documents which have become obsolete but is important as historical data

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Version Control

It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.

Optical Character Recognition - OCR

Helps in converting scanned paper documents into editable files

Offline Access

Allows users to access files and documents in offline mode

File Type Conversion

Helps in converting one file type into another without compromising the data quality and visibility

File Recovery

Helps in recovering lost, inaccessible, damaged or deleted files from a hard drive or disk

e-Signature

Electronic Signatures help users to sign their digital documents remotely

Document Retention

Helps in deleting automatically confidential files at a certain point of time, transfer file to new folders or to specified people to avoid misuse of vital information

Document Indexing

Allows tagging documents with separate search-friendly terms to make them easily accessible.

Document Assembly

Helps in creating a document on an automated basis

Compliance Tracking

Helps in tracking and monitoring and auditing all the regulatory compliance requirements

Collaboration Features

Discussion Boards

Provides a virtual discussion site where team members can interact through posted messages or by leaving comments

Content Management

Helps you to create and customize your contents to make user and SEO friendly

Document Management

Ability to store and manage various information and documents in electronic format.

Version Control

It gives the team the ability to recall specific versions of a document, code, content, file, or folder that records changes over time.

Proofing

Synchronous Editing

Allow users to edit the same document at the same time on a simultaneous basis

Group Calendars

Helps the user to stay updated and alert with upcoming deadlines, important events, dates, etc

Cooperative Writing

Allows multiple people work on creating or editing a document

Chat (Messaging)

Allows users to collaborate better by exchanging views and collect information through chatting or texting

Brainstorming

Allows team members and others coming together to encourage new idea/solution generation within a group

Audio Video Conferencing

Helps in conducting audio and or video conferencing to allow better discussion and exchange of ideas

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Elium Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription / Quotation Based )

MONTHLY YEARLY

Team $17.33 $20.79 per user / month

Plan Features

Your dedicated platform
1 Admin
Unlimited spaces & content
Personalisable structure & templates
Online help & basic support

Start Free Trial

Corporate $23.10 $27.72 per user / month

Plan Features

Your dedicated platform
3 Admins
Group management of users & spaces
Single-Sign-On
Access to Onboarding Services

Start Free Trial

Enterprise Custom

Plan Features

Your dedicated platform
Unlimited Admins
Group management of users & spaces
Custom branding & domain
SCIM & Unlimited API access
Priority support & SLA
Access to Professional Services

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Disclaimer: The pricing details were last updated on 28/05/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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