Home/IT Asset Management (ITAM) Software/Device42
Updated on: October 18, 2021

What is Device42 ?

Device42 - IT Asset Management (ITAM) Software
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Device42

Accurate, comprehensive and current insight into the computing environment
(76 Ratings) Write Review

Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, providing accurate views of your IT ecosystem. Device42 intelligently groups discovered workloads by application affinities, dramatically reducing the effort required to create move groups, capturing all communications. Customers in more than 60 countries including Global 2000 clients and Systems Integrators use these capabilities as they manage and modernize their IT infrastructure and application landscapes and adopt DevOps practices.

Device42 Features Show All Features

Device42 Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number West Haven, Connecticut / (844) 424-2422
Deployment SaaS/Web/Cloud Installed - Windows Installed - Mac Category IT Asset Management (ITAM) Software

Device42 Pricing

Pricing ModelFree Trial , Subscription
Core
$4,500 /Year

1. $4500 per Year

  • Devices : Upto 500
  • IPs : up to 5000

2. $6250 per Year

  • Devices : 500-1000
  • IPs : 5k – 10k

3. $12000 per Year

  • Devices : 1000 – 2500
  • IPs : 10k – 25k

4. Custom

  • Devices : 2500+
  • IPs : 25k+

Features

  • Data Center Asset Management
  • Data Center Visualization
  • Structured Cable Management
  • IT Asset and Inventory Management
  • Device and IP Discovery
  • Spare Parts Management
  • QR Codes and Asset Tags
  • Asset Lifecycle Management
  • IP Address Management
  • Role-Based Management
  • Contract and Purchase Management
  • Password Management
  • REST APIs

Based upon the Number of devices and IP addresses, the pricing plan varies.

Application Dependency Mapping
$96 /Year

Starts at $96 per Device Per Year

Features

  • Includes features of Core plan, plus
  • Continuous Application Discovery
  • Application Mapping
  • Affinity Groups
  • Software License Management
  • Services Auto-Discovery
  • Enterprise App Mapping
  • Power Monitoring and Control
  • Resource Utilization
  • IBM iSeries and zOS Discovery
  • NetFlow
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Disclaimer: The pricing details were last updated on 27/11/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Device42 pricing.

Device42 FAQs

Device42 is IT Asset Management (ITAM) Software. Device42 offers the following functionalities:

  • Cost Tracking
  • Inventory Overview
  • Compliance Tracking
  • Maintenance Management
  • Asset Tracking
  • License Management
  • CMDB
  • Asset Database
  • Product/Service Catalog

Learn more about Device42 features.

Yes, Device42 provides API.

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Device42 Reviews

OVERALL RATING
4.6
Based on 76 Rating(s)
Rating Distribution
  • 80.8 %
  • 15.4 %
  • 3.8 %
  • 0 %
  • 0 %
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Cris G
Cris GSource : g2crowd.com
(Reviewed on 11 December 2019) "A must-have tool for M&A"

What do you like best?

- Visual topology information

- Network communications reports (allowing to identify dependencies between servers)

- Last login users, Host information, HW information

- Application dependency

- Inventory

What do you dislike?

- Maybe the first scan should be guided by a support session, there are many configurations that can contaminate the inventories (adding duplicates, offline machines, VMs that were decommissioned…)

- I would like a report to be Added where machines are linked to their sites based on the subnet, its very useful when in comes to global consolidation projects

Recommendations to others considering the product:

Its a product I recommend for:

M&A context

Regular Inventory of Datacenters

What problems are you solving with the product? What benefits have you realized?

- Discovering site to site dependencies in different active directories (using netstat, excel of dependencies that we have customized to obtain the site to site communications)

- Planning Active directory consolidation and application migration

- Complete Hardware inventory (good for capacity planning)

- File sharing reporting - for migration planning (improvement opportunity:obtain share folder permissions)

- Software inventory - for migration

- Visual for dependencies between services (netstat) allowing

...more
Steven M
Steven MSource : g2crowd.com
(Reviewed on 09 December 2019) "Great tool with a lot of opportunities"

What do you like best?

