Voiptime vs eVoice Comparison

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Voiptime

Call Center Software

4.8 81 user ratings

Visit Website

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

eVoice

Call Center Software

3.4 11 user ratings

Visit Website

Overview

Description

Voiptime is a cold calling software that is based not the cloud and drives the outbound sales of businesses. It automates the calling process with intuitive features such as preview dialer, power dialer, and predictive dialer systems. The tool packs all the capabilities of a phone dialing software into a neat package that can boost the ROI of businesses. All the three auto dialers are backed by a unique dialing logic. It even makes use of Webhooks and an API to pave way for two-way integration. Voiptime even includes local DID phone numbers for the US and up to a hundred other countries. With the help of a real-time dashboard, managers can bring themselves to speed with recent agent activities and the progress of various call campaigns that agents are working on. And a built-in CRM system sports complete client cards and information. Features include personalized conversations, downtime minimisation and maximum connect rate. Read more

eVoice is a telecommunication service that provides toll-free local numbers, text and video calling facilities to its users. This business phone system allows organisations of all kinds to forward and route calls to the desired person or department as per convenience. It comes packed with excellent features catering to smooth business management. Thus allowing subscribers to get access to their voicemails virtually across all devices, besides helping agents stay present for each call and never miss important inquiries. Moreover, the text transcription facility provided by the same minimises disturbances during important work meetings and calls. An auto-assistant comes connected with each number that helps receive all calls professionally, imparting relevant information. Ultimately, with a plethora of advanced features like voicemail, mobile app, phone system settings and inbound call management facilities, eVoice turns out to be a dependable service for businesses of all types. Read more

Pricing Options

Free Trial Not Available
Voiptime Offers Custom plan.

Free Trial Available
Starts at $6.25.

SW Score & Breakdown

88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

69%
Momentum

62%
Popularity

77%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

90%
Reviews

87%
Momentum

63%
Popularity

84%

Features

Total Features	10 Features	7 Features
Common Features for All	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. Concurrency Support Allows you to manage multiple calls concurrently IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Progressive Dialer Auto dials and connects agents to calls answered by live persons Queue Management (Calls) Allows you to control call queues and distributes call equally + 7 More - Show Less	Auto Call Recording Automatically records all the ongoing calls. Call Monitoring Allows you listen to all inbound and outbound calls. Concurrency Support Allows you to manage multiple calls concurrently IVR Support Interactive voice recognition routes the caller to the right agent Inbound Call Center Allows you to receive an incoming call from customers Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online Outbound Call Center Allows your agent to make outgoing calls Predictive Dialer Automatically dials to list of phone numbers Progressive Dialer Auto dials and connects agents to calls answered by live persons Queue Management (Calls) Allows you to control call queues and distributes call equally + 4 More - Show Less

Technical Details

Organization Types Supported	Individuals Large Enterprises Medium Business Small Business	Individuals Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.8/5 81 user ratings	3.4/5 11 user ratings
Ratings Distribution	Excellent 79.1% Very Good 20.9% Average 0% Poor 0% Terrible 0%	Excellent 52.5% Very Good 7.5% Average 5% Poor 0% Terrible 35%
	Read All User Reviews	Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options	Free Trial Not Available Voiptime Offers Custom plan.	Free Trial Available Starts at $6.25.
Pricing Plans Monthly Plans Annual Plans	Professional Custom Enterprise Custom	eVoice Lite $6.25 $7.50 per user / month eVoice Unlimited $16.25 $19.50 per user / month eVoice Unlimited Plus $15.83 $19.00 per user / month eVoice Unlimited Pro $15.00 $18.00 per user / month Live Receptionist Standard $129.95 $129.95 per month Live Receptionist Plus $179.95 $179.95 per month Live Receptionist Pro $399.95 $399.95 per month
	View Detailed Pricing	View Detailed Pricing

Alternatives

	HoduCC 4.8 Based on 20 Ratings Voiptime Vs HoduCC CallCenterHosting Predictive Dialer Dialer360 4.7 Based on 19 Ratings Voiptime Vs Dialer360 Call Center Studio 4.7 Based on 63 Ratings Voiptime Vs Call Center Studio CallTools 4.9 Based on 405 Ratings Voiptime Vs CallTools	Grasshopper 4.3 Based on 672 Ratings eVoice Vs Grasshopper RingCentral Contact Center 4.1 Based on 281 Ratings CloudTalk 4.5 Based on 1332 Ratings eVoice Vs CloudTalk MyOperator 4.4 Based on 147 Ratings CallHippo 4.3 Based on 617 Ratings eVoice Vs CallHippo
	View All Voiptime Alternatives	View All eVoice Alternatives