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89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Visit Website
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Description | MonkeyLearn is a text analysis software that automates business workflows to save hours of manual data processing with the help of machine learning capabilities. It provides an easy to understand and user-friendly graphical interface where users can create custom text classification and extraction analysis. This is possible by utilizing machine learning models like topic detection, sentiment analysis, keyword extraction, and so on. Actionable data from raw texts like webpages, chats, emails, tweets, and documents can be rapidly extracted and classified. The key value proposition is that the platform can be easily integrated with hundreds of applications without coding and assistance of a data scientist or developer. The integration can be through its SDKs and open APIs, Zapier, Google Sheets, Rapidminer or Zendesk. Also, product roadmap can be infused with insights from product reviews, customer conversations, NPS, and surveys. Users can also automate routing and ticket tagging to boost the productivity of support teams. Read more | Cx Moments AI tags tickets better and faