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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TeamViewer logo
Remote Access Software

4.6 4,218 user ratings

View Details

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

VNC Connect logo
Remote Access Software

1.7 18 user ratings

View Details

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AnyDesk logo
Remote Access Software

3.9 2,065 user ratings

View Details

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

LogMeIn Pro logo
Remote Access Software

3.4 138 user ratings

View Details

Overview

Description TeamViewer solutions are now smarter with AI, offering fast and reliable support to track issues, identify trends, and resolve problems before they impact users. With AI-powered features, users can proactively address issues, ensuring seamless IT support on a secure-by-design platform. Troubleshoot customer machinery remotely in seconds using Smart Service, or rely on TeamViewer’s secure remote connectivity to solve problems quickly and efficiently. As the world’s largest and fastest remote connection network, TeamViewer provides everything required to manage computers, servers, and devices from anywhere. It’s the ultimate enterprise remote support tool, offering industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfers. Whether for IT professionals or businesses, TeamViewer ensures unmatched reliability and security in remote support, making it the only tool to stay connected and in control. Read more RealVNC Connect introduces powerful new features for secure and efficient remote access. With Code Connect, share a self-expiring, 2-minute session code to securely collaborate with external specialists without risking persistent access. The unified desktop app combines RealVNC Viewer and Server, offering a streamlined experience. The redesigned toolbar is customizable, while the new File Transfer tool features a dual-pane design for effortless two-way file sharing. In-session chat allows real-time communication, ideal for collaboration or support. Other standout features include automatic session recordings for audits or training, multi-monitor support to manage remote screens efficiently, and multi-level device lists for better organization by department, location, or team. Whether troubleshooting, collaborating, or managing devices, RealVNC Connect simplifies remote support with enhanced security, usability, and flexibility. Perfect for startups, IT teams, or consultants, it’s never been easier to securely connect and collaborate.. Read more Anydesk is a secure and intuitive software that helps connect a computer from anywhere and anytime. It ensures reliable remote desktop connections so that users can work seamlessly without wasting any time. It allows users to provide amazing customer service and fast solutions from any location. AnyDesk can be run on platforms like Windows, MacOs, Linux, FreeBSD, iOS or Android with no extra charges. Users can enjoy the best experience with 60 fps on local networks and most internet connections. It’s the perfect app for software vendors or app developers who can offer remote support and monitoring to solve customer issues from a central office. Users can easily connect from everywhere on any device using unattended access. About performance, DeskRT is a smart codec that forms the very foundation of the software. It compresses and transfers image data between computers smoothly. The Banking standard TLS 1.2 technology protects the computer from any unauthorized access. Read more LogMeIn Pro is a comprehensive and secure remote access tool that helps businesses streamline remote work, learning and customer engagement rates in real-time. The tool simplifies the overall monitoring process by allowing files to be stored, shared and quickly accessed across all devices. It can also keep track of the most used applications, websites and clouds. Moreover, the remote control feature present within the same, enables admins to obtain access to multiple desktop computers quickly and lets them view, access and work on the particulars at the same time. It supports unlimited user access, giving ample scope for instant collaboration and teamwork. LogMeIn Pro grants complimentary access to LastPass, providing a secure password vault for its users. With a vast 1TB file storage, it can store bulky files while making them easily shareable. Also, users can print documents from a remote device with the remote printing feature. Finally, to protect devices from cyber threats, viruses and sophisticated online malware, LogMeIn antivirus powered by Bitdefender, takes care of the overall network security. Read more
Pricing Options
  • Free Trial Available
  • Starts at $24.9. Offers Custom plan.
  • Free Trial Available
  • Starts at $8.25. Offers Custom plan.
  • Free Trial Available
  • Starts at $22.9. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $29.17.
SW Score & Breakdown

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    77%
  • Momentum
    60%
  • Popularity
    63%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    66%
  • Momentum
    70%
  • Popularity
    69%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    76%
  • Momentum
    64%
  • Popularity
    65%

89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    70%
  • Momentum
    64%
  • Popularity
    64%
SaaSworthy Awards # 2 Most Worthy # 1 Fastest Growing # 3 Most Worthy # 3 Most Popular
Not Available
Not Available

