Support Ninja Alternatives and Competitors

HelpNinja is a simple and effective tool for executing helpdesk related tasks. It does not comprise complicated portals & ticket IDs and thus, turns out to be a simple and informative way of conversation between the client and his customer base. The communication window resembles that of emails but it is entirely secured with a powerful backup system to eliminate loss of data. All conversations across different teams, brands and emails are accessible via a single login and thus, on a single platform. The mailboxes are all a click away from efficient categorisation and management. The customer conversations can be collaborated on by active team members who can effectively categorise and divide assignments according to urgency. Workflows allow businesses to set up automation and handle tasks with enough accuracy and speed. Additional features include notifications via email and Slack. Clients can also keep a track of their customer experiences with real-time satisfaction ratings. Advanced search helps in keeping a track of important emails, conversations and customers, besides monitoring answers related to customer-generated queries with smart keyboard shortcuts.

NinjaChat by 500 apps is a live chat monitoring software that helps people to increase customer engagement. To transform customer support experience, NinjaChat by 500 apps provide faster resolution with advanced chat capabilities like transcripts, real-time dashboard, file sharing, custom themes, etc. This software allows users to engage customers with text, voice and video chats. Furthermore, one can monitor, manage and optimise the agent performance in real-time using this live chat software. NinjaChat by 500 apps allows users to choose their themes, name, profile picture and title in the chat widget, personalising the chat window to match their business and website design. Trusted by 30,000+ customers, this live chat software facilitates real-time interaction with everyone around the world. NinjaChat by 500 apps supports 12+ languages that help in smooth interaction among agents, customers, and partners, all around the world. The app analytics platform assists individuals to gain deeper insights into their website visitor data, so they can make informed decisions, grow revenue, and increase engagement.

Convin software is an AI-powered Conversation Intelligence Software used to manage sales team understand calls to close more deals. Manage history like call information, topics & any other information that you want. Receive notifications to manage details about products and collect feedback to optimize the workflow. The software offers an advanced metrics like behavior analysis and topic duration to understand rep's performance on talking in calls. Sales Managers, Small and Medium companies make use of the software.

WebinarNinja is a user-friendly cloud-based platform that lets individuals and businesses create, promote, and run a variety of webinar types. That includes live, automated, on-demand, hybrid, series, and summit webinars. Engagement features like chat, polling, and Q&A are included, as are sales offers you can display at a time of your choosing during the webinar. WebinarNinja also features built-in CRM tools like automated email sequences and customizable landing pages, as well as detailed statistics on registration, attendance, and conversion.

PushNinja is an advanced push notification software that enables you to create engaging push messages to engage your customers. It provides you with powerful automation tools and features like visual designer, user behaviour data analyser, and drip campaign manager to create intuitive and attractive push messages that help you in growing your business. PushNinja is a part of 500 apps infinity suite. With PushNinja, you can automate your drip sequences and push notification with just a simple visual flow designer that is drag and drop powered. You can use event triggers like a new blog added, shopping card abandonment, and many more to create powerful engagement. It additionally enables you to do hyper personalization of your push notifications using tags, custom conditions, and powerful rules, merge fields and date functions. The software also offers behavioural segmentation, custom notifications, drip campaigns, customer engagement apart from personalized notifications. Users get 30+ additional apps like Clockly, Hipsocial, Projectsly, Botup, and Zapup with PushNinja for the price of just one. The software offers a trial version for the testing of its features prior to premium purchase.

Conversy supercharges sales and support channels by using NLP-powered conversation bots that proactively engage customers at every stage of the sales funnel.

Serviceform software is an all-in-one conversational marketing tool to generate qualified leads. Create chatbots with brands to manage customer support and multichannel chatbots. The analytics tool used to track the paths your customers without any code. Create conversion optimized with multi-step forms and can manage payments or recurring subscriptions through Stripe. Manage interactive User experiences for your products and services through conversations. Marketers, Small and Medium companies make use of the software.

Conversocial is a private messaging software that enables companies to deliver exceptional conversational experiences to their customers via a private messaging channel. The software helps users to prioritise, track and engage issue resolution using robust case management capabilities. It also allows companies to make conversations more fruitful by unifying public and private messaging threads in an efficient manner. Conversocial automates interactions with customers and seamlessly routes them towards the best solution. This way it facilitates real-time monitoring and quick issue resolution of generated problems. Moreover, Conversocial also helps companies get an accurate result of their customer relationships and make better decisions to improve the overall experience. The software even comes equipped with a full suite of features that are useful to gauge NPS, CSAT and sentiment conversion rates within the social media threads across Messenger and Twitter. Conversocial offers the best customer support by incorporating social care data into the organisation’s existing CRM.

