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Device42 Reviews

User Rating

4.8/5 (Based on 142 Ratings)

Rating Distribution

  • Excellent

    81.7%
  • Very Good

    14.8%
  • Average

    3.5%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Automated Discovery, Comprehensive Reporting, User Friendly Interface, Excellent Customer Support

Limited Device Support, Documentation Needs Improvement, Occasional Performance Issues, Complex Initial Setup

Do You Use Device42?

Write a Review

Review Summary

Device 42 is praised for its comprehensive IT infrastructure management capabilities, including asset discovery, IP address management, network mapping, and server room layout visualization. Users appreciate the ease of set-up and configuration, robust auto-discovery features, and the ability to generate detailed reports. While some users find the interface dated, they universally highlight the responsive technical support as a key strength. Device 42 is considered a valuable tool for managing complex IT environments and automating tasks, saving time and improving efficiency.

Pros

  • Device42 is a powerful tool that exceeds expectations.
  • Easy to find expiring certificates, zombie servers, and network problems.
  • Simple interface with predefined reports and builtin dependency mapping.

Cons

  • Some helpful plugins are not included in the base package, requiring addons.
  • The UI can be intimidating for new users, requiring some time to learn.
  • The discovery capabilities for some vendors are limited.

AI-Generated from the text of User Reviews

Reviews
MR

Mark R

May 15, 2023 Source: G2.com
"Device42 discoveries"
What do you like best about Device42?

Do you really know what you have infrastructure wise, getting Device42 to discover your infrastructure either on-prem or cloud and you will

What do you dislike about Device42?

Nothing, always evolving with customer needs.

What problems is Device42 solving and how is that benefiting you?

Finding expiring certificates, zombie servers, right sizing servers when migrating to the cloud, new devices customers didnt know they have.

Read more
JS

Joel S

May 27, 2022 Source: G2.com
"All in one tool that exceeds expectations"
What do you like best about Device42?

The ability to add subnets and credentials to automatically scan and discover devices on multiple networks. We have a lot of subnets that we need to monitor and update device inventory information as it is changed, moved or updated.

What do you dislike about Device42?

A few helpful plugins are not included in the base package / license so appear to be a few core missing features when in fact they are available just as separate addons.

What problems is Device42 solving and how is that benefiting you?

Ever changing and growing inventory that needs to be carefully tracked and inventoried. We find this so simple to use that we spend much less time than we used to on tracking these items.

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AU

Anonymous User

June 22, 2021 Source: G2.com
"D42 Support responds is superb and answers to my quires are on time and correct steps"
What do you like best about Device42?

Ease of use and easy to explain to customers

What do you dislike about Device42?

So far none that i dislike .. all is good and fine

Recommendations to others considering Device42:

Ease of use

What problems is Device42 solving and how is that benefiting you?

regarding licencing

Read more
AU

Anonymous User

June 8, 2021 Source: G2.com
"Best Discovery and Application Dependency Mapping tool"
What do you like best about Device42?

Simple and easy-to-use interface with a lot of pre-defined reports available to use and built-in dependency mapping diagram and topology.

What do you dislike about Device42?

Current topics in online documentation are in function sequence or classified by function, would prefer to see it in the deployment sequence, for example Overview, Deploy, Manage, Reports. Current documentation table of content: Accounting, API Overview, Appliance Manager, Administration, Applications, Auto Discovery.

What problems is Device42 solving and how is that benefiting you?

Discovery and Application Dependency Mapping reports required for Datacenter migration.

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VL

Vyacheslav L

June 2, 2021 Source: G2.com
"Powerful DC Infrastructure Discovery Tool"
What do you like best about Device42?

- Huge amount of tools for autodiscovery your equipment

- Agents can scan devices even over extremely secure networks

- Wide range of additional parameters for assets and devices

- Custom Fields support

- Multitenancy. Flexible setting of permissions

- Lifecycles. From the moment of purchase of equipment to its disposal

- Floorplans. You can add any equipment if you want and see it on the layout

What do you dislike about Device42?

