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96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Salesforce logo
CRM Software

4.5 30 user ratings

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92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SuiteCRM logo
CRM Software

4.4 146 user ratings

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Featured

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Premium KORONA POS logo

KORONA POS

POS Software

4.8 47 user ratings

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Featured

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Thryv logo

Thryv

CRM Software

4 864 user ratings

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Overview

Description Salesforce is a futuristic Customer Relationship Management Software bringing companies and their customers together. The integrated software helps departments like commerce, marketing, sales and service to get a unified view of each client. Moreover, companies can also leverage on the particular to deliver amazing shopping experiences to individual buyers, automate time-consuming jobs, assure quick resolution to queries raised from the customers front and strategise personalised marketing schemes. The solution serves organisations scattered across industries like retail, automotive, higher education, public sector, media, communication, hospitality and transportation, nonprofit and more. With Salesforce, organisations get the advantage of joining the 150,000+ like-minded companies where they can find a massive community of experts ready to help in their company’s growth, besides offering an estimate of their Return on Investment (ROI). Lastly, AI technology equipped chatbot (Einstein) within the software helps companies reassess past interactions with individual clients and better understand raised queries. Read more SutiCRM is a powerful cloud-based CRM platform that automates marketing, sales, support, and contracts. Businesses make use of the service to nurture new leads and maintain strong relationships with existing clients. It is a multi-sided Platform (MSP) that handles all the core business aspects from a single place. The tool is fully centralised and can be customised as per each business` needs. Since it is a cloud-based solution, the data is accessible to everyone instantaneously without any manual effort. Most of the repeated marketing activities can be taken care of by its marketing automation tool. It also helps in lead generation, sending promotional mailers, and does accurate lead assignment. The sales process is also automated in the tool which helps in quick collaboration, making it easier for the team to reach sales targets. Its reporting and analytics tool aids in gaining a deeper insight into the complete lead cycle, which helps in optimisation at each drop-off stage. Read more Selecting the right POS system for the business is a critical decision that can impact success. KORONA POS offers a robust solution to help users streamline their operations and enhance the customer's shopping experience. This team of experts understands the challenges that businesses face when selecting a POS system, and they are committed to providing users with a seamless transition. By eliminating the need for manual data entry, they make business processes easier and more efficient. KORONA POS enables users to import the existing data or vendor product list with a few clicks, allowing users to run the business like never before. With the growing list of features and tools, users can automate daily tasks, optimize inventory, and manage sales effortlessly. This POS system is tailored to fit businesses of all sizes and industries, ensuring that they have access to the tools and functionality they need to thrive. Read more Thryv is a platform that enables businesses to meet modern customer’s expectations simply and efficiently in today’s era. It is a highly secured and easy-to-use Business Management Platform that automates tasks while also putting the customers at the center of the business. The platform enables users to reach more customers by letting them find their customers at the right time, the right way. They can plan their daily activities through calendar sync, automated reminders, and conversations in one inbox. Thryv enables businesses to accept secure payments at low, competitive rates from anywhere and securely. Users can request reviews quickly and get notified instantly, thus allowing them to respond simultaneously. Other value-added features that users can utilize include Marketing Automation, Document Storage and Sharing, Social Media Management, Reputation Management, and online presence enhancement. It allows businesses to offer their customers an interactive login area and also sync their business info across 60+ listings websites like Google, Yelp, Facebook, and more, thus giving them a modern and mobile-ready website. Read more
Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Starts at $59.0.
  • Free Trial Not Available
  • Starts at $228.0. Offers Free-forever plan.
SW Score & Breakdown

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    81%
  • Momentum
    70%
  • Popularity
    88%

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    78%
  • Momentum
    65%
  • Popularity
    78%

90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    75%
  • Momentum
    67%
  • Popularity
    76%

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    100%
  • Reviews
    86%
  • Momentum
    70%
  • Popularity
    90%
SaaSworthy Awards # 20 Highly Rated # 7 Most Popular # 13 Fastest Growing # 7 Fastest Growing
Not Available
# 3 Most Worthy # 2 Most Popular

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
Modes of Support
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
  • 24/7 (Live rep)
  • Business Hours
  • Online
API Support
  • Available
  • Available
  • Available
  • Available