Go Follow-Up an ai-powered sales assistant that accelerates your sales team. Use the drag-and-drop form and funnel builders to create landing pages that convert traffic to leads that get stored in Go Follow-Up. Build custom nurture campaigns that send text messages, emails, voicemails, and even Facebook messages to convert leads automatically. Keep track of conversations whether they happen via text message, email, phone calls, or Facebook messages.

Nothing in your business works in isolation, so it’s important that the software from different parts of your business works together. This is what IFTTT (which stands If This Then That) can deliver for your business. Sometimes apps and programs can seem to be incompatible, and it’s difficult to share data between them, which can make collaboration and connecting all the different areas of your business a serious challenge. IFTTT is a free tool that aims to help build those connections so that your apps and devices will share data in a seamless way. One of the main parts of IFTTT is its applets. This is a chain of simple conditional statements, which are triggered by things that change in other popular web services. This can include programs such as Gmail, Instagram, and Facebook. It also provides services, which are the apps and devices that people use every single day.

Qashboard is the financial management platform today's professionals need to efficiently monitor their finances. With Qashboard, users can link all their financial accounts in one secure dashboard that provides a comprehensive overview of income, spending, investments, debt, and net worth. The intelligent platform utilizes powerful AI to analyze transaction data and identify spending trends over any timeframe. Users gain precise insights that allow for smarter budgeting, planning, and optimization of cash flow. The easy-to-use interface prioritizes key analytics while still giving access to granular details on demand. Users can set custom budgets, project future scenarios, and receive personalized tips that support their financial goals. Qashboard also enables seamless automation for tasks like bill pay and transfers. Whether planning for retirement, managing business finances, or simply gaining control of their money, professionals can have confidence in Qashboard as a versatile tool for taking charge of their financial world. With industry-leading data security and 24/7 support, Qashboard has the features and reliability today's professionals need.

Online Checkwriter is a cloud-based software which prints checks online for any bank, on any blank check paper using any printer. It helps in cutting costs by allowing a business to use blank check paper vs. stocking pre-printed checks. Online checkwriter also detects fraudulent checks and supports multi banks and multi checks. It can accept payments by phone, email, and fax and can facilitate sending of checks via postal service. They are experts in expense log, printing multi-bank deposit slips and making cheque drafts. The infrastructure is secure after rigorous security checks and is upgraded to integrate with Quickbooks online and with most of the mainstream banks. Essentially, online checkwriter is a simple and secure on-demand platform for check printing software, keeping your finances secure and in order. It integrates seamlessly with any bank, thereby effectively blocking any unauthorized or forged checks from hitting into your account. They also offer services for routinely reconciling your cleared and uncleared checks, printing deposit slips online for any bank, connecting to QuickBooks, and also printing QuickBooks checks on Blank Check Paper.

Drag links to Gmail and turns it into a collaborative workspace providing a single inbox to manage projects, sales, marketing and customers. Users can, for example, manage shared emails like "sales@" and "support@" from inside Gmail. The team can easily use such accounts as they use their own. The software also has features such as internal team chat, due dates, tasks, calendar integrations and a drag board which is in a Kanban Layout for production scheduling. Users can switch between the default list view and a Kanban view with no loss in functionality. They can also sort emails under different columns for better visual organisation. There are a lot of colour-coding options for different time-zones, urgency levels and other factors. The software can also sync with the user's Google Calendar for smoother data flow, and users can view at a glance what their team members are working on and assign tasks accordingly.

Supermetrics is a performance management tool that offers solutions to bring all marketing metrics in one place. Relevant data sets can be pulled from several sources using integrations with Google Analytics, Google Ads, Facebook, Bing, Twitter, Linkedin, and other marketing platforms. Supermetrics for Google Sheets allows users to report, monitor effortlessly, and analyze in Google Sheets and provides all the metrics and dimensions users may need. Users can even automate manual data transfer and save time with automated reporting. Supermetrics for Google Data Studio lets users build world-class marketing reports and dashboards in Google Data Studio. Users can connect to PPC, SEO, social, analytics, and other marketing platforms and compare Google Ads, Facebook, Instagram, Twitter, Linkedin, and Bing campaigns in the same charts. Marketing reports can be created quickly using built-in templates. The software integrates with AdRoll, Stripe, Yandex, Metrica, MailChimp, Quora Ads, Optimizely, Searchmetrics, Criteo, Instagram, Pinterest, Reddit, Tumblr, Vimeo, VKontakte, and many more.

