96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Sponsored
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Crowdfire
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Sponsored
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more Sprout Social
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Description | Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more | Planable is an end-to-end workflow tool for enterprises and agencies to help them make the content collaboration process fast and easy. The tool reduces the effort and time that people take to fill the spreadsheets and perform tedious and repetitive tasks. Planable offers easy approvals and real-time updates that save a lot of time. It helps to get the approval of stakeholders faster for social media posts. It also streamlines the process of reviewing the posts by the stakeholders and saves the efforts of explaining how the asset will look. Users can organise and plan their content for future posts with the help of an in-built calendar. It allows users to set up an easy collaboration channel that helps them to give and get feedback in a more intuitive way. Planable also provides separate workspaces for each brand or client to keep everything organised and under control for everybody. Read more | Crowdfire is a social networking platform for small businesses and e-commerce entrepreneurs. It Helps users especially to create their fan base on Facebook, Instagram, Twitter, Pinterest and LinkedIn. It focuses on mobile users and apps for Android and iOS, with more than 3/4 users registered via mobile devices. Consequently, many agencies and businesses prefer to use the web application platform. Crowdfire follows the philosophy of Clean-Engage- Grow a renewed and positive growth strategy for social networks. Its "clean" features avoid unnecessary and unwanted accounts that do not add real value to organizational or individual flows or contribute to the achievement of strategic goals. "Engage" allow your targeted audience reach out to you and while "growth" reaches the right people and let you grow exponentially. The product has many features that Twitter and Instagram do not provide, including data on unemployed and inactive followers. Analyze Twitter's analysis to help organizations/individuals make better-informed and smarter decisions. With DM's marketing capabilities, users can reach a wider audience and sell via DM. Users can also track their competitors' subscribers and attract potential customers to their product. You can search for possible tweets by keyword and position, which is ideal for local businesses. Read more | Sprout Social is an all-in-one social media management platform that enables businesses to unlock the full potential of social media. The software not just helps in marketing strategy but also in various area of the business. It streamlines and scales social engagement to increase visibility, improve responsiveness and boost efficiency. Sprout Social also simplifies and strengthens social media publishing by scheduling content and posts it at the right time to gain more engagement. A notable feature of Sprout Social includes strategic decision-making, which uses social media analytics that saves time and speeds up the data collection process. It also analyses audience responses and generates strategies accordingly. Sprout Social helps the user to spend less time on manual tasks and more on connecting with their audiences. There are agents available on this platform that offer tailor-made solutions to scale business. The software is appropriate for enterprises, agencies, advocacy, small businesses and customer care agencies. Read more |
Pricing Options |
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SW Score & Breakdown |
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
SaaSworthy Awards | # 12 Highly Rated # 9 Most Popular | # 16 Highly Rated # 7 Fastest Growing | # 10 Highly Rated # 3 Most Popular | # 7 Highly Rated # 14 Most Popular |
Total Features |
9 Features
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9 Features
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9 Features
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9 Features
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Common Features for All |
Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Analytics (Social Media)
Auto Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Posts Scheduling
Social Media Monitoring
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Rating Distribution |
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User Sentiments |
Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting |
User-Friendly Interface, Efficient Approval Process, Seamless Cross-Platform Posting, Robust Collaboration Features Limited Instagram Functionality, Occasional Posting Errors, Lack of Analytics & Reporting, Confusing Pricing Structure |
Ease of Use, Extensive Integrations, Effective Social Media Scheduling, Comprehensive Analytics Limited Functionality in Free Version, Occasional Technical Issues , Inaccurate Content Suggestions, Follower Quality Concerns |
Robust Reporting, Ease of Scheduling, User Friendly Interface, Extensive Integrations Inconsistent Instagram Integration, Limited LinkedIn Functionality, Occasional Post Failures, High Cost Per Additional User |
Review Summary |
Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas. |
Review analysis reveals that Planable is a user-friendly social media management tool appreciated for its intuitive interface, collaboration features, and content calendar. It streamlines content planning and publishing, enabling teams to efficiently manage multiple social media accounts. Users praise its ease of use, visual appeal, and time-saving capabilities. However, some reviewers mention occasional glitches and limited analytics options, highlighting the need for further improvements. Overall, Planable is a reliable tool that helps teams create, schedule, and monitor social media content effectively. |
Overall, users appreciate Crowdfire's user-friendly interface, ease of use, and time-saving features. It is lauded for its effective social media scheduling and posting capabilities, content curation tools, and analytics and reporting functions. Users find it helpful for managing multiple social media accounts and automating tasks, enabling them to save time and effort. However, some users have reported occasional technical glitches and limitations in content scheduling options. Additionally, a few users have expressed concerns about the accuracy of the suggested content and analytics data. |
Reviews of Sprout Social highlight its user-friendly interface, robust scheduling tools, and comprehensive analytics as key strengths. Users appreciate the platform's intuitive design, which makes it easy to navigate and manage social media accounts. The scheduling features are praised for their flexibility and the ability to plan and publish content in advance. Additionally, the detailed analytics and reporting capabilities provide valuable insights into social media performance. However, some users mention occasional glitches and limitations in customization as areas for improvement. Overall, Sprout Social receives positive feedback for its user-friendly interface, scheduling tools, and analytics, making it a popular choice for businesses seeking a comprehensive social media management solution. |
Read All User Reviews | Read All User Reviews | Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Advanced (Self-service only) $299.00 $299.00 per user / month Enterprise Custom |
Free Free Basic $11.00 $13.00 per user / month Premium $22.00 $26.00 per user / month Enterprise Custom |
Free Free Plus $7.48 $9.99 per month Premium $37.48 $49.99 per month VIP $74.98 $99.99 per month |
Standard $249.00 $249.00 per month Professional $399.00 $399.00 per month Advanced $499.00 $499.00 per month Enterprise Custom |
View Detailed Pricing
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View Detailed Pricing
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View Detailed Pricing
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View Detailed Pricing
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Qualtrics Customer Experience
4.6 Based on 648 Ratings |
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Screenshots |
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Videos |
+ 1 More
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Company Details | Located in: New York, New York Founded in: 2009 | Located in: Middletown, Delaware Founded in: 2016 | Located in: Navi Mumbai, India Founded in: 2010 | Located in: Chicago, Illinois Founded in: 2010 |
Contact Details |
+1 917-933-7800 https://www.sprinklr.com/ |
Not available https://planable.io/ |
Not available https://www.crowdfireapp.com/ |
+1 866-878-3231 https://sproutsocial.com/ |
Social Media Handles |
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