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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Vtiger logo
CRM Software

4.2 293 user ratings

View Details

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Dolibarr ERP CRM logo
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Overview

Description Vtiger all-in-one CRM stands out as a comprehensive solution designed to streamline and enhance the synchronization between the company's marketing, sales, and support teams by leveraging unified customer data through its One View feature. Simplifying CRM to its core, Vtiger equips businesses with the necessary tools and functionalities across crucial departments such as Sales, Help Desk, and Marketing. This enables a holistic view of customers, incorporating essential details like names, phone numbers, previous interactions, and account history for more informed decisions and strategies. By utilizing features such as landing pages, web forms, email campaigns, and customized sequences, Vtiger CRM aids in acquiring leads and fostering enduring relationships. The Process Designer feature further allows for the designing, automation, implementation, management, monitoring, and optimization of business processes, enhancing operational efficiency. Moreover, Vtiger's extensive collection of preloaded email and print templates streamlines communication and document customization, saving valuable time. Additionally, Vtiger simplifies appointment scheduling, enabling meetings to be arranged in just a few clicks, thereby ensuring that managing the business engagements is both efficient and hassle-free. Read more Dolibarr ERP and CRM is a free and open-source ERP and CRM management software package, developed specifically to cater to the needs of freelancers, companies, and foundations. This open-source framework enables users to freely manage all of their business requirements from Customer Relationship, Human Resource, Foundation Management, Accounting, Surveys, to Invoicing that befits their needs and meets their requirements. Dolibarr ERP CRM is designed with simplicity, right from installation to utilization to custom development in order to ensure the best user experience to the customers. With its user-friendly design, users can begin with features they require and then additionally include more features on a LAMP, WAMP, OR MAMP server according to their change of needs and their business developments. It comprises multiple modules easily accessible to the users according to their requirements. Undoubtedly, Dolibar is the ideal solution for comprehensive business management from invoicing, sales, stock, emailing purchase, accounting, orders, leave requests, and expense reports. Read more
Pricing Options
  • Free Trial Available
  • Starts at $12.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Free-forever and Custom plan.
SW Score & Breakdown

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    85%
  • Momentum
    70%
  • Popularity
    80%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    96%
  • Reviews
    81%
  • Momentum
    67%
  • Popularity
    93%
SaaSworthy Awards # 17 Fastest Growing # 12 Most Popular # 5 Fastest Growing # 3 Most Searched

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.2/5 293 user ratings
4.6/5 136 user ratings
Rating Distribution
  • Excellent

    37.5%
  • Very Good

    41%
  • Average

    20.5%
  • Poor

    0.7%
  • Terrible

    0.3%
  • Excellent

    64.7%
  • Very Good

    30.1%
  • Average

    4.4%
  • Poor

    0.7%
  • Terrible

    0%
User Sentiments

    Customization Options, Extensive Integrations, Excellent Customer Support, Comprehensive Feature Set

    Outdated User Interface, Mobile App Functionality, Slow Loading Times, Reporting Capabilities

    Highly Customizable, Wide Range of Modules, Ease of Use, Comprehensive Business Management

    Lack of Multi-Currency Support, Unintuitive User Interface, Limited Mobile Support, Inadequate Manufacturing Module

Review Summary

Overall, users find the product easy to use and affordable, with good customer support. Many appreciate its customization options, mobile accessibility, integration capabilities, and reporting features. Frequent updates and a user-friendly interface are also praised. However, some users mention occasional technical glitches, limited customization options in certain areas, and a learning curve for new users. Reporting capabilities and analytics could also be improved, and some users find the interface outdated.

Overall, users praise Dolibarr ERP CRM for its extensive features, customization capabilities, and user-friendly interface. They appreciate its strong inventory management, project management, and customer relationship management modules. Many users also find it easy to install, implement, and integrate with other applications. However, some users mention occasional bugs and issues with updates, as well as a lack of comprehensive training and support documentation. Additionally, some users suggest improvements to the reporting and analytics capabilities, as well as the mobile app.

Pros & Cons
  • Comprehensive CRM solution for streamlined operations
  • One View feature for unified customer data and informed decision-making
  • Extensive collection of preloaded email and print templates for efficient communication
  • Occasional technical glitches
  • Limited customization options in certain areas
  • Learning curve for new users
  • Free and open-source ERP and CRM management software
  • User-friendly design and easy customization
  • Multiple modules for comprehensive business management
  • Occasional bugs and issues with updates
  • Lack of comprehensive training and support documentation
  • Limited reporting and analytics capabilities
  Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $12.0. Offers Free-forever plan.
  • Free Trial Not Available
  • Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

One Pilot Free

One Growth $12.00 $12.00 per user / month

One Professional $30.00 $42.00 per user / month

One Enterprise $42.00 $58.00 per user / month

One AI $50.00 $66.00 per user / month

Free Open Source Software Free

On-Premise or Cloud Custom

 
View Detailed Pricing
View Detailed Pricing

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Screenshots & Videos

Screenshots Contacts screenshot
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Projects and Tasks
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Videos Video Thumbnail
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Vendor information

Company Details Located in: Bangalore, India Founded in: 2004 Founded in: 2009
Contact Details

+91 9243602352

https://www.vtiger.com/

Not available

https://www.dolibarr.org/

Social Media Handles

FAQs

What are the key differences between Vtiger and Dolibarr ERP CRM?

Vtiger is a comprehensive CRM solution with a focus on sales, marketing, and support, while Dolibarr ERP CRM is an open-source ERP and CRM management software package designed for businesses of all sizes.

What are the alternatives to Vtiger?

The top alternatives to Vtiger are Pipedrive CRM, Zoho CRM, Odoo CRM, HubSpot CRM, and Zoho CRM Plus.

Which SaaS products can Vtiger integrate with?

Vtiger integrates with a wide range of SaaS products, including Olark, Gmail, Exotel, Dropbox Business, Microsoft Teams, Clickatell, Cisco Webex Meetings, PayPal, Ozonetel CloudAgent, Plivo, Quickbooks, Telzio, Zapier, Zoho Sign, PieSync, Xero, Hunter, Knowlarity, VICIdial, Authorize.Net, Clearbit, Stripe Payments, naturalForms, Twilio Flex, MailChimp, DocuSign, Tally, Constant Contact, Razorpay, Google Drive, WooCommerce, Google Meet, MYOB, and Google Docs.

Which product is better for small businesses?

Both Vtiger and Dolibarr ERP CRM are suitable for small businesses, but Vtiger may be a better choice for businesses that need a more comprehensive CRM solution, while Dolibarr ERP CRM may be a better choice for businesses that need a more affordable and open-source option.

How do the reporting and analytics features of these products differ?

Vtiger offers a range of reporting and analytics features, including sales reports, marketing reports, and support reports. Dolibarr ERP CRM also offers a range of reporting and analytics features, but they may be more limited than Vtiger's.

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