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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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monday.com

Project Management Software

4.5 2,791 user ratings

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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Zoho Projects

Project Management Software

4.2 892 user ratings

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Overview

Description Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more With monday.com, managers can better keep their team aligned from one collaborative workspace. This flexible platform allows you to truly centralize your data, leveraging native integrations, third-party apps, and helpful widgets. With an overview of all ongoing processes, you can quickly gauge the status of essential tasks and follow up with the relevant team member efficiently. Essentially, on monday.com, executives have the flexibility to build the perfect tools for their team using intuitive drag-and-drop technology. Simply select one of over 200 templates, and customize it using the 20 editable columns to support any of your workflows. Then if your team grows, your workflows can easily scale with you, empowering your team to new heights with complete visibility. Read more Helps in planning projects, assigning tasks, keeping track on the work progress, managing documents, communicating seamlessly with the team to get the work done on time. Navigates the workflow through mapping out Gantt Charts and time management sheets. Also useful for project budgeting and allocating it as per the resources available. Additionally, it tracks issues associated with the project and manages resolving them. Maintains a database in which, the whereabouts of the employees can be seen along with their skills and availability. You can add unlimited members to your project without spending any extra money. Moreover, a mobile application also available to manage your task on-the-go. Read more
Pricing Options
  • Free Trial Available
  • Starts at $299.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $4.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    93%
  • Momentum
    71%
  • Popularity
    92%

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    95%
  • Momentum
    72%
  • Popularity
    97%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    90%
  • Momentum
    74%
  • Popularity
    81%
SaaSworthy Awards # 12 Highly Rated # 9 Most Popular # 3 Most Worthy # 1 Most Popular # 4 Fastest Growing # 18 Most Popular

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4/5 1,320 user ratings
4.5/5 2,791 user ratings
4.2/5 892 user ratings
Rating Distribution
  • Excellent

    24.9%
  • Very Good

    54.6%
  • Average

    13.9%
  • Poor

    5%
  • Terrible

    1.5%
  • Excellent

    72.9%
  • Very Good

    15.8%
  • Average

    1.9%
  • Poor

    2%
  • Terrible

    7.3%
  • Excellent

    42.6%
  • Very Good

    44.8%
  • Average

    7.4%
  • Poor

    0.7%
  • Terrible

    4.5%
User Sentiments

    Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing

    Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting

    User-friendly Interface, Extensive Customization, Effective Team Collaboration, Robust Automations

    Mobile App Functionality, Limited Sub-Item Functionality, Inconsistent Notifications, Slow Loading Times

    User-friendly Interface, Extensive Project Management Features, Comprehensive Collaboration Features, Seamless Integrations with Other Zoho Apps

    Limited Third-Party Integrations, Occasional Performance Issues/Slow Loading Times, Limited Mobile App Functionality, Complex Customization Options

Review Summary

Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas.

Overall, users praise the user-friendly interface, customization options, and ability to manage projects and tasks efficiently. They also appreciate the integrations with other tools and the mobile app. However, some users mention occasional glitches and a learning curve for new users. While customer support is generally well-received, some users report slow response times. Nevertheless, the majority of users find the platform valuable for project management and collaboration, highlighting its flexibility, ease of use, and positive impact on their productivity.

Reviewers generally agree that Zoho Projects is a user-friendly and affordable project management tool with a wide range of features. It is praised for its intuitive interface, ease of use, and customizable features. Many users appreciate its Gantt charts, timesheets, and reporting capabilities. However, some reviewers mention occasional bugs and limitations in certain functionalities. Additionally, the mobile app is sometimes criticized for its lack of features and stability. Overall, Zoho Projects is a solid choice for teams seeking a user-friendly and feature-rich project management solution.

  Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $299.0. Offers Custom plan.
  • Free Trial Available
  • Starts at $9.0. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $4.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Advanced (Self-service only) $299.00 $299.00 per user / month

Enterprise Custom

Free Free

Basic $9.00 $12.00 per user / month

Standard $12.00 $14.00 per user / month

Pro $19.00 $24.00 per user / month

Enterprise Custom

Free Free

Premium $4.00 $5.00 per user / month

Enterprise $9.00 $10.00 per user / month

Projects Plus Custom

 
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Screenshots & Videos

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Vendor information

Company Details Located in: New York, New York Founded in: 2009 Located in: New York, NY 10003 Founded in: 2012 Located in: Pleasanton, California - 94588
Contact Details

+1 917-933-7800

https://www.sprinklr.com/

Not available

https://monday.com

+1 844-584-2497

https://www.zoho.com/projects/

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