Browse Software
List Your Product
Loading...
PagerDuty logo

PagerDuty

  Add to Compare

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Squadcast logo
Visit Website

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

DiliGenie logo
Visit Website

Overview

Description Squadcast is a platform to manage incidents. All-in-one solution for centralized alerts, notification rules, escalations, schedules, runbooks, and more. Collaborate with your team on the same workspace to solve issues. The software integrates with the Email, Datadog, Slack, Papertrail, New Relic, and more. Read more Introducing DiliGenie the ultimate solution for automating their IT processes. With this IT Service Management (ITSM) solution, they can streamline their incident, service request, change, and problem management without breaking a sweat. Gone are the days of manual and tedious IT processes. DiliGenie offers an integrated incident management tool that allows for quicker resolutions, minimizing any disruptions to their services. Say goodbye to frustrated users and hello to complete satisfaction with this ITIL aligned service request feature. No more back-and-forth emails or phone calls to get a simple service request fulfilled. DiliGenie has got they covered. But it doesn't stop there. This ITSM solution also helps businesses manage changes to critical systems with ease. With DiliGenie, they can now make changes without worrying about service disruptions. This Root Cause Analysis feature ensures that any problems that arise are swiftly identified and resolved, ensuring smooth operations for their business. And that's not all DiliGenie also offers project management capabilities. They can now easily manage projects, associated tasks, resources, and timelines all in one place. No more juggling multiple tools and spreadsheets. DiliGenie has everything they need to stay organized and on top of their projects. But what sets DiliGenie apart from other ITSM solutions is this consolidated knowledge base feature. Say goodbye to scattered and unorganized information. With DiliGenie, they can easily access a centralized knowledge base for all their IT processes, making their job easier and more efficient. DiliGenie is the go-to ITSM solution for professionals with a third party perspective. Its informative, organized, and authoritative tone makes it the perfect tool for any business looking to optimize their IT processes. Don't wait any longer try DiliGenie today and experience the power of automation for yourself. Read more
Pricing Options
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever plan.
  • Free Trial Not Available
  • DiliGenie Offers Custom plan.
SW Score & Breakdown

85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    75%
  • Momentum
    62%
  • Popularity
    82%

70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    79%
  • Reviews
    60%
  • Momentum
    60%
  • Popularity
    60%

Features

Total Features
7 Features
5 Features
Common Features for All
    Audit Trail A record of changes made in chronological order of a user or activity
    CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.
    Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption
    Incident Prioritization Sets priority levels by considering the severity and impact of incidents
    Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
    Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps
    Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
    Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
  • + 4 More - Show Less
    • Audit Trail A record of changes made in chronological order of a user or activity
      CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen.
      Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption
      Incident Prioritization Sets priority levels by considering the severity and impact of incidents
      Incident Reporting Helps in recording details of any unusual event that might occur at a project or job
      Root-cause Diagnosis Conducts a Root-cause analysis to counter the gaps
      Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting.
      Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved
  • + 2 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    Modes of Support
    • Business Hours
    • Online
    • Business Hours
    • Online
    API Support
    • Available
    • NA

    Reviews & Ratings

    User Rating
    4.6/5 5 user ratings
    Not Available
    Ratings Distribution
    • Excellent

      66%
    • Very Good

      29.3%
    • Average

      3.3%
    • Poor

      1%
    • Terrible

      0.3%
    Not Available
    Review Summary

    Overall, users praise Squadcast's ease of use and excellent customer support. Reviewers commend its intuitive interface, making it accessible to users of all levels. They appreciate the software's helpful features, such as recording, editing, and publishing capabilities. Users highlight the reliability and stability of Squadcast, ensuring smooth remote recording sessions. Additionally, reviewers commend the responsive and knowledgeable customer support team who promptly address any issues or queries.

    Not Available
      Read All User Reviews Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $9.0. Offers Free-forever plan.
    • Free Trial Not Available
    • DiliGenie Offers Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Essential Free

    Pro $9.00 $12.00 per user / month

    Enterprise $19.00 $25.00 per user / month

    DiliGenie Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Screenshots & Videos

    Videos Video Thumbnail
    + 1 More
    Not Available

    Vendor information

    Company Details Located in: New York, New York Founded in: 2017 Located in: Princeton, New Jersey
    Contact Details

    Not available

    https://www.squadcast.com/

    Not available

    https://diligentglobal.com/diligenie/

    Social Media Handles

    Not available

    We understand SaaS better

    SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

    icon

    Buyers

    Looking for the right SaaS

    We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

    icon

    Makers

    Want more customers?

    Our experts will research about your product and list it on SaaSworthy for FREE.

    Get Listed