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97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RepairShopr logo
Auto Repair Software

4.7 106 user ratings

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Overview

Description RepairShopr is a powerful ticketing software best suited for repair shops.The software comes stuffed with many help desk features like contract / SLA management, incident management, knowledge base management, alerts / escalation, automated routing, multiple brands / products, self service portal etc. With this help desk software, you can resolve tickets faster and with more accuracy by collaborating with other agents. You can categorize tickets as per priority.The software users can easily organize repetitive customer questions into FAQs and with page templates.This software contains jewelry store management features, plumbing features, CRM features, HVAC features, POS features etc. Read more With an all-in-one RMM, PSA, and Remote Access platform, they can start, run, and expand their MSP business. Reduce operational overhead and save time addressing their clients' demands so they can focus on closing new sales and providing top-tier solutions. Syncro provides them with an all-in-one solution for their clients, including unlimited PC and Mac agents (no per-device fees), contract administration with integrated billing, policy inheritance, built-in remote access, and interfaces with top-tier partners. Invoicing, credit card payments, help desk, customer management, automation, scripting, remote access, email marketing, and other managed IT services are all included in this RMM and PSA platform.Syncro is adaptable to their business's demands and operations, allowing them to run a more effective and lucrative operation every day. Syncro is constantly adding new features based on community feedback, ensuring that they always have the functionality they need in one place. Read more
Pricing Options
  • Free Trial Not Available
  • Starts at $49.99.
  • Free Trial Available
  • Starts at $129.0.
SW Score & Breakdown

97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    94%
  • Reviews
    86%
  • Momentum
    63%
  • Popularity
    83%

Technical Details

Organization Types Supported
  • Freelancers
  • Large Enterprises
  • Medium Business
  • Small Business
  • Not available
Platforms Supported
  • SaaS/Web/Cloud
  • Mobile - Android
  • Mobile - iOS
  • Installed - Windows
  • Installed - Mac
  • Not available
Modes of Support
  • Business Hours
  • Online
  • Not available
API Support
  • Available

Reviews & Ratings

User Rating
4.7/5 106 user ratings
4.9/5 9 user ratings
Ratings Distribution
  • Excellent

    78.5%
  • Very Good

    14.6%
  • Average

    3.1%
  • Poor

    1.5%
  • Terrible

    2.3%
  • Excellent

    92.7%
  • Very Good

    5.5%
  • Average

    1.8%
  • Poor

    0%
  • Terrible

    0%
Review Summary

RepairShopr users praise its user-friendly interface, ease of scheduling, and comprehensive features. Many appreciate the ability to manage customer information, create estimates, and track payments seamlessly. Reviewers also commend the customer support team for their responsiveness and helpfulness. Additionally, users find the mobile app convenient for managing their business on the go. Some users suggest improvements in reporting capabilities and inventory management. Overall, RepairShopr is highly regarded for its user-friendliness, robust features, and excellent customer support.

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Pricing

Pricing Options
  • Free Trial Not Available
  • Starts at $49.99.
  • Free Trial Available
  • Starts at $129.0.
Pricing Plans
Monthly Plans Annual Plans

Starter $49.99 $59.99 per month

Repair Shop $99.99 $119.99 per month

Big Chain $99.99 $119.99 per month

Syncro $129.00 $139.00 per user / month

 
View Detailed Pricing
View Detailed Pricing

Alternatives

 

Screenshots & Videos

Screenshots screenshots
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Syncro Live
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Videos Video Thumbnail Video Thumbnail
+ 1 More

Vendor information

Company Details Located in: Kirkland, WA

Not available

Contact Details

425-216-3333

https://www.repairshopr.com/

Not available

https://syncromsp.com/

Social Media Handles

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