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VoIP Providers

3.7 1,283 user ratings

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MightyCall

VoIP Providers

4.4 27 user ratings

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Overview

Description RingCentral Office is a robust communication and collaboration platform that enables seamless communication between in house employees and clients over messages, videos and calls. The platform simplifies users’ workflow by providing them with an easy way to forward team-specific messages, share files and manage tasks on the go. It helps to reduce email clutter by creating dedicated threads and folders for individual teams, projects and topics. Users can even streamline their work by inviting their partners and customers to join in conversations as per need. RingCentral Office also enables employees to make flawless HD quality video and audio calls to individual colleagues, partners or customers. The platform abides by enterprise-grade security without any compromise, to facilitate the proper safety of audio and video calls. RingCentral Office offers 99.999% uptime SLA so that users get to receive maximum calls. Moreover, it even allows real-time integration with appropriate external tools, assuring better decision making. Read more The 8x8 X Series is a cloud-based communication platform that enables businesses of all sizes to communicate via text messaging, audio calls, and video conferencing. Employees can use the team messaging module to build project-specific public and private chat rooms to share files, keep track of conversations, and hold meetings, among other things. Supervisors can use the operator switchboard to record conversations and barge or whisper during sales calls with the 8x8 X Series. To collaborate on projects, team members can use the video conferencing tool's screen sharing and remote desktop control capabilities. Additionally, the voicemail to email feature allows employees to get emails with voicemail transcripts and audio samples. The 8x8 X Series integrates with a variety of third-party applications, including Zendesk, NetSuite, and Dynamics. It also offers mobile apps for iOS and Android, allowing staff to oversee operations from anywhere. Pricing is accessible upon request, and customer service is available by phone, email, documentation, and live chat. Read more MightyCall is a cloud-based commercial VoIP service for small enterprises. It aids users in managing customer support calls as well as internal communications. Incoming calls are handled by MightyCall, which includes toll-free, local, and vanity numbers. Voicemail, hold music, conference calling, call forwarding, and call screening and recording are all included. Text messages, calls, emails, callback requests, and social media interactions are all displayed on a multichannel activity dashboard, along with expected response times and the rep assigned to each task. Companies can use email integration to transform emails into to-do lists that can subsequently be allocated to any team member. Managers can receive alerts about incoming requests and allocate them to team members using the mobile app for Android and iOS smartphones. It also includes capabilities such as VIP/blacklist call routing, conference calls, performance reports, and call history, among others. MightyCall is a monthly membership service that provides live chat, phone, and email assistance. Business and Enterprise plan users can make use of the call waiting option. Read more
Pricing Options
  • Free Trial Available
  • Starts at $19.99.
  • Free Trial Available
  • Starts at $12.0.
  • Free Trial Available
  • Starts at $15.0.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
3.7/5 1,283 user ratings
4.4/5
4.4/5 27 user ratings
Ratings Distribution
  • Excellent

    33.3%
  • Very Good

    34.4%
  • Average

    12.9%
  • Poor

    3.6%
  • Terrible

    15.8%
  • Excellent

    69.4%
  • Very Good

    16.7%
  • Average

    5.6%
  • Poor

    0%
  • Terrible

    8.3%
  • Excellent

    55.6%
  • Very Good

    33.3%
  • Average

    7.4%
  • Poor

    3.7%
  • Terrible

    0%
Review Summary

RingCentral users generally express satisfaction with its user-friendly interface, extensive features, and reliable call quality. They appreciate the flexibility and scalability of the platform, which allows them to customize it according to their business needs. Additionally, the integration with other business tools and applications is highly valued. However, some users have reported occasional technical glitches and integration issues, emphasizing the need for improved stability and seamless connectivity. Overall, RingCentral users find it a solid and dependable communication and collaboration solution.

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Pricing

Pricing Options
  • Free Trial Available
  • Starts at $19.99.
  • Free Trial Available
  • Starts at $12.0.
  • Free Trial Available
  • Starts at $15.0.
Pricing Plans
Monthly Plans Annual Plans

Essentials $19.99 $29.99 per user / month

Standard $24.99 $34.99 per user / month

Premium $34.99 $44.99 per user / month

Ultimate $49.99 $59.99 per user / month

Small Business phone system $12.00 $12.00 per user / month

X2 $24.00 $24.00 per user / month

X4 $44.00 $44.00 per user / month

Business $15.00 $20.00 per user / month

Enterprise $150.00 $200.00 per month

 
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Vendor information

Company Details Located in: Belmont , California Founded in: 2003 Located in: Campbell, California Located in: Wilmington, DE Founded in: 1999
Contact Details

+1 877-989-5460

https://www.ringcentral.com/

+1-855-524-0687

https://www.8x8.com/

+1 (888) 256-8312

https://www.mightycall.com/

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