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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Slack logo
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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions. Read more Rocket Chat provides greater transparency in chatting with the team members or clients through its channel and private groups. The app, unlike emails, takes away the need for CC/BCC categorization and lets the user open up the conversation. The team chat option allows the user to collaborate and communicate as a group through the medium of audio or video calls. It also facilitates screen sharing, thereby allowing users to share information and other important details right in the chat. With username restriction and admin transparency, Rocket Chat ensures a secure and safe workspace. The software is trusted by leading blockchain innovators such as Aragon, Hyperledger, Golem, Brave and Tokenly among others. Rocket Chat uses real-time translation for the messages to be converted between two users as per their convenience. The user interface of the app has been translated to over 50 languages which are more than any other team chat service. The customization option of the software is highly comprehensive. One can add or remove features and give the app a manual look by picking out one’s own plugins and themes. The collaboration platform of Rocket Chat is specially designed keeping in mind the workflow of a user or firm. Read more
Pricing Options
  • Free Trial Available
  • Starts at $4.38. Offers Free-forever and Custom plan.
  • Free Trial Available
  • Starts at $8.00. Offers Free-forever and Custom plan.
SW Score & Breakdown

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    77%
  • Momentum
    60%
  • Popularity
    69%

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    60%
  • Momentum
    64%
  • Popularity
    69%

Features

Total Features
20 Features
19 Features
Common Features for All
    @Mentions Receive instant alerts for tagged mentions and direct messages.
    AI Summary AI-Powered Native Summarization
    Channels and Spaces Public or private spaces for team communication
    Cloud Storage Provides an online storage space to store data
    Cross-Platform Access Available on web, desktop, and mobile platforms.
    Direct Message Private messaging directly between users.
    Discussion Threads Helps in ensuring collaboration and exchange of views pertaining to a specific topic through comment posts
    Emojis and Reactions Built-in visual reactions
    External User Access Controlled access for people outside the workspace or organization
    File Sharing A simple way to share files instantaneously with the team
    Group Chat Direct chat between more than two users
    Message Catch Up Helps to view your latest unread messages across board instantly with ease
    Message History and Archiving Long-term retention of conversation data.
    Message Scheduling Set future delivery times for messages
    Message Search Search past conversations using keywords.
    Multi-language Support Available in multiple languages to support global customers
    Presence Indicators Online, offline, away, or busy—status options that keep you connected and in control.
    Screen Sharing Enables remote participants to see your desktop that allows better collaboration
    Security and Encryption Protect your communications with powerful encryption, ensuring security both end-to-end and during transit.
    Video Calling Video calls to allow better discussion and exchange of ideas
  • + 17 More - Show Less
    • @Mentions Receive instant alerts for tagged mentions and direct messages.
      AI Summary AI-Powered Native Summarization
      Channels and Spaces Public or private spaces for team communication
      Cloud Storage Provides an online storage space to store data
      Cross-Platform Access Available on web, desktop, and mobile platforms.
      Direct Message Private messaging directly between users.
      Discussion Threads Helps in ensuring collaboration and exchange of views pertaining to a specific topic through comment posts
      Emojis and Reactions Built-in visual reactions
      External User Access Controlled access for people outside the workspace or organization
      File Sharing A simple way to share files instantaneously with the team
      Group Chat Direct chat between more than two users
      Message Catch Up Helps to view your latest unread messages across board instantly with ease
      Message History and Archiving Long-term retention of conversation data.
      Message Scheduling Set future delivery times for messages
      Message Search Search past conversations using keywords.
      Multi-language Support Available in multiple languages to support global customers
      Presence Indicators Online, offline, away, or busy—status options that keep you connected and in control.
      Screen Sharing Enables remote participants to see your desktop that allows better collaboration
      Security and Encryption Protect your communications with powerful encryption, ensuring security both end-to-end and during transit.
      Video Calling Video calls to allow better discussion and exchange of ideas
  • + 16 More - Show Less
  • Technical Details

    Organization Types Supported
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    • Freelancers
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    • SaaS/Web/Cloud
    • Mobile - Android
    • Mobile - iOS
    • Installed - Windows
    • Installed - Mac
    Modes of Support
    • 24/7 (Live rep)
    • Business Hours
    • Online
    • 24/7 (Live rep)
    • Business Hours
    • Online
    API Support
    • Available
    • Available

    Reviews & Ratings

    User Rating
    4.7/5 2,464 user ratings
    Not Available
    Rating Distribution
    • Excellent

      80.4%
    • Very Good

      13.9%
    • Average

      1.7%
    • Poor

      0.7%
    • Terrible

      3.3%
    Not Available
    User Sentiments

      Real-time Messaging, Extensive Integrations, User Friendly Interface, Organized Channels

      Storage Limitations, Notification Overload, Search Functionality Limitations, Occasional Performance Issues

      Open Source Platform, Extensive Customization Options, Ease of Use, Effective Team Communication

      Mobile App Performance Issues, Occasional Software Instability, Complex Initial Setup & Configuration, Limited Free Features

    Review Summary

    Slack is a popular business communication and collaboration tool praised by users for its user-friendly interface, robust feature set, and seamless integrations with other tools. Reviewers appreciate its ability to streamline communication, improve team collaboration, and enhance productivity. The platform's search functionality, file sharing capabilities, and real-time messaging features receive particular acclaim. Additionally, Slack's mobile app is lauded for its convenience and ease of use. However, some reviewers express concerns regarding its pricing and occasional technical glitches. Overall, Slack is a highly regarded tool that effectively facilitates team communication and collaboration.

    Rocket Chat is praised for its open-source nature, flexibility, and customizability. Users appreciate its real-time communication features like chat, video conferencing, and file sharing. Its seamless integration with various platforms and its affordability compared to similar tools are also highlighted. However, some reviewers mention occasional glitches, a learning curve for new users, and limited reporting and analytics capabilities as areas for improvement. Overall, Rocket Chat is valued for its adaptability, cost-effectiveness, and strong communication features, making it a popular choice for teams looking for a customizable and open-source collaboration platform.

      Read All User Reviews

    AI-Generated from the text of User Reviews

    Pricing

    Pricing Options
    • Free Trial Available
    • Starts at $4.38. Offers Free-forever and Custom plan.
    • Free Trial Available
    • Starts at $8.00. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Free Free

    Pro $4.38 $4.38 per user / month

    Business+ $9.00 $9.00 per user / month

    Enterprise+ Custom

    Starter (Secure team collaboration) Free

    Pro (Secure team collaboration) $8.00 $8.00 per user / month

    Enterprise (Secure team collaboration) Custom

    Starter (Citizen engagement) Free

    Enterprise (Citizen engagement) Custom

     
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    View Detailed Pricing

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    Screenshots & Videos

    Screenshots screenshots
    + 6 More
    Rocket.Chat Demo
    + 1 More
    Videos Video Thumbnail Video Thumbnail
    + 3 More

    Vendor information

    Company Details Located in: San Francisco, California Located in: Wilmington, Delaware Founded in: 2015
    Contact Details

    Not available

    https://slack.com/

    +1 415-914-8131

    https://rocket.chat/

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