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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Muble Chat logo
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84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

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Overview

Description Muble Chat is a live chat software designed for websites and it offers immediate interactive chat sessions with one’s customers. The platform is dedicated to connecting with the customer support executive anytime without any interruption. The features include chat history, customizable chat widget, chat transferring, data encryption, bot support, analytics report, cloud synchronization, full-stack executive, and canned response. These features enable users to make their chat widget more personal and secure. The data encryption allows keeping the data of the visitor on the site, safe for future reference. The app’s agent panel is sleek enough to perform the task with ease. The software integrates the business processes while enabling you to outreach to your potential customers, thus broadening the customer base for the company. With the always-online provision of Muble Chat, it ensures that its users don’t miss any customers/clients on their websites. One can connect with numerous visitors simultaneously, without keeping anyone on hold. Pivoted to provide customer satisfaction and simultaneous business growth to the user, the software will help to gain acquisition, hence, leading to increased customer volume. Read more Papercups software is an open-source live chat platform that allows you to communicate with your customers. The software includes a widget that may be customized with color, greetings, text, and more. You may modify your color, greetings, wording, and more without needing to know any coding thanks to their intuitive UI. You may save time and money by using Papercups to communicate with your consumers. Chat, email, Slack, and SMS can all be used to organize and respond to communications. It's an open-source, privacy-focused alternative to Intercom, Drift, and Zendesk. The platform has a sophisticated, feature-rich dashboard that simplifies customer support and feedback. You can respond from any location where you are working. Slack, their dashboard and their mobile app all allow you to respond to discussions. It eliminates the inconvenience of needing to log in to another dashboard. Papercups is a developer-friendly open-source project. HTML, React, React Native, and Flutter integrations are all supported. It only takes a few minutes to set up their integration, and if you can't do it in that time, we'll hop on a Zoom call with you and do it for you! Startups and small businesses use the software. Read more
Pricing Options
  • Free Trial Available
  • Muble Chat Offers Custom plan.
  • Free Trial Available
  • Starts at $34.0. Offers Free-forever and Custom plan.
SW Score & Breakdown

82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    93%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    68%

84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    67%
  • Momentum
    60%
  • Popularity
    70%

Features

Total Features
7 Features
6 Features
Common Features for All
    Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
    Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
    Knowledge Database Lets you have an access to all your past chat history and documents
    Offline Form This feature allows your visitors to submit their questions when your agents are not available online
    Shortcut Messages Create shortcuts for the commonly used replies in order to save time
    Transfers Transfer of calls from one operator to another with just one click
    Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 4 More - Show Less
    • Agent Scheduling Schedules availability of your agents to ensure maximum utilisation of your staff
      Co-Browsing Your agents get to view the visitor's browsing screen, cursor movements, and clicks. It helps in understanding the visitor's behavior as well as helps in solving problems quickly.
      Knowledge Database Lets you have an access to all your past chat history and documents
      Offline Form This feature allows your visitors to submit their questions when your agents are not available online
      Shortcut Messages Create shortcuts for the commonly used replies in order to save time
      Transfers Transfer of calls from one operator to another with just one click
      Visitor Targeting Helps you to identify frequent visitors, so that you can proactively reach out to them by sending a pop up message
  • + 3 More - Show Less
  • Technical Details

    Organization Types Supported
    • Large Enterprises
    • Medium Business
    • Small Business
    • Large Enterprises
    • Medium Business
    • Small Business
    Platforms Supported
    • SaaS/Web/Cloud
    • SaaS/Web/Cloud
    Modes of Support
    • Online
    • Online
    API Support
    • NA
    • Available

    Pricing

    Pricing Options
    • Free Trial Available
    • Muble Chat Offers Custom plan.
    • Free Trial Available
    • Starts at $34.0. Offers Free-forever and Custom plan.
    Pricing Plans
    Monthly Plans Annual Plans

    Muble Chat Custom

    Starter Free

    Lite $34.00 $34.00 per month

    Team $94.00 $94.00 per month

    Enterprise Custom

     
    View Detailed Pricing
    View Detailed Pricing

    Alternatives

     

    Screenshots & Videos

    Screenshots Not Available Papercups screenshot
    + 3 More

    Vendor information

    Company Details Located in: Trivandrum, India Located in: New York, New York
    Contact Details

    0471 406 6066

    https://mublesolutions.com/muble-chat

    Not available

    https://papercups.io/

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