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81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more 
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| Description | One of the best call center software that improves your agent’s performance to provide enhanced customer support. It has predictive dialer feature which automates call transfer between the agents. It is a PCI compliance software which secures all financial data of your customers by restricting unauthorized access. This software auto-records all the interactions with customers. Using Dialer360, you can send pre-recorded messages to large number of customers in short time. It allows the agent to manage one campaign with multiple dialer and vise-versa. It is a cloud-based application that will allow your agent to log in from anywhere using a smartphone. Read more | Phonon is an automation-oriented communication software that eases communication across various platforms. Users can access their social media accounts along with texting and emailing through one single platform of this software. It is backed by artificial intelligence and machine learning, thereby offering modern and innovative outbound and inbound solutions. The software offers customisable solutions by consultation and since it is equipped with PCI DSS 2.0 protocol, it is completely secure and easily integrates with Google Cloud, IBM Watson and other AI platforms. It offers customer-oriented IVR solutions to meet the requirements along with an automated contact centre that offers easy connectivity and reach to the desired audience through various social media platforms. Visual IVR feature allows users to generate leads and accordingly strategize as per the needs and an easy API integration helps to boost connectivity and skill-based routing helps in enhanced agent productivity. Real-time dashboards help in providing necessary reports and analytics with deep insights coverage. Read more |
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| SW Score & Breakdown |
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
|
| Total Features |
7 Features
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0 Features
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| Common Features for All |
Auto Call Recording
Concurrency Support
IVR Support
Inbound Call Center
Outbound Call Center
Predictive Dialer
Progressive Dialer
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Auto Call Recording
Concurrency Support
IVR Support
Inbound Call Center
Outbound Call Center
Predictive Dialer
Progressive Dialer
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| User Rating |
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| Ratings Distribution |
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| Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Dialer360 Others Voice Broadcasting (VB360) Others VoIP360 (VoIP Credit) Others |
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View Detailed Pricing
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Not Available |
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VCC Live
4.7 Based on 96 Ratings |
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| Screenshots |
+ 4 More
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| Videos |
+ 1 More
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| Company Details | Located in: United Kingdom | Located in: Vadodara, India |
| Contact Details |
(+44) 2037696777 http://www.dialer360.com/dialer360/ |
(91) 265 712 3123 https://www.phonon.io/ |
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