Daisee Alternatives and Competitors

Skit is a full-featured Conversational AI Platform Software for Enterprises, Small and Medium Businesses, and Startups. Skit offers end-to-end Web App and Android development services. Chatbot, Contextual Guidance, Multi-Language, Speech Recognition, and Speech Synthesis are all available through this online Conversational AI Platform system. Skit is an Augmented Phone Intelligence Platform that automates and improves voice conversations at scale, allowing organizations to update their contact centers and customer experiences. They've automated over 15 million calls for worldwide organizations across industries by providing preemptive, intelligent problem solutions and seamless live engagements. They assist companies in streamlining their contact center operations, lowering expenses, and improving customer satisfaction and engagement. The company's platform automates customer support operations by extracting meaning, context, and entities of incoming communications in different languages using deep learning models and a Human-AI interface, allowing businesses to connect and engage with customers in any language.

Poised is the AI-powered communication coach that helps you speak with confidence and clarity. Private and secure, an essential tool for digital-first workplaces. Poised gives real-time feedback on everything from words most spoken to filler words, confidence, energy, empathy, and more.

A conversational AI suite developed especially for insurance carriers, agencies, and brokers. AI-powered intelligent Chatbot and Voicebot help you increase digital sales of insurances by 150% and cut down customer support costs by 40%. Deploy omni-channel, multilingual Chatbot and Voicebot to automate your corporate and consumer banking operations and enable conversational banking. Let AI-powered, intelligent bots handle your banking conversations and increase your customer satisfaction (CSAT) score by 70%.

Summatti is an ideal platform for implementing worthy QA and retrieving actionable results. The platform is a simple one with a no-code interface that uses artificial intelligence for speech analytics, empowering the service teams alike. Summatti has recently emerged as one of the top platforms designed for this purpose, with almost a hundred companies that form its clientele. The platform conducts digital audit sessions calls and tickets that automatically can increase the number of complete and informative survey responses. Since it is an all-in-one solution with a single-window view for all audits simultaneously, the utility of spreadsheets and updating them manually is eliminated. This further eliminates a whole lot of confusion that might come up if these accounts undergo manual handling and updating. Summatti uses AI for a hundred per cent accurate analysis of speech segments. Thus helping clients to take action in real-time and improving customer experience with personalised solutions.

Castel Explore provides transcribed speech analytics, which documents client interactions and improves your contact center's post-call review process. The user-friendly post-call evaluation feature provides clear and understandable information about client interactions. Automate the review of client discussions by utilizing voice transcription skills. Keep a record of the call's outcomes for training and legal purposes. It has a search option that allows you to find specific terms and phrases that are relevant to your customer life cycle quickly. 'Repeatedly called,' 'unacceptable,' or 'cancel account,' for example. Helps to swiftly show performance trends and core causes of compliance issues by categorizing post-call statistics. For instance, customer displeasure, perplexity, or anxiety. Through proactive compliance and best practices based on actionable data, Castel Communications assists contact centers in meeting operational milestones. They provide a portfolio of multichannel solutions to our contact center partners, including Predictive/TCPA Dialing, IP PBX, Email, SMS, Chat, Social Media, and Speech Analytics, to provide communication touch points.

Neuraswitch RedaXion is a speech analytics platform that uses business intelligence (AI) and Voice Data to assist enterprises to improve contact center effectiveness. They developed Intelligent Redaction, which allows for the scrubbing and replacement of sensitive information such as PCI, PII, or PHI, allowing enterprises to access their data in their chosen format while remaining compliant. This software provides numeric redaction, which removes any recognizable numbers from transcripts and recordings. Specific keyword phrases are redacted from transcripts and recordings in targeted redaction. You obtain customized redaction scripts based on customer needs using bespoke Redaction. The powerful algorithms used by RedaXion precisely identify and eliminate sensitive PHI/PII/PCI numerical and keyword data. RedaXion isn't just for calculating numerical values of sensitive data. It's fully configurable, so give your company the freedom to remove anything. Furthermore, AI-powered speech recognition, transcription, and punctuation. Organizations can tag PII data without redacting it via optional tagging. By erasing sensitive data in real-time and/or in recordings and transcriptions across the Omni-Channel, you may assure GDPR and HIPAA compliance.

Contexta360 is an economical, easy-to-use suite. It increases the speech analytics and quality management solutions which can integrate with the existing systems. It manages all sizes of business

Enthu.ai is a conversation intelligence software that helps businesses to get actionable insights into their customer conversations. It uses artificial intelligence to get such metrics that can be used to drive revenue, improve operational efficiency and enhance customer experiences. The software is capable of capturing and monitoring 100% of conversations from both phone and video conferencing platforms. The useful data offered by Enthu.ai from the conversions help users to find new leads, improve sales pitches, discover compliance issues and much more. The software helps businesses to evaluate 5 times more calls. It even enables users to find out personalised coaching opportunities and allows them to collaborate across organisations using a single platform. Enthu.ai is a useful software for companies related to Banking, BPOs/Call Centres, EdTech, E-Commerce, Healthcare, Insurance and SaaS sectors. Finally, Enthu.ai is a GDPR compliant portal and promises to keep user companies' data completely safe and secure.

