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| Description | Plivo is an industry-leading communication platform that aims at engaging customers from all across the world through its innovative cloud based technology. From APIs to solutions, Plivo's cloud communications platform helps companies streamline and customize their customer conversations according to their requirements. Plivo offers a platform for SMS APIs and allows the users to send and receive text messages using a programming language. You can converse in any language, including Arabic, Japanese, and Chinese, as well as emojis and symbols, thanks to built-in GSM and Unicode character set support by Plivo. You can get real-time delivery notifications for communications sent throughout the world and keep track of your accounts' delivery rates and performance. Users can additionally send and receive photos, movies, and audio snippets. It additionally works as a Voice API Platform and allows the users to speak dynamic text in 28 accents across several languages. With Amazon Polly, you can choose from a variety of SSML voices too. You can build comprehensive contact centre capabilities or integrate multi party calls and audio conferencing into your apps too with Plivo. Read more | EnableX is an advanced communication software that presents teams, organizations, and establishments, flexibility to build, deliver, and optimize their global-connectivity. Empowered with video, audio, and web conferencing options the solution offers engaging and pristine connectivity with remote workforce. EnableX is a smart and secure Carrier-Grade Platform, maximizing availability, and upgradability. It enables teams to get in touch with each-other by one-click access. The customizable platform enables users to configure video streams, hosting, UI besides other core functionalities. The software is compatible with multiple coding languages like PHP, Javascript, Python etc making integration with external applications a hassle-free task. Enterprises can use EnableX to offer intuitive assistance to their customers located at different parts of the globe, via SMS or voice-enabled numbers. The software offers an exceptional user experience with various engaging tools like Recording, Whiteboard, Annotation, Screen Sharing, and more. Patented Bandwidth, AES-256 bit encryption and audio fallback are its other offerings. Media Zone feature within the particular facilitates users to host multiple media traffics in particular regions with full compliance to regulatory laws. All user data remains anonymous promoting data privacy. Read more |
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Users find Plivo's customer support to be responsive, helpful, and knowledgeable. Many reviewers mention that onboarding is smooth and easy, and that the platform is user-friendly and intuitive. The pricing is generally considered fair and transparent, with a variety of plans to choose from. Additionally, Plivo is praised for its reliability and uptime, with minimal reported issues. However, some users have expressed concerns about the complexity of some features and the occasional occurrence of technical glitches. Overall, Plivo receives positive feedback for its customer support, user-friendliness, pricing, and reliability, while areas for improvement include simplifying complex features and addressing technical issues. |
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CloudContactAI
4.9 Based on 10 Ratings |
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4.6 Based on 685 Ratings 
Zoom
4.5 Based on 22822 Ratings |
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| Company Details | Located in: California, United States | Located in: Singapore |
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Not available https://www.plivo.com/ |
Not available https://www.enablex.io/ |
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