- The system seemed like overkill for our tasks

- Not always friendly interface. Probably no longer

Recommendations to others considering Device42:

- If you don't have to use autodiscovering you can create many type of equipment as assets

What problems is Device42 solving and how is that benefiting you?

With this system you can get any information about the location of the device, connected cables, additional information and statuses. Engineers no longer need to do visual audits but simply find equipment in Device42 to get complete info. And with properly configured autodiscovery, we get rid of manual accounting of equipment.

If you don't have enough some features in the UI itself then you can implement small http application yourself and configure receiving data from Device42 via API or DOQL (Device42 query object language) and visulize it in your applications. So we deployed our server room schemes with the necessary set of information

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FL

Francisco L

May 28, 2021 Source: G2.com
"device42 is easy to use with alot of options"
What do you like best about Device42?

automerge of devices

ip/mac association

very good api

well documented

nice support

What do you dislike about Device42?

lack of support of some devices (purestorage or radware, for example)

Recommendations to others considering Device42:

try to keep updated the appliance, because every update has new support for devices

What problems is Device42 solving and how is that benefiting you?

Inventory, IPAM, device location

Read more
AU

Anonymous User

May 27, 2021 Source: G2.com
"The Datacenter asset inventory that works the way we want it too."
What do you like best about Device42?

Device42 gives us the power to make mass updates. We are required to keep track of all of our Datacenter's customers racks and equipment and when large amounts of equipment is brought in or relocated we can update our records relitevly fast. Once the data is in the system we can then use that to create visual layouts to verify the data. Having accurate data is essental for providing remote hands services for our customers.

What do you dislike about Device42?

Where the mass updates are great there are some things that just can't be added or updated in this manner.

What problems is Device42 solving and how is that benefiting you?

Having the information of all equipment in the datacenter in a easy to locate system make our ability to support our customers much more reliable. We are also providing data connectivity from the WAN Providers and keeping all connections in Device42 gives us the ability have documentation of all connection that are made.

Read more
AU

Anonymous User

May 27, 2021 Source: G2.com
"Great Infrastructure Discovery"
What do you like best about Device42?

Feature such as discovery, dependency mapping are very handy in migration planning.

What do you dislike about Device42?

No problems i can think of..............

Recommendations to others considering Device42:

Seek assistance from Align Comunications.

What problems is Device42 solving and how is that benefiting you?

The tool helps plan migrations and provides the client an accurate CMDB.

Read more
JH

Jason H

May 27, 2021 Source: G2.com
"Highly Customizable Asset Manager for All your IT Needs"
What do you like best about Device42?

The Room, Rack, and Device model layouts are some of the best features in any software I've tried. It's like having a lightweight Visio for building server rooms, cable diagrams, and rack elevation diagrams for your IT datacenters.

What do you dislike about Device42?

The UI is a bit dated, lacks modern graphic elements (such as different font/color themes).

Recommendations to others considering Device42:

I'd highly recommend contacting D42 sales and getting your hands on a Demo. I wasn't initially sold until I got into the product and saw how it interoperated. Additionally, since this runs up in the Cloud, you can quickly provision a Cloud Server to run a POC as the system requirements are relatively moderate.

What problems is Device42 solving and how is that benefiting you?

Installbase management was the key feature of D42 that we investigated. It does this very well and allows us to retire our old spreadsheet methods for tracking the data in favor of a singular database with some excellent reporting.

Read more
AU

Anonymous User

May 27, 2021 Source: G2.com
"Quick/Reliable response to any questions on the tool and all the subject areas of Asset Management"
What do you like best about Device42?

All the modules for asset and ip management and Reports

What do you dislike about Device42?

Access/permissions set up and configuration

What problems is Device42 solving and how is that benefiting you?

Discovering devices and Reporting modules are very helpfull

Read more

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