The GUI is simple and clear, no graphics are loaded, so the frontend is very fast. The database is also well-designed and very fast, although we have thousands of objects. Device42 have a lot of discovery options, a REST-API, agent-based and agentless based OS discovery.

I like very much the remote collectors. Very easy to setup appliances with an automatic update feature. Only open one port and you are able to monitor a whole site.

The guys from the support are always friendly and the answers are really quite fast.

What do you dislike?

Nobody is perfect. Here a few points which can be improved.

- Roadmap: I miss a high level roadmap for the next 12 months

- Release Notes: The update release notes can beimproved

- The online documentaion needs an update on some points

Recommendations to others considering the product:

No CMDB in this world is perfect. BUT Device42 is a great tool with a lot of opportunities and a affordable price. It's really a good choice.

What problems are you solving with the product? What benefits have you realized?

Device42 is our single point of truth. Because of this, D42 is connected to many other of our tools, like Jira and Stackstorm. For example, so we are able to deploy fully automated new virtual machines in seconds.

...more
Viktor D
Viktor DSource : g2crowd.com
(Reviewed on 06 December 2019) "Device42 for DC operations"

What do you like best?

It is a great and an easy to use platform.

What do you dislike?

Basically nothing. All the features are great.

Recommendations to others considering the product:

I don't have any recommendations

What problems are you solving with the product? What benefits have you realized?

Easy to follow the open orders and the HW for the DCs.

...more
Giovanni S
Giovanni SSource : g2crowd.com
(Reviewed on 06 December 2019) "Great Product in Our Environment"

What do you like best?

How everything links together from room layout, to server rack organization, down to all VMs and business applications. Also functions as a password manager bundled in which is great.

What do you dislike?

Deleting organization items not as easy as adding them in. Not all options are available upon initial asset entry. Items in room layout cannot overlap and the grid size factor cannot be changed.

What problems are you solving with the product? What benefits have you realized?

Inventory management, application tracking and management, dependency tracking, password management

...more
User in Information Technology and Services
User in Information Technology and ServicesSource : g2crowd.com
(Reviewed on 22 October 2019) "Great CMDB tool with lots of integrations"

What do you like best?

The autodiscovery is a great way to easily keep track of every virtual machine and their operating system, (virtual) local area network, IP address, datacenter location, type of hypervisor (in our case Hyper-V or VMware), customer it belongs to and so on...

Also we had a small issue regarding the autodiscovery: some of the VM's in our new Hyper-V cluster we're not being discovered. The support was quick and very helpful. We managed to solve this issue within a day thanks to the great support of the Device42 team!

What do you dislike?

The only downside I experienced is when a clone of a Windows virtual machine creates a conflict with the original virtual machine. A simple sysprep can do wonders however. No issues with Linux.

A nice extra feature would be the ability to test if an IP address is listening to a specific port (let's say 3389 for Windows and 22 for Linux as an example)

Recommendations to others considering the product:

Device42 is a great tool to keep track of your resources, especially virtual machines and all their relateable data such as customer, VLAN, IP address and so on

What problems are you solving with the product? What benefits have you realized?

In our company we use Device42 to keep track of all the virtual machines in our datacenter, customers, VLAN's, SQL licenses and so on. It's also being used for submitting and keeping track of billing of our services (like monitoring, backup, patching, licensing and so on).

...more
Consultant in Information Technology and Services
Consultant in Information Technology and ServicesSource : g2crowd.com
(Reviewed on 30 September 2019) "Device42 - New Generation Discovery Tool"

What do you like best?

Easy configuration and easy job scheduling. Good reporting. Good graphical view of portal.The tool is easily configurable and easily accessible.There are lot of options available for getting the infrastructure details. You can do the infrastructure as well as Network discovery using Device42 tool. It also has a feature to monitor infrastructure Resource Utilization which is helpful in predicting the required VM size on cloud. Also it can be integrated with Azure cloud for doing the Assessment. The DOQL utility is very helpful to run the scripts to get different types of reports from your discovery. The best part is they have very good support people and they provide best support in less time

What do you dislike?

The tool is getting updated frequently and sometime you need to update the version of your tool on the fly to resolve the bugs or issues occurring in discovery. The Remote Collector and Main Appliance Log Bundle sizes grow very fast which become hard to find the errors in them and upload them.