Features

Total Features
9 Features
9 Features
9 Features
9 Features
Common Features for All
    Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
    Feedback Collection Helps in collecting feedback from users to assess the support
    File Transfer Allows sending and receiving files
    Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
    Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Session Recording Enables one to record remote access, support sessions, and meetings
  • + 4 More - Show Less
    • Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
  • + 4 More - Show Less
    • Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
  • + 4 More - Show Less
    • Access Control Defines application access to various users. Includes role-based system that controls options to be displayed to different users based on their role
      Feedback Collection Helps in collecting feedback from users to assess the support
      File Transfer Allows sending and receiving files
      Live Chat Allows you to instantly communicate with your customers and/or exchange chat messages online
      Remote Control Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Session Recording Enables one to record remote access, support sessions, and meetings
  • + 4 More - Show Less
  • Unique Features
      Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
      Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
      Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions
      Diagnostic Tools Helps to conduct performance testing and network configuration to identify issues on a computer.
      Session Transfer Facilitates sending and receiving both attended as well as unattended support sessions

    Technical Details

    Organization Types Supported
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Individuals
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.6/5 4,218 user ratings
    1.7/5 18 user ratings
    3.9/5 2,065 user ratings
    3.4/5 138 user ratings
    Rating Distribution
    • Excellent

      78.3%
    • Very Good

      15.1%
    • Average

      1.7%
    • Poor

      0.9%
    • Terrible

      4.1%
    • Excellent

      11.1%
    • Very Good

      5.6%
    • Average

      0%
    • Poor

      5.6%
    • Terrible

      77.8%
    • Excellent

      58.2%
    • Very Good

      15.3%
    • Average

      3.8%
    • Poor

      2.6%
    • Terrible

      20.1%
    • Excellent

      51.4%
    • Very Good

      5.8%
    • Average

      6.5%
    • Poor

      3.6%
    • Terrible

      32.6%
    User Sentiments

      Ease of Use, Fast and Reliable Connection, Excellent Customer Service, Free for Personal Use

      Complex New User Interface, Falsely Flagged as Commercial Use, Occasional Connection Issues, Slow File Transfer Speeds

      Ease of Use, Cross-Platform Compatibility, Stable Connection, Secure Remote Access

      Mobile App Limitations, File Transfer Issues, Occasional Connection Issues, Limited Free Tier Support

      Ease of Use, Fast and Reliable Connections, Cross-Platform Compatibility, Unattended Access

      Security Concerns, Mobile App Functionality, Customer Support Responsiveness, Occasional Connectivity Issues

      Remote Access Functionality, Ease of Use, Reliable Connection, Multi-Device Compatibility

      High Pricing, Occasional Connection Issues, Mobile App Limitations, Lack of Granular Monitor Control

    Review Summary

    TeamViewer is generally well-received by users for its remote access and support capabilities, receiving positive feedback for its ease of use, cross-platform compatibility, and reliable performance. The software is lauded for its user-friendly interface, making it accessible to users of varying technical expertise. Additionally, users appreciate the range of features offered, including screen sharing, file transfer, and remote control, which enhance collaboration and troubleshooting processes. However, some users have reported occasional connectivity issues and concerns regarding the cost of certain features. Overall, TeamViewer is considered a dependable and effective solution for remote access and support, with a user-friendly interface and a comprehensive set of features.

    Users find the software easy to use and reliable, with fast connection speeds and a stable connection. The remote desktop feature is particularly praised for its low latency and high-quality graphics. However, some users have reported issues with the software's user interface, finding it cluttered and unintuitive. Additionally, a few users have experienced occasional connection drops and technical glitches. Overall, users generally have a positive experience with the software, highlighting its ease of use, reliability, and strong remote desktop capabilities.

    Users widely praise AnyDesk for its exceptional remote desktop capabilities, highlighting its seamless performance, minimal latency, and user-friendly interface. They appreciate its cross-platform compatibility, allowing effortless connections between various devices. The software's security features, such as end-to-end encryption and two-factor authentication, instill confidence in users. Additionally, AnyDesk's customer support receives positive feedback for its responsiveness and helpfulness. However, some users mention occasional connection issues and suggest improvements in mobile app functionality. Overall, AnyDesk is highly regarded for its reliable remote access solutions, earning it a strong reputation among users.

