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Overview

Description Rocket Chat provides greater transparency in chatting with the team members or clients through its channel and private groups. The app, unlike emails, takes away the need for CC/BCC categorization and lets the user open up the conversation. The team chat option allows the user to collaborate and communicate as a group through the medium of audio or video calls. It also facilitates screen sharing, thereby allowing users to share information and other important details right in the chat. With username restriction and admin transparency, Rocket Chat ensures a secure and safe workspace. The software is trusted by leading blockchain innovators such as Aragon, Hyperledger, Golem, Brave and Tokenly among others. Rocket Chat uses real-time translation for the messages to be converted between two users as per their convenience. The user interface of the app has been translated to over 50 languages which are more than any other team chat service. The customization option of the software is highly comprehensive. One can add or remove features and give the app a manual look by picking out one’s own plugins and themes. The collaboration platform of Rocket Chat is specially designed keeping in mind the workflow of a user or firm. Read more Zulip combines the immediacy of real-time chat with an email threading model. Drag a file into the compose box and they'll upload and preview it for you. Sharing and discussing work with teammates has never been easier. Discuss code with ease using Markdown code blocks (and syntax highlighting). And discuss blocks of text with ease with block quotes. Customize Zulip’s markup to automatically link back to your issue tracker or GitHub when you type “#1235” or a commit ID. Read more
Pricing Options
  • Free Trial Available
  • Starts at $2.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $6.67. Offers Free-forever and Custom plan.
SW Score & Breakdown

Technical Details

Organization Types Supported
  • Large Enterprises
  • Medium Business
  • Small Business
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available

Reviews & Ratings

User Rating
4.3/5 144 user ratings
4.5/5 3 user ratings
Ratings Distribution
  • Excellent

    53.6%
  • Very Good

    31.1%
  • Average

    10.1%
  • Poor

    1.7%
  • Terrible

    3.4%
  • Excellent

    62.9%
  • Very Good

    28.6%
  • Average

    5.7%
  • Poor

    0%
  • Terrible

    2.9%
Review Summary

Rocket Chat is praised for its open-source nature, flexibility, and customizability. Users appreciate its real-time communication features like chat, video conferencing, and file sharing. Its seamless integration with various platforms and its affordability compared to similar tools are also highlighted. However, some reviewers mention occasional glitches, a learning curve for new users, and limited reporting and analytics capabilities as areas for improvement. Overall, Rocket Chat is valued for its adaptability, cost-effectiveness, and strong communication features, making it a popular choice for teams looking for a customizable and open-source collaboration platform.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $2.0. Offers Free-forever and Custom plan.
  • Free Trial Not Available
  • Starts at $6.67. Offers Free-forever and Custom plan.
Pricing Plans
Monthly Plans Annual Plans

Community (Self-Managed) Free

Pro (Self-Managed) $3.00 $3.00 per user / month

Enterprise (Self-Managed) Custom

Bronze (Cloud) $2.00 $2.40 per user / month

Silver (Cloud) $4.00 $4.80 per user / month

Gold (Cloud) Custom

Free (Cloud) Free

Standard (Cloud) $6.67 $6.67 per user / month

Community support (On-Premise) Free

Enterprise (On-Premise) Custom

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots Rocket.Chat Demo
+ 1 More
Zulip Topic
+ 3 More
Videos Video Thumbnail
+ 3 More
Not Available

Vendor information

Company Details Located in: Wilmington, Delaware Founded in: 2015 Located in: Cambridge, Massachusetts
Contact Details

+1 415-914-8131

https://rocket.chat/

Not available

https://zulip.com/

Social Media Handles

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