ArrowChat |
| Description | Twilio Flex is a programable communication platform designed for effective businesses, helping brands connect with their customers over text messages, voice/video call and email. To set up a communication network, the software either uses the Internet of Things, Elastic SIP Trunking, Phone Numbers or Short Codes. It accelerates the communication process by providing the widest breadth of communication mechanism. This way, Twilio Flex also saves 34% of the users’ operational expenses. The platform deploys a 100% cloud contact centre within days at which companies can adapt, inspect and adjust any part of the contact centre. Organisations can also provide relevant and contextual information to their agents for highly personalised interactions. With Twilio Flex, developers can respond to rapidly changing market conditions by making alterations in their applications. It also allows them to get feedback from individual customers and deliver the right outcome. The software helps to generate new business insights that further enhance operational strategies. Read more | Welcome to Textgrid the ultimate SMS and voice messaging platform with robust APIs for developers who need the best experience. Textgrid offers a smarter, more efficient way to switch from Twilio to TextGrid with just a single line of code. They understand the complexities of switching from one service to another, and their team of technology professionals have built a battle-tested solution designed to make the transition from Twilio to TextGrid a breeze. With this rock solid platform, they can switch their base URL from api.twilio.com to api.textgrid.com without worrying about touching their code or becoming overwhelmed with the technicalities of the transition. They don't have to worry about any of their team's code being affected either. By switching to TextGrid, they can be sure that they are building on the highest quality platform while receiving the best customer support. They are committed to providing the most up to date technology, as well as the guidance and expertise of this engineers, so they can be sure that they are always working with the best of the best. Start their switch to the best SMS and voice messaging platform today and experience the ease and convenience of TextGrid. Join thousands of developers who have experienced the power of this battle-tested transition process, and rest easy knowing they are putting their application into the hands of the experts. Read more | Cometchat is a chat API and in-app messaging tool for mobile and web apps. It allows the addition of a multimedia text chat to web or mobile apps. Cometchat helps to organize users’ chats into group or private chat where they can collaborate, share media and a lot more while maintaining their privacy. It comes with in-built monetization, 92 different platforms. Cometchat also has a Real-Time Language Translation that accurately translates live chat, so there is no issue of language barrier when users are chatting with others from other parts of the globe. Vibrant stickers and emojis are also available to make chatting even more fun and style filled. Cometchat also has features like broadast messaging, voice notes, video and voice call, guest login support, a fully customizable outlook and other essential features of a chat platform. Cometchat can be used in various cases including banking, gaming, social media, e-learning and more. Read more |
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Developer-Friendly API, Flexible and Customizable Platform, Comprehensive Communication Solutions, Real-time Communication Capabilities Inconsistent Customer Support, Account Suspension Issues, Confusing User Interface, Occasional Service Outages |
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Excellent Customer Support, Easy to Use Interface, Extensive Feature Set, Wide Range of Integrations Inadequate Plugin Functionality, Bugs and Technical Issues, Slow Support Response Times, Limited SDK Functionality |
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Twilio Flex is generally well-received by users, garnering praise for its ease of use, customization options, and robust functionality. Many reviewers highlight its intuitive drag-and-drop interface, which simplifies the creation of customized workflows and applications. Additionally, users appreciate the flexibility of the platform, allowing them to tailor the system to their specific business needs. Furthermore, Twilio Flex is lauded for its comprehensive features, including omnichannel communication, AI-powered insights, and real-time analytics, which empower businesses to enhance customer engagement and optimize operations. |
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Users laud CometChat's ease of use, praising its simple setup process, user-friendly interface, and straightforward documentation. They appreciate the platform's customizability and flexibility, highlighting the ability to tailor it to specific requirements and seamlessly integrate it with existing systems. Many reviewers commend CometChat's robust feature set, citing its comprehensive messaging capabilities, group chat functionality, and file-sharing options as key strengths. Additionally, users express satisfaction with CometChat's customer support, describing it as responsive, knowledgeable, and proactive in addressing queries and resolving issues. |
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AI-Generated from the text of User Reviews
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Active User Hour Plan $1.00 $1.00 per user Named User Plan $150.00 $150.00 per user / month |
TextGrid Others |
Developer Free Essentials $87.00 $109.00 per month Pro $423.00 $529.00 per month Custom Custom |
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4.1 Based on 35 Ratings 
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4.5 Based on 380 Ratings
CloudContactAI
4.9 Based on 10 Ratings |
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| Company Details | Located in: California, United States | Located in: Miami, Florida | Located in: Denver, Colorado Founded in: 2009 |
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Not available https://www.twilio.com/flex |
+1 786-522-1559 https://textgrid.com/ |
Not available https://www.cometchat.com/ |
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