Dolibarr ERP CRM

About Dolibarr ERP CRM

Dolibarr ERP and CRM is a free and open-source ERP and CRM management software package, developed specifically to cater to the needs of freelancers, companies, and foundations. This open-source framework enables users to freely manage all of their business requirements from Customer Relationship, Human Resource, Foundation Management, Accounting, Surveys, to Invoicing that befits their needs and meets their requirements. Dolibarr ERP CRM is designed with simplicity, right from installation to utilization to custom development in order to ensure the best user experience to the customers. With its user-friendly design, users can begin with features they require and then additionally include more features on a LAMP, WAMP, OR MAMP server according to their change of needs and their business developments. It comprises multiple modules easily accessible to the users according to their requirements. Undoubtedly, Dolibar is the ideal solution for comprehensive business management from invoicing, sales, stock, emailing purchase, accounting, orders, leave requests, and expense reports.

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Pricing

Free Trial Not Available
Offers Free-forever and Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%
Reviews

81%
Momentum

74%
Popularity

93%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)
Freelancers
Individuals

API Support

Available

Modes of Support

Business Hours

Dolibarr ERP CRM Awards

# 5 Fastest Growing Business Management Software
Q2 2020

# 3 Most Searched Business Management Software
Q2 2020

Dolibarr ERP CRM Features

Show Feature Explanation

Show Missing Features

Business Management Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

96%

Marketing Management

Documents, tracks and also helps to access all data pertaining to the marketing department

Employee Management

Helps in automating, managing and accessing the data related to the employed staffs, records vital data, etc. in the enterprise

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Vendor Management

Helps to manage necessary data concerning vendors and allows easy access

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Performance Metrics

Helps in measuring the performance, activities, and behavior of the employees/students individually or collectively as a team

Financial Management

Handles functions like management of cash and utilisation of funds

CRM

Handles your contact database, follows up with potential customers and keeps them engaged

Time & Expense Tracking

Time and Expense is the process of recording and tracking hours worked and expenses as they relate to projects

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Purchasing

Acquiring goods or services required for the business at minimal cost

Billing and Invoicing

This feature helps in issuing and handling the invoice and bills.

Training Management

Automates the documenting processes involved in training management and records the performance of employees during training sessions

Scheduling

Manages and helps to prepare schedules in an appropriate and timely manner

Dolibarr ERP CRM Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Open-source / Quotation Based )

Pricing Plans

Free Open Source Software Free

Features

Prospects / Customers
Opportunities
Proposals
Sale Orders
Contracts / Subscriptions
Help Desk / Tickets
CMS / Website
Point of Sale
Billing & Payments
Bank reconciliation
Double-entry accounting
Projects, Tasks
Interventions
Agenda
Employees
Expense Reports
Leave Requests
Timesheets
Recruitment
Membership
Products, Services
Stocks
Purchase, Approvisionning
Shipments
Manufacturing
Emailing
Surveys
API
Connectivity with external tools
Import, Export
Module Builder for developers

On-Premise or Cloud Custom

Available on all platforms, on-premise or as a SaaS application.

Features

Prospects / Customers
Opportunities
Proposals
Sale Orders
Contracts / Subscriptions
Help Desk / Tickets
CMS / Website
Point of Sale
Billing & Payments
Bank reconciliation
Double-entry accounting
Projects, Tasks
Interventions
Agenda
Employees
Expense Reports
Leave Requests
Timesheets
Recruitment
Membership
Products, Services
Stocks
Purchase, Approvisionning
Shipments
Manufacturing
Emailing
Surveys
API
Connectivity with external tools
Import, Export
Module Builder for developers

Disclaimer: The pricing details were last updated on 25/08/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Dolibarr ERP CRM Pricing

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Dolibarr ERP CRM Reviews

User Rating

4.6/5 (Based on 136 Ratings)

Rating Distribution

Excellent
64.7%
Very Good
30.1%
Average
4.4%
Poor
0.7%
Terrible
0%

User Sentiments

Highly Customizable, Wide Range of Modules, Ease of Use, Comprehensive Business Management

Lack of Multi-Currency Support, Unintuitive User Interface, Limited Mobile Support, Inadequate Manufacturing Module

Do You Use Dolibarr ERP CRM?

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Review Summary

Overall, users praise Dolibarr ERP CRM for its extensive features, customization capabilities, and user-friendly interface. They appreciate its strong inventory management, project management, and customer relationship management modules. Many users also find it easy to install, implement, and integrate with other applications. However, some users mention occasional bugs and issues with updates, as well as a lack of comprehensive training and support documentation. Additionally, some users suggest improvements to the reporting and analytics capabilities, as well as the mobile app.

Pros

Opensource software, eliminating licensing fees and offering customization options.
Easy to use and navigate, suitable for businesses of all sizes and technical expertise.
Comprehensive range of features including CRM, inventory management, and accounting, meeting the needs of various departments.
Active community and extensive documentation, providing support and resources for users.

Cons

Steep learning curve for advanced features, requiring time and effort to master.
Lack of dedicated customer support, relying on community forums and documentation for assistance.
Dated user interface and limited customization options, affecting the overall user experience.
Limited mobile accessibility, hindering remote work and onthego management.