Recommendations to others considering the product:

This is a best tool for Device discovery of your infrastructure. Also it can give the information regarding your network devices as well. Along with it have a new option of Resource Utilization. So you can get the resource utilization details as well using this device and can easily predict the VM size for Cloud. The company has very good support. The support people are very friendly and provide very best support in less time.

What problems are you solving with the product? What benefits have you realized?

We get a summarized reports for customer environments by doing the discovery. Migration from on-prem to cloud becomes easy by doing discovery and assessment. We have done the infrastructure discovery for four customers using this tool. We have also done the network discovery for clients which gives details of customer network devices as well.

...more
Administrator in Military
Administrator in MilitarySource : g2crowd.com
(Reviewed on 18 September 2019) "A smooth program with many setting options."

What do you like best?

Easy to modify and use only the modules you want.

Also just show the modules needed for each tech.

Easy to use and get started.

What do you dislike?

I wish it was a little easier with reports on wiring between patch panels.

Recommendations to others considering the product:

It's easy to get started, don't start implementing everything at once.

What problems are you solving with the product? What benefits have you realized?

IP planning simple and clear. Quick overview if I have space in my server room. I also like the password management module.

...more
Jeremy R
Jeremy RSource : g2crowd.com
(Reviewed on 14 June 2019) "Great product for organizing our data center"

What do you like best?

I really like that it stores all of my data center information in one place with great relational capabilities.

What do you dislike?

For our specific needs, it is a bit on the expensive side. I wish that there was a lower entry point price-wise.

What problems are you solving with the product? What benefits have you realized?

We are able to organize all of our information in one place with an easy to use interface.

...more
Yasin S
Yasin SSource : g2crowd.com
(Reviewed on 12 June 2019) "Superb product, allowed us to view/manage our infrastructure from a desk properly!"

What do you like best?

Complete DCIM Management, the ability to easily capacity plan, manage assets, carry out impact assessments etc is invaluable, together with value for money.

Very easy to setup, excellent discovery options, good integration with other products and good support. They will find the root cause to issues, even if it takes time.

What do you dislike?

Currently no show stopping issues, we have a few feature requests that we would like.

Recommendations to others considering the product:

Take a trial, you will love it. Ensure you outline the issues you are trying to solve so they can guide you accordingly, because the support is awesome, but only if they know what you need. They have cloud only options.

What problems are you solving with the product? What benefits have you realized?

Documentation of infrastructure, ease of capacity planning, secure access to data centre information.

...more
Consultant in Information Technology and Services
Consultant in Information Technology and ServicesSource : g2crowd.com
(Reviewed on 12 June 2019) "The overall experience of D42 tool , its featuresfunctionality & support is extremely good."

What do you like best?

Device 42 is a very good tool for agentless automated discovery.

The features this tool offers are far more than its competitors offers.

Its easy to implement & use.

Most important thing is if you stuck somehwere you will get excellent support from D42 support team.

What do you dislike?

The topology diagrams should be more presentable and you cannnot download all diagrams at one click. You need to open each device then you can download the diagram one by one. Few reports like service dependency reports are huge in size. We should get separate queries for fetchign inbound and outbound reports.

Recommendations to others considering the product:

Device 42 is a very good tool for agentless automated discovery.

The features this tool offers are far more than its competitors offers.

Its easy to implement & use.

And the most important thing is if you stuck somehwere you will get excellent support from D42 support team. They are technically sound and of helpful nature.

What problems are you solving with the product? What benefits have you realized?

Its easier to get server utilization reorts and to find out server dependencies. You will get exact details like by using which port server its communicating, what dependecy server should go along while moving the particular application server.

...more
Read All Reviews

Videos on Device42

Device42 Application Dependency Mapping - ADM
Device42 Application Dependency Mapping - ADM

Device42 Screenshots

Device42 : Dashboard screenshot
Device42 : Subnet screenshot
Device42 : Workflow Configuration screenshot
Device42 : Dashboard screenshot
Device42 : Dashboard screenshot
Device42 : Subnet screenshot
Device42 : Workflow Configuration screenshot

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