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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sprinklr logo
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86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Metricool logo
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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Sendible logo
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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Sprinklr is a comprehensive customer experience management software, which helps enterprises advertise, market, engage, research their clients across 11 messaging channels, 23 social channels, SMS, emails and chat. Businesses get access to four different products to expand as per their needs. The integrated products include Modern Research, Modern Care, Modern Advertising and Marketing, besides Modern Engagement and Sales. 100+ brands from all around the globe depend on Sprinklr to generate epic customer experiences. The platform with its integrated Sprinklr Sandbox feature helps users by supporting their application lifecycle management and change monitoring facilities without interrupting daily customer care. An AI technology deployed by the platform is capable of making 5 billion predictions on a regular basis, enabling brands to make comparisons between their own products and the industry-leading Digital CXM benchmarks in real-time. Moreover, it is available in 38+ languages making business easy. Read more Metricool is a tool used to measure your content on social media accounts and online ad campaigns. All the statistics for your website, blogs, and ad campaigns are gathered in one place and your performance can be compared and easily analyzed against those of your competitors to provide insights on how to improve digital strategy. You can arrange, organize, and optimize your content strategy based on levels of audience response. Metricool features an automated report system that provides a professional-looking report for you, your team, or your clients. You have absolute influence over what can be included or can not be included in the reports. Metricool gives you an idea of how well your audience interacts with your website or blog in real-time, for example, you can measure the popularity or impact of your Twitter hashtags for campaigns among your audience. Metricool is optimized for great performance among multiple device platforms and is a useful tool for marketing agencies and community managers. Read more Sendible is a dedicated tool for social media managers and digital agencies to ease their social media management initiatives for their clients. Agency teams can streamline the delivery of each campaign based on the targets and manage the activities of all clients from a single centralized dashboard. Features such as the Priority Inbox consolidates messages from different clients and teams while the content recommendation engine analyzes profiles to suggest the best content. And with the help of elegant reports, users can showcase their results accordingly. Managers even receive the ability to create workflows to approve content and work more productively as a team. The tool can connect with any social accounts on any platform, such as Facebook, Twitter, LinkedIn, Instagram, YouTube and more. Users can even directly post to platforms such as WordPress, Blogger, and Tumblr while receiving access to cloud platforms such as Canva, Google Drive, and Dropbox. Read more CoSchedule is a unique tool for marketing managers and reps to organize all their marketing efforts at a centralized location, enabling them to realize higher productivity, better projects timelines, and motivate teams. It is powered by a set of agile products that enable them to take up different functions. Users can subsequently realize global visibility for all their marketing campaigns with the help of a marketing calendar. The team resource planning tool enables managers to create weekly schedules for the entire team proactively. Hence, they can keep a tab on the progress of every team member and receive quick updates when tasks are completed or milestones are reached. Moreover, the Project Dashboard also allows them to publish directly from CoSchedule. Users can then manage, publish, monitor, and analyze the performance of entire campaigns. This brings their entire promotional workflow at a single centralized location and eliminates the need to use silos. Read more
Pricing Options
  • Free Trial Available
  • Starts at $299.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $12.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $25.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $29.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    93%
  • Momentum
    71%
  • Popularity
    92%

86% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    60%
  • Reviews
    68%
  • Momentum
    71%
  • Popularity
    89%

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    82%
  • Momentum
    69%
  • Popularity
    88%

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    84%
  • Momentum
    73%
  • Popularity
    88%
SaaSworthy Awards # 12 Highly Rated # 9 Most Popular # 8 Most Searched # 11 Highly Rated # 11 Fastest Growing # 14 Fastest Growing # 10 Most Popular

Technical Details

Organization Types Supported
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Individuals
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • NA

Reviews & Ratings

User Rating
4/5 1,320 user ratings
4.2/5 38 user ratings
2.1/5 9 user ratings
4.3/5 270 user ratings
Rating Distribution
  • Excellent

    24.9%
  • Very Good

    54.6%
  • Average

    13.9%
  • Poor

    5%
  • Terrible

    1.5%
  • Excellent

    50%
  • Very Good

    39.5%
  • Average

    2.6%
  • Poor

    0%
  • Terrible

    7.9%
  • Excellent

    11.1%
  • Very Good

    22.2%
  • Average

    0%
  • Poor

    0%
  • Terrible

    66.7%
  • Excellent

    42.2%
  • Very Good

    47.4%
  • Average

    3.7%
  • Poor

    6.3%
  • Terrible

    0.4%
User Sentiments

    Comprehensive Social Media Management Capabilities, Robust Reporting and Analytics, Effective Customer Service Management, Streamlined Content Scheduling and Publishing

    Steep Learning Curve, Occasional Software Glitches and Bugs, Limited Mobile App Functionality, Inconsistent Data Accuracy in Reporting

    Not Available

    Ease of Scheduling, Extensive Integrations, Comprehensive Reporting, Excellent Customer Support

    Inconsistent Platform Connectivity, Limited Instagram Functionality, Mobile App Issues, Confusing Service Structure

    User-Friendly Interface, Efficient Content Scheduling, Seamless WordPress Integration, Effective Team Collaboration

    Occasional Software Glitches, Limited Instagram Functionality, High Pricing for Smaller Businesses, Mobile App Usability Issues

Review Summary

Sprinklr garners praise for its robust social media management capabilities, including comprehensive publishing and scheduling tools, in-depth analytics, and effective campaign management. It is lauded for its user-friendly interface, customizable dashboards, and efficient collaboration features. Additionally, Sprinklr's customer support is highly regarded for its responsiveness and expertise. However, some users have expressed concerns about the complexity of certain features and have suggested improvements in reporting capabilities and pricing transparency. Overall, reviewers acknowledge Sprinklr's strengths in social media management but suggest room for improvement in specific areas.

Not Available

Sendible's user reviews reveal both strengths and weaknesses. Praises center around its user-friendly interface, comprehensive social media management capabilities, and excellent customer support. It is also lauded for its time-saving features, such as post scheduling and content curation. However, some users express concerns about occasional bugs and glitches, a lack of advanced analytics, and limited integration options. These shortcomings may hinder the experience of users seeking in-depth data analysis or seamless integration with specific platforms.

Not Available
  Read All User Reviews Read All User Reviews Read All User Reviews Read All User Reviews

AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $299.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $12.00. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $25.0. Offers Custom plan.
  • Free Trial Not Available
  • Starts at $29.0. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Advanced (Self-service only) $299.00 $299.00 per user / month

Enterprise Custom

Free Free

Pro 5 $12.00 $18.00 per month

Pro 10 $19.00 $29.00 per month

Team 15 $35.00 $49.00 per month

Team 25 $55.00 $79.00 per month

Enterprise $119.00 $159.00 per month

Custom Custom

Creator $25.00 $29.00 per month

Traction $76.00 $89.00 per month

White-Label $204.00 $240.00 per month

Large Teams and Agencies Custom

Marketing Calendar Free

Marketing Calendar Pro $29.00 $39.00 per user / month

Marketing Suite Custom

 
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Screenshots & Videos

Screenshots Tickets by status
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Social Media Insights
+ 2 More
New message
+ 9 More
Not Available
Videos Video Thumbnail
+ 1 More
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Vendor information

Company Details Located in: New York, New York Founded in: 2009 Located in: Madrid, Spain Founded in: 2015 Located in: London, United Kingdom Founded in: 2009 Located in: Bismarck, North Dakota Founded in: 2013
Contact Details

+1 917-933-7800

https://www.sprinklr.com/

Not available

https://metricool.com/

+44 203 869 9438

https://www.sendible.com/

Not available

https://coschedule.com/

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