Splunk On-Call vs Incident.io Comparison

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Splunk On-Call

Incident Management Software

4.7 45 user ratings

View Details

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Incident.io

Incident Management Software

4.9 126 user ratings

View Details

Overview

Description

Splunk On-Call is an intuitive call scheduling and rotation management software, backed by VictorOps and automated technologies, to streamline recurring tasks. Starting from team management to taking care of administrative efficiencies the software can be used to monitor them all. An interactive scheduling facility available within the particular eliminates spreadsheets and real-time confusion about who is on call, besides allowing supervisors to set up teams, automate notifications and personalise other necessary factors on the go. Corporates can make a choice between SMS, email, push and chat-based contact methods as per convenience. While an automated escalation mechanism present within helps with customisable policies and real-time alerts. On the other hand, an easy to use interface facilitates swift take on-call shifts and suitable requests on the go. Real-time integration with external platforms like Amazon CloudWatch, Alertsite, AppDynamics, Aptelingent, Alatus, Cabot, Bugsnag, BMC TrueSight Pulse, Criconus, Coralogix and DNS Check is of great help. Read more

Incident.io is a Slack-powered incident management platform. We help high-growth companies declare, collaborate, communicate around and learn from events that disturb their normal course of business - from critical infrastructure being down, to data breaches and security incidents. Read more

Pricing Options

Free Trial Available
Starts at $5.0.

Free Trial Not Available
Starts at $16.0. Offers Custom plan.

SW Score & Breakdown

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

88%
Reviews

79%
Momentum

60%
Popularity

62%

81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

81%
Reviews

60%
Momentum

67%
Popularity

80%

Features

Total Features	7 Features	5 Features
Common Features for All	Audit Trail A record of changes made in chronological order of a user or activity CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen. Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 4 More - Show Less	Audit Trail A record of changes made in chronological order of a user or activity CAPA Corrective and Preventive Action (CAPA) helps to identify causes, solve problems and prevent not to happen. Disaster Recovery Helps to resume the IT infrastructure quickly after a disruption Enriched Notifications Stakeholders receive rich and relevant notifications gathered from multiple channels. Incident Prioritization Sets priority levels by considering the severity and impact of incidents Incident Reporting Helps in recording details of any unusual event that might occur at a project or job Real-time Dashboard Provides easy visualization of the latest data Task Management Task management is the process of managing a task through its life cycle, including planning, testing, tracking, and reporting. Ticket Management Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved + 2 More - Show Less

Technical Details

Organization Types Supported	Large Enterprises Medium Business Small Business	Large Enterprises Medium Business Small Business
Platforms Supported	SaaS/Web/Cloud Mobile - Android Mobile - iOS	SaaS/Web/Cloud Mobile - Android Mobile - iOS
Modes of Support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	NA

Reviews & Ratings

User Rating	4.7/5 45 user ratings	4.9/5 126 user ratings
Rating Distribution	Excellent 73.3% Very Good 24.4% Average 0% Poor 0% Terrible 2.2%	Excellent 91.3% Very Good 8.7% Average 0% Poor 0% Terrible 0%
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Pricing

Pricing Options	Free Trial Available Starts at $5.0.	Free Trial Not Available Starts at $16.0. Offers Custom plan.
Pricing Plans Monthly Plans Annual Plans	Starter $5.00 $10.00 per user / month Growth $23.00 $35.00 per user / month Enterprise $25.00 $45.00 per user / month	Starter $16.00 $19.00 per user / month Pro $23.00 $28.00 per user / month Enterprise Custom
	View Detailed Pricing	View Detailed Pricing

Alternatives

	PagerDuty 4.5 Based on 2074 Ratings Splunk On-Call Vs PagerDuty VictorOps 4.7 Based on 117 Ratings Splunk On-Call Vs VictorOps Opsgenie 4.6 Based on 362 Ratings Splunk On-Call Vs Opsgenie PagerTree Splunk On-Call Vs PagerTree AlertOps 4.7 Based on 113 Ratings Splunk On-Call Vs AlertOps	FireHydrant 4.6 Based on 47 Ratings Incident.io Vs FireHydrant StatusCast Incident Management Incident.io Vs StatusCast Incident Management PagerDuty 4.5 Based on 2074 Ratings Incident.io Vs PagerDuty Mission Manager 5 Based on 1 Ratings Incident.io Vs Mission Manager Spike.sh 4 Based on 1 Ratings Incident.io Vs Spike.sh
	View All Splunk On-Call Alternatives	View All Incident.io Alternatives