24Cevent

About 24Cevent

Deep Dive with Clara AI

Too many alerts and still missing critical incidents? 24Cevent turns your monitoring alerts into automated actions. It filters noise, prioritizes what matters, and notifies the right people instantly. With built-in AI (24Brains), it can even diagnose and resolve incidents before escalation. From alert chaos to automated incident response.

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Pricing

Free Trial Available
Starts at $0.00.
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

91%
Reviews

60%
Momentum

60%
Popularity

60%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

24Cevent Features

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Incident Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

91%

Auto-Assign (Incidents)

Escalates the incidents to relevant teams based on past events or response time

Real-time Dashboard

Provides easy visualization of the latest data

Root-cause Diagnosis

Conducts a Root-cause analysis to counter the gaps

Incident Prioritization

Sets priority levels by considering the severity and impact of incidents

Enriched Notifications

Stakeholders receive rich and relevant notifications gathered from multiple channels.

Audit Trail

A record of changes made in chronological order of a user or activity

Incident Reporting

Helps in recording details of any unusual event that might occur at a project or job

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Safety Management

Precautionary measure to ensure the risks are estimated and mitigated

Disaster Recovery

Helps to resume the IT infrastructure quickly after a disruption

CAPA

Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.

Task Management

Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.

24Cevent Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription )

Free Others

Get visibility into your alerts and start organizing your incident management process at no cost. Trial for 2 weeks totally free.

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Basic $30.00 $30.00 Per Contact / Monthly

Structure your alert management with centralized notifications and customizable workflows.

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Pro $65.00 $65.00 Per Contact / Monthly

Automate incident response and reduce alert noise with advanced workflows and prioritization.

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Enterprise Others

Full control and customization for large-scale operations with governance, SLA management and dedicated support.

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24Cevent FAQs

How is 24Cevent pricing calculated?

Pricing is mainly based on the number of contacts that receive alerts and the modules you need (such as automation or alert suppression).
This lets you adapt the solution to your actual operation, without paying for capabilities you do not use.

What does each plan include?

All plans include centralized alerting, automatic notifications and basic incident management.
As you move forward, capabilities such as workflows, advanced analytics, integration with more channels and further customization are added.

Do I need to change my monitoring tools?

No.
24Cevent integrates with tools such as Zabbix, Dynatrace, Azure Monitor or Google Cloud, and takes care of managing the alerts you are already generating.

How long does it take to implement?

You can start in a few days with the most critical services.
Then, the implementation expands progressively according to your needs.

Can I try it before subscribing?

Yes.
You can start with a free trial or a pilot focused on critical services to validate the impact before scaling.

Does 24Cevent replace my monitoring or ITSM tool?

No.
24Cevent does not replace your tools, it complements them.
It focuses on incident management, notification and follow-up once alerts have been detected.

What types of notifications does it support?

You can notify through multiple channels such as calls, WhatsApp, mail or integrations such as Slack and Teams.
This ensures that alerts arrive effectively according to criticality.