Ecanvasser is an outreaching, organizing and analytics application for political campaigns that functions as an efficient way to win more votes. Users can leverage it to receive intuitive insights about their electorates through a connected digital infrastructure. It helps organizations to connect their regional offices under a single campaigning infrastructure and streamline their voter contact and relationship management efforts. With smarter insights, users can realize better consultancy results with immediate and higher impact on the campaigns of their clients. It empowers users to reach out to their target audience on their doorstep and in the community right through the mobile canvassing app. Other outreach features include survey builder, casework manager, and email blasts. The Analytics Feature sifts through the campaign stats to view even the activities of individual team members. Advanced features such as map view and database filters further help to visualize data sets.

OneSaaS is made up for two different solutions for two different audiences. OneSaas Hub is designed for use by web developers. There is also OneSaas Apps, which allows you to connect your business apps together so they can share data back and forth, seamlessly, and automatically between your key business systems. These systems include ecommerce, CRM, email marketing, accounting, billing and invoicing, and fulfilment. OneSaas Hub allows web developers build what the company calls a Spoke. This is the between your own app and the OneSaas Hub. This then enables you to connect to everything else on the OneSaas Hub immediately. This data automation platform can help you improve the user experience you provide to customers on your website. You can also use OneSaas to do things like delivering your integrations as a feature of your app, using iFrame, SSO, auto-provisioning and your global stylesheet.

ScreenScape offers simple plug-and-play solutions to turn televisions and other display devices into dynamic digital signs. To begin with, the provided hardware is connected to a display device. Content tools are provided to allow users to create content and publish it on-screen for awareness and engagement. The connected screens can be monitored using the internet by all the team members and stakeholders, using ScreenScape's website. The content on the screen can be updated and managed with ease. There's a lot of information accessible to the user regarding their screens. They can view statuses like CPU usage, memory, and storage. Viewing of hardware details is possible, and users can also set up a playlist of content that they want to showcase. ScreenScape accounts can be connected with leading platforms such as Dropbox, Google Drive, Instagram, Facebook, and other data sources for the user's screens. There's also a comprehensive media library, themes and control sharing options available.

Voicea is a voice collaboration platform provided by EVA, a language assistant of the company. EVA keeps notes, identifies important moments in the conversation, and then activates them in each cooperation system used. EVA accepts voice commands, and summaries of meeting all it requires is to tell EVA what to do and see how it works. Voicea is the leader in the development of a language assistant exclusively dedicated to working and designed to meet the requirements to increased productivity. It combines meeting events with the rest for a collaborative workflow, expresses notes and actions, and - mail, salesforce and uses basic voice commands to perform certain actions. EVA platform is suitable for any meeting: teleconferences, direct calls and face-to-face meetings. You can see a live speech and all minutes from previous sessions at any time from your desktop or mobile application; individuals can use the platform, medium-sized businesses and small businesses.

myPOS is an integrated payment solution that provides a number of ways to take payments from customers. myPOS’s mini card readers allow you to take card payments via a mobile terminal that you can take anywhere. The myPOS Online service allows your business to take card payments through websites and mobile apps, as well as by email or phone. You can accept payments online through a customized link that you can email to customers, and use the myPOS virtual terminal to process phone, fax and post orders from your myPOS account through any computer with an internet connection. You can also add a myPOS payment button to your website that affects single transaction, fixed amount payments.

MadKudu is a sales tool that leverages analytics to drive sales functions, such as lead accumulation and scoring. With niche capabilities, sales managers and reps can consistently share high quality leads with their teammates. Users can even optimize their marketing efforts to generate more leads, like managing Facebook Advertising spends to boost ROIs by up to 700%. This is achieved by training the Facebook AI with predicted lead values, bidding on high value leads, and bringing down the costs of good leads. This aligns marketing with value rather than minimizing the ad spend. And with advanced Lead Scoring, reps can have a complete view of customers. They can identify their best leads by accessing in-app behavioural and demographic data. This enables them to narrow down the leads to the ones who are ready to buy or upsell/cross-sell to. With MadKudu Fastlane, users can generate up to 2 times more qualified sales calls by qualifying leads in real-time.