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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Zendesk Workforce Management logo
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

CloudApper hrPad logo
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Featured

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

MileIQ logo

MileIQ

Expense Management Software

4.2 44 user ratings

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Featured

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Insightful logo

Insightful

Employee Monitoring Software

4.7 408 user ratings

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Overview

Description Zendesk's AI-powered workforce management makes forecasting, scheduling agents, and tracking performance a breeze. Performance reporting and real-time activity tracking reveal how agents spend their time, enabling to lead a more efficient team. AI-driven forecasting predicts the exact number of agents needed, reducing overtime and scheduling gaps. With auto-scheduling, can personalize each team member’s shift, saving time for both managers and agents. Agents can view every task in advance and gain in-depth insights into their work, fostering clarity and team loyalty. Create precise schedules down to the minute, including training, breaks, and ticket types, ensuring everyone’s on the same page. Monitor agent activities in real-time and receive custom reports post-shift to see how time is spent both inside and outside Zendesk. Metrics highlight both problem areas and significant achievements across teams, ticket types, and individuals, providing comprehensive data to enhance productivity and efficiency. Read more Introducing CloudApper hrPad - the game-changing solution that will transform the way their organization handles HR tasks. This revolutionary AI assistant is here to revolutionize the HR industry, providing quick and accurate responses to employees' burning HR queries. Gone are the days of endless back-and-forth emails and phone calls. With CloudApper hrPad, their employees can now receive immediate answers to their HR-related questions, all thanks to our cutting-edge AI technology. From HR policies to employee perks, this intelligent hrPad has got it covered. Imagine the time and effort their HR teams will save with this powerful tool at their disposal. No longer burdened by repetitive admin tasks and answering routine employee inquiries, they will finally have the freedom to focus on what really matters - high-impact tasks that drive their organization forward. This hrPad not only helps automate various HR processes but also empowers the organization to streamline workflows and achieve maximum efficiency. The easy-to-use interface ensures a smooth user experience, making it a breeze for employees to access the information they need, when they need it. CloudApper hrPad is designed for professionals like them, who value productivity and information at their fingertips. With its intuitive interface and user-friendly features, it becomes an invaluable asset that their HR department cannot afford to miss. Embrace the power of automation and revolutionize their HR processes with CloudApper hrPad. Watch as their organization experiences the freedom to thrive and their employees' satisfaction soar. Don't settle for less when they can have a cutting-edge HR solution that truly understands their needs. Take the leap into the future of HR with CloudApper hrPad. Say goodbye to manual processes and hello to a productivity revolution. Their organization deserves it. Upgrade to a smarter HR solution today. Read more MileIQ simplifies mileage tracking for deductions and expenses with its automatic, user-friendly, and highly accurate app. Whether a self-employed professional seeking mileage deductions or a large business managing expense reports, MileIQ has the needs. Available on iOS and Android, the app tracks the miles seamlessly while one can stay focused on driving. With a swipe, one can classify trips as personal or business and generate custom reports with a tap. Use tax-compliant mileage rates or set custom rates to match the requirements. MileIQ allows one to set work hours, automatically categorizing business drives for added convenience. Easily name frequent locations to streamline trip classification and reporting. Designed to track every mile for every vehicle, MileIQ makes managing mileage simple, efficient, and stress-free. Read more Insightful software is a platform used to gain real-time productivity insights to automate workflows. The software offers tools to measure the productivity scores, trends and labelling to track progress, benchmark performance over time and set a baseline for your team’s productivity. Automate Attendance with payroll systems to simplify payroll processing and bill clients for worked projects. Read more
Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $6.67. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $6.4. Offers Custom plan.
SW Score & Breakdown

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    64%

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    89%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    63%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    81%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    68%

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    77%
  • Momentum
    76%
  • Popularity
    80%

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • Online
  • Online
  • Online
  • Online
API Support
  • NA
  • NA
  • NA
  • Available

Reviews & Ratings

User Rating
4.4/5 2,275 user ratings
5/5 2 user ratings
4.2/5 44 user ratings
4.7/5 408 user ratings
Rating Distribution
  • Excellent

    54.3%
  • Very Good

    36.2%
  • Average

    6.5%
  • Poor

    1.7%
  • Terrible

    1.3%
  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    56.8%
  • Very Good

    25%
  • Average

    6.8%
  • Poor

    4.5%
  • Terrible

    6.8%
  • Excellent

    75.5%
  • Very Good

    20.6%
  • Average

    1.7%
  • Poor

    0.7%
  • Terrible

    1.5%
Review Summary
Not Available
Not Available

User reviews of MileIQ highlight its effectiveness as an automated mileage tracker, particularly for business expenses. Users praise its simplicity, seamless background tracking, and ability to differentiate personal and business miles. However, some users express concerns about the free version's limited trip tracking, occasional GPS inaccuracies, and difficulty manually adding drives. While some find the price reasonable for its benefits, others feel the cost outweighs its shortcomings, particularly in light of similar free products.

Not Available
  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Offers Custom plan.
  • Free Trial Not Available
  • Offers Custom plan.
  • Free Trial Available
  • Starts at $6.67. Offers Free-forever plan.
  • Free Trial Available
  • Starts at $6.4. Offers Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Zendesk Workforce Management Custom

CloudApper hrPad Custom

Free Free

Unlimited (For Individuals) $7.50 $8.99 per month

Teams Lite $6.67 $8.00 per user / month

Teams $7.50 $9.00 per user / month

Teams Pro $8.33 $10.00 per user / month

Employee Monitoring $6.40 $8.00 per user / month

Time Tracking $8.00 $10.00 per user / month

Automatic Time Mapping $12.00 $15.00 per user / month

Enterprise Custom

 
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Screenshots & Videos

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Vendor information

Company Details Located in: San Francisco, California - 94103 Located in: Atlanta, Georgia - 30328 Located in: San Francisco, California Founded in: 2012 Located in: San Francisco, CA Founded in: 2015
Contact Details

+1 415-418-7506

https://www.zendesk.com/service/workforce-management

Not available

https://www.cloudapper.ai/ai-tablet-for-hr/

Not available

https://mileiq.com/

Not available

https://www.insightful.io/

Social Media Handles

Not available

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