    LogMeIn Central Pro, a remote desktop software, receives positive feedback for its user-friendly interface, ease of setup, and reliable performance. Users appreciate its ability to access and control computers remotely, with features like screen sharing, file transfer, and remote printing. The software is considered a valuable tool for IT professionals, small businesses, and remote workers. However, some users have reported occasional connectivity issues or minor glitches, suggesting room for improvement in stability and troubleshooting support.

    Pros & Cons
    • User-friendly interface and intuitive design
    • Reliable performance and stable connections
    • Cross-platform compatibility for seamless connectivity
    • Occasional connectivity issues
    • Need for improved customer support responsiveness
    • Fast connection speeds and low latency
    • High-quality graphics and smooth remote desktop experience
    • Covers every remote access use case with a single subscription
    • Cluttered and unintuitive user interface
    • Occasional connection drops and technical glitches
    • Exceptional remote desktop capabilities with minimal latency
    • Cross-platform compatibility for effortless connections
    • Strong security features with end-to-end encryption and two-factor authentication
    • Occasional connection issues
    • Room for improvement in mobile app functionality
    • User-friendly interface and ease of setup
    • Reliable performance for remote access and control
    • Unlimited user access for instant collaboration
    • Occasional connectivity issues or minor glitches
    • Limited troubleshooting support
      Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $24.9. Offers Custom plan.
    • Free Trial Available
    • Starts at $8.25. Offers Custom plan.
    • Free Trial Available
    • Starts at $22.9. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $29.17.
    Pricing Plans
    Monthly Plans Annual Plans

    TeamViewer Remote Access $24.90 $24.90 per month

    TeamViewer Business (For Single Users) $50.90 $50.90 per month

    TeamViewer Premium $112.90 $112.90 per month

    TeamViewer Corporate $229.90 $229.90 per month

    TeamViewer Tensor Custom

    Essentials $8.25 $8.25 per month

    Plus $16.50 $16.50 per month

    Premium $29.75 $29.75 per month

    Enterprise Custom

    Free Free

    Solo $22.90 $22.90 per month

    Standard $35.90 $35.90 per month

    Advanced $79.90 $79.90 per month

    Ultimate Custom

    Individuals $29.17 $29.17 per month

    Power Users $70.00 $70.00 per month

    Small Businesses $128.34 $128.34 per month

     
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    Screenshots & Videos

    Screenshots Remote Access
    + 1 More
    Not Available AnyDesk screenshot
    + 4 More
    Remote Control
    Videos Video Thumbnail
    + 2 More
    Video Thumbnail
    + 3 More
    Video Thumbnail
    + 2 More
    Video Thumbnail
    + 1 More

    Vendor information

    Company Details Located in: Göppingen, Germany Founded in: 2005 Located in: Cambridge, United Kingdom - CB4 0DS Founded in: 2002 Located in: Stuttgart, Germany Founded in: 2014 Located in: Boston, Massachusetts
    Contact Details

    +49 7161 305898581

    https://www.teamviewer.com/en/products/teamviewer/

    0808 281 2668

    https://www.realvnc.com/en/connect/

    +49 711 184270 00

    https://anydesk.com/

    Not available

    https://www.logmein.com/pro

    Social Media Handles

    FAQs

    What are the key differences between TeamViewer, VNC Connect, AnyDesk, and LogMeIn Pro?

    TeamViewer offers industrial-grade remote control, while VNC Connect focuses on simplicity and security. AnyDesk prioritizes speed and affordability, and LogMeIn Pro emphasizes day-to-day work management.

    Which product offers the most comprehensive remote access features?

    TeamViewer provides a wide range of features, including remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfer.

    What are the alternatives to TeamViewer?

    Splashtop Business Access, Splashtop Remote Support, VNC Connect, AnyDesk, and LogMeIn Rescue are some of the alternatives to TeamViewer.

    Which product is best suited for large-scale remote access deployments?

    TeamViewer is designed for enterprise-level remote support and can handle large-scale deployments with its robust infrastructure and scalability.

    How does the user interface of these products compare?

    TeamViewer and AnyDesk are known for their user-friendly interfaces, while VNC Connect and LogMeIn Pro offer more customizable options for advanced users.

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