Reviews & Ratings

User Rating
4.5/5 30 user ratings
4.4/5 146 user ratings
4.8/5 47 user ratings
4/5 864 user ratings
Rating Distribution
  • Excellent

    53.3%
  • Very Good

    46.7%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%
  • Excellent

    54.1%
  • Very Good

    35.6%
  • Average

    7.5%
  • Poor

    2.1%
  • Terrible

    0.7%
  • Excellent

    83%
  • Very Good

    14.9%
  • Average

    0%
  • Poor

    0%
  • Terrible

    2.1%
  • Excellent

    63.1%
  • Very Good

    10.9%
  • Average

    3.2%
  • Poor

    3.1%
  • Terrible

    19.7%
User Sentiments

    Extensive Customization Options, Robust Reporting Capabilities, Comprehensive Feature Set, Extensive Integrations

    Steep Learning Curve, Slow Performance, Outdated User Interface, Complicated Reporting Tool

    Open Source, Customizable, Comprehensive Features, User-Friendly Interface

    Complex Installation Process, Outdated UI Design, Slow Loading Times, Lack of Mobile Application

    Not Available

    Exceptional Customer Service, Comprehensive Business Management Features, User-Friendly Interface, Effective Marketing Automation

    Inconsistent Social Media Marketing, Limited CRM Functionality, Mobile App Issues, Lack of Transparency and Communication

Review Summary

Salesforce Sales Cloud is lauded for its extensive customization options and seamless integration with various apps, enabling businesses to build tailored solutions. Users appreciate its user-friendly interface, robust reporting capabilities, and the ability to track customer journeys comprehensively. However, some users find the platform complex, especially for beginners, and point out the high cost of additional licenses and features.

Users applaud SuiteCRM's user-friendly interface, customizable features, and ease of integration with other applications. They appreciate its open-source nature, allowing for extensive customization and integration. However, some users report occasional glitches and a lack of advanced features found in more expensive CRM systems. Overall, SuiteCRM is praised for its cost-effectiveness, flexibility, and suitability for small businesses and startups seeking a user-friendly and customizable CRM solution.

Not Available

Thryv garners mixed reviews across platforms. Users appreciate its user-friendly interface, comprehensive features, and effective marketing and scheduling tools. However, concerns are raised regarding its customer support, occasional glitches, and pricing structure. Some users find it expensive compared to competitors, while others highlight the value it provides for small businesses. Overall, Thryv seems to be a capable solution for businesses seeking an all-in-one platform, but users should carefully consider their needs and budget before committing.

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AI-Generated from the text of User Reviews

Pricing

Pricing Options
  • Free Trial Available
  • Starts at $25.0. Offers Free-forever plan.
  • Free Trial Available
  • Offers Free-forever plan.
  • Free Trial Available
  • Starts at $59.0.
  • Free Trial Not Available
  • Starts at $228.0. Offers Free-forever plan.
Pricing Plans
Monthly Plans Annual Plans

Salesforce Foundations Free

Starter Suite $25.00 $25.00 per user / month

Pro Suite $100.00 $100.00 per user / month

Free Free

Starter Others

Business Others

Premium Others

KORONA POS Core $59.00 $59.00 per month

KORONA POS Retail $69.00 $69.00 per month

Thryv Command Center Free

Thryv Business Center $228.00 $228.00 per month

Thryv Marketing Center $228.00 $228.00 per month

Kickstart $623.00 $623.00 per month

Ignite $929.00 $929.00 per month

Accelerate $1,133.00 $1,133.00 per month

 
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Screenshots & Videos

Screenshots Salesforce Adoption Dashboards
+ 2 More
Lead View
+ 2 More
Dashboard
+ 1 More
Automated Campaigns
+ 4 More
Videos Video Thumbnail
+ 4 More
Video Thumbnail
+ 2 More
Video Thumbnail
+ 4 More
Video Thumbnail
+ 3 More

Vendor information

Company Details Located in: San Francisco, California Founded in: 1996 Located in: Stirling, Scotland Founded in: 2005 Located in: North Las Vegas, Nevada Located in: Dallas, Texas Founded in: 1986
Contact Details

+1 800-667-6389

https://www.salesforce.com/crm/

+44 (0)1786 585 499

https://suitecrm.com/

+1 833-200-0213

https://koronapos.com/

+1 844-339-6334

https://www.thryv.com/

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