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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Start Free Trial
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Description | Userlike is a cloud-based real-time chat software for existing websites that enables real-time communication between Internal team members, customers, and employees. This software integrates website chat with mobile messaging and gives a better method of customer communication. Businesses can chat with their customers, agents, employees through their website by connecting their chat box and automating parts of their customer's interactions. Userlike software promises to keep its customer's information secure by its unique data privacy options. It comprises advanced features including custom chat behavior, chats box, Team Management features, inbuilt chat panel, feedback, and custom design templates. Moreover, user like also offers analytics and report functionalities that let users keep track of KPIs. It allows businesses to access the platform from different mobile devices like smartphones and tablets. Moreover, through slack or email, the in-built support chatbot notifies the support team, asks initial questions to website crawlers, and quickly collects the questions. Businesses can upheave their conversion rates and create loyal bonds with customers through awesome online customer service with a free, open-source, and subscription-based pricing strategy. Read more | Customarily is a customer lifecycle software explicitly built to help client-facing businesses to manage their relationship with customers. This tool offers support, collects feedback, and automates processes, such as requesting routing and email marketing. Customarily is a very useful tool that assists businesses to increase sales, revenue, and customer relationships through live chat software that provides the support of video calls, knowledge base, typing reviews, and surveys. Customarily software manages the businesses and the entire customer lifecycle by creating and prospering relationships with customers. This all-in-one software offers models for customer intelligence marketing survey and CRM; all these models are completely incorporated to offer streamlined Customer Management workflows. Customerly will prove to be an effective tool for businesses as it helps them segment customers within customerly tools to send automated surveys or messages or deliver targeted marketing campaigns. Moreover, the customary offers tools to design newsletters and build email templates and campaigns that can be analyzed regarding click and open rates. Customarily offers top-class support for businesses offering basic, pro, and enterprise pricing strategies for solopreneurs and enterprises. Read more |
Pricing Options |
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SW Score & Breakdown |
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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SaaSworthy Awards | # 19 Highly Rated # 11 Fastest Growing | # 20 Most Popular |
Total Features |
7 Features
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8 Features
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Common Features for All |
Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Agent Scheduling
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Transfers
Video Chat
Visitor Targeting
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Review Summary |
User reviews for the customer service and support software are largely positive, praising its user-friendly interface, ease of use, and helpful features like chatbots, live chat, and integrations with other platforms. The software is also lauded for its quick and responsive customer support. However, some reviewers have expressed concerns about its pricing, reporting that it can be expensive for small businesses. Additionally, a few users have mentioned occasional technical issues and glitches. |
Not Available
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Free Free Team $90.00 $100.00 per month Corporate $290.00 $320.00 per month Business $720.00 $800.00 per month Flex Custom |
Basic Free Startup $24.00 $29.00 per month Pro $79.00 $87.00 per month Enterprise $129.00 $159.00 per month |
View Detailed Pricing
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View Detailed Pricing
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LiveAgent
4.7 Based on 2506 Ratings |
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Screenshots |
+ 5 More
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Videos |
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Company Details | Located in: Cologne, Germany | Located in: Dublin, Ireland Founded in: 2017 |
Contact Details |
Not available https://www.userlike.com/ |
Not available https://www.customerly.io/ |
Social Media Handles |
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