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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | Hiver is an email collaboration that lets them manage their shared inboxes using their Gmail accounts. If they use shared inboxes within their company such as support, help desk, or sales teams then they can access, delegate, and track emails sent and received from these accounts from within Gmail. Hiver keeps the same structure as your previous team inboxes but lets them manage them from one place, which helps improve efficiency and boost collaboration, both within teams and across your company as a whole. Hiver also allows you to assign owners to email, as well as add and track the status of each email. It provides a general overview of your team’s workflow and activities and lets you track which team member is working on which emails. Hiver’s insights into performance allow them to find areas in which they can improve. Read more | Twist is a collaboration tool for organized team communication. Upon login, the user is prompted to create meaningful channels such as marketing, HR, Design or any other custom channel. Each of the channels enables targeted collaboration with the team members. After the channels have been created, the user is prompted to explore threads. The threads are organized by topic and users can add a comment to give feedback or discuss an idea. The dashboard shows 4-panel screens, including threads, messages, team, and search. Users also have access to an inbox, all their channels on the threads page. It is also possible to import and archive channels while utilizing the team page to add groups and team members. It is possible to view the timezone, email, groups, and channels pertaining to each team member. Twist includes several integrations with relevant tools such as appear.in, Github, Gitlab, Zapier and more. Read more |
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| SW Score & Breakdown |
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
7 Features
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3 Features
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| Common Features for All |
Audio Video Conferencing
Chat (Messaging)
Contact Management
Content Management
Cooperative Writing
Discussion Boards
Project Management
Synchronous Editing
Task Management
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Audio Video Conferencing
Chat (Messaging)
Contact Management
Content Management
Cooperative Writing
Discussion Boards
Project Management
Synchronous Editing
Task Management
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| Review Summary |
Reviewers commend Hiver for its user-friendly interface, seamless integration with Gmail, and robust collaboration features. They appreciate the ability to assign emails, track their progress, and collaborate with teammates efficiently. Hiver's automation capabilities, such as automated follow-ups and canned responses, are also highly praised for streamlining workflows and saving time. Additionally, reviewers highlight the excellent customer support provided by Hiver, with prompt and helpful responses to queries. While some users mention occasional bugs and glitches, they generally agree that Hiver is a reliable and valuable tool for managing and collaborating on emails. |
Not Available
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Lite Others Pro Others Enterprise Others |
Free Free Unlimited $5.00 $5.00 per user / month Education and Non-Profit Organization Custom |
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View Detailed Pricing
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View Detailed Pricing
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Teamwork Desk
4.4 Based on 347 Ratings 
eStreamDesk
4.1 Based on 8 Ratings 
HelpDesk
4.5 Based on 64 Ratings |
Teamwork Chat
4.5 Based on 20 Ratings |
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| Screenshots | Not Available |
+ 11 More
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| Videos |
+ 1 More
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| Company Details | Located in: San Jose, California Founded in: 2011 | Located in: Santiago, Chile |
| Contact Details |
Not available https://hiverhq.com/ |
Not available https://twist.com/home |
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