Prodigal is a Consumer Finance Intelligence solution that analyzes customer and patient interactions to supercharge profits and customer experience. Built on decades of industry and data science expertise, Prodigal’s real-time and post-engagement apps give lenders and healthcare providers the power to turn insights into measurable outcomes. Loan servicing and collection contact centers trust Prodigal to boost productivity, effectiveness, and compliance by optimizing operations and quality assurance. Nearly one in five U.S. borrowers have engaged with Prodigal over more than 200 million interactions. Prodigal's industry specialized AI decision engine powers the solution’s three core apps: ProAssist, ProNotes, and ProVoice. ProAssist prompts agents in real-time to say and do the things proven to collect more and increase first call resolutions. ProNotes auto-writes call notes in seconds so agents can focus on customer experience and get back hours in their days. ProVoice analyzes and scores 100% of calls for compliance, reducing risk and increasing QA effectiveness.

Introducing Record, a powerful productivity tool that helps reduce the time it takes to identify user issues and find solutions. Record gathers all the necessary information in one place, so the team can quickly recreate and resolve common problems. They make it simple for them to toggle widgets directly on the product, share data with internal teams (e.g., product and R&D), and use native integrations to save time. Record enables the team to go beyond traditional analytics by automatically analyzing the data obtained from users. This allows everyone on the team to gain a deeper understanding of user issues, so they can not just address existing problems but also anticipate future ones. Whether they were a larger organization seeking greater efficiency or an individual looking for ways to level up, Record is here to help streamline the workflow and increase customer satisfaction. Think of it as an intuitive way of combining prevention and solution: two goals that they believe are essential for ensuring long-term success.

Aigent is a Live Voice AI SaaS platform that quickly and easily connects to most existing premise or cloud- based telephony systems and provides real-time, content-based guidance to call center agents. Aigent allows to access all calls at once, and using our AI, enables to identify patterns to resolve issues and improve customer satisfaction. We help clients to generate new and protect existing revenue.

VoiceType is their new creative best friend, giving you access to a powerful AI in their browser. With VoiceType, they no longer have to waste time agonizing over how to express themselves through typing. Instead of frantically clacking away at keys, as if trying to break them open and unlock the secrets within, all they need to do is speak naturally and let VoiceType do the rest! It understands what they want to write like a personal assistant who knows their wishes with absolute clarity. No more hours spent talking back and forth with a computer think of VoiceType as a robotic secretary that can make their life easier and help get any job done faster than ever before. They won’t be disappointed in this breakthrough technology!

ProductHero is a support resource management software for enterprises, enabling them to offer updates, roadmaps, FAQ’s, scheduling and chats crammed into one specific widget to individual clients. ProductHero works in collaboration with platforms like telegram messenger, crisp, drift, intercom and more. Organizations can use the changelog service and notification center within the software to make important announcements related to the latest news, product updates and special offers. The particular is available as a widget or as a standalone page, enabling users to manage, collect and respond to feedback and requests from customers in a hassle-free manner. Enterprises can even track down the bugs within their web app and get real-time notifications on Telegram or Slack. Moreover, business houses can also offer access to an in-app knowledge center to their individual customers. Markdowns and emojis can be used to enrich the texts and enhance the overall customer experience. The calendar integration offered by ProductHero, lets organizations allow their clients, book appointments on their own.

allZen represents a groundbreaking advancement in conversational intelligence, poised to redefine the landscape of business operations. This mission is to empower business leaders and agents with the transformative capabilities of AI-driven insights, making them dedicated customer advocates and driving unparalleled business success. At the core of CallZen's innovation are cutting-edge Machine Learning algorithms that meticulously analyze and extract insights from the interactions between agents and customers across a multitude of communication channels, including calls, chats, and emails. This invaluable analysis serves as the driving force behind business growth and the enhancement of service quality. CallZen's prowess extends to multilingual conversations, excelling in accurately transcribing and analyzing calls, even in scenarios involving a single communication channel. It achieves this by identifying speakers, capturing sentiments, and automatically detecting vital entities mentioned during the interactions. Incorporating CallZen into your business is a seamless process. Our platform integrates flawlessly with industry-leading Customer Relationship Management (CRM) systems, Auto Dialers, and Calendars. This ease of integration ensures that businesses can continue their operations without interruption, allowing them to analyze millions of calls within minutes.

Speechmate software is an audio badge used to record conversations between sales assistants and customers. The software offers tools to track sales standards and scripts. Measure reports in real-time with automatic data transfer for analysis.

InteliConvo is the ultimate Al Powered Speech Analysis & Automation platform. It provides businesses and organizations with powerful insights into customer conversations that would otherwise be hidden. With InteliConvo, 100% of recorded customer calls can be analyzed for customer buying patterns, intents, sentiment, willingness to pay, product feedback, and brand image. This data can then be used to automate workflows and increase team performance, sales velocity, debt collections effectiveness, customer experience ratings, and compliance with regulation requirements. InteliConvo is the perfect tool for professionals looking to get a competitive edge in their industry by leveraging customer data for additional insights.