Nextiva |
| Description | Vonage Contact Center software is to boost your sales and service through conversations and experiences. The software offers a two-way video and screen sharing to measure the customer needs on their schedule and preferred platform. Collaborate with teams to connect calls to the best available agent through skills-based routing. It integrates with Salesforce, Microsoft Teams, and more. Call Centers make use of the software. Read more | The 8x8 X Series is a cloud-based communication platform that enables businesses of all sizes to communicate via text messaging, audio calls, and video conferencing. Employees can use the team messaging module to build project-specific public and private chat rooms to share files, keep track of conversations, and hold meetings, among other things. Supervisors can use the operator switchboard to record conversations and barge or whisper during sales calls with the 8x8 X Series. To collaborate on projects, team members can use the video conferencing tool's screen sharing and remote desktop control capabilities. Additionally, the voicemail to email feature allows employees to get emails with voicemail transcripts and audio samples. The 8x8 X Series integrates with a variety of third-party applications, including Zendesk, NetSuite, and Dynamics. It also offers mobile apps for iOS and Android, allowing staff to oversee operations from anywhere. Pricing is accessible upon request, and customer service is available by phone, email, documentation, and live chat. Read more |
| Pricing Options |
|
|
| SW Score & Breakdown |
|
|
| Organization Types Supported |
|
|
| Platforms Supported |
|
|
| Modes of Support |
|
|
| API Support |
|
|
| User Rating |
|
|
| Ratings Distribution |
|
|
| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
| Pricing Options |
|
|
|
Pricing Plans
Monthly Plans
Annual Plans
|
Express Custom Essentials Custom Select Custom Premium Custom |
Small Business phone system $12.00 $12.00 per user / month X2 $24.00 $24.00 per user / month X4 $44.00 $44.00 per user / month |
|
View Detailed Pricing
|
View Detailed Pricing
|
Call Center Studio
4.7 Based on 63 Ratings 
ice Contact Center
3.9 Based on 10 Ratings 
RingCentral Contact Center
4.1 Based on 281 Ratings 
VCC Live
4.7 Based on 96 Ratings 
FIVE CRM
4.7 Based on 32 Ratings |
RingCentral Contact Center
4.1 Based on 281 Ratings 
ice Contact Center
3.9 Based on 10 Ratings |
|
| Videos |
+ 1 More
|
+ 1 More
|
| Company Details | Located in: Holmdel, New Jersey | Located in: Campbell, California |
| Contact Details |
+1 844-324-0340 https://www.vonage.com/contact-centers/ |
+1-855-524-0687 https://www.8x8.com/ |
| Social Media Handles |
Not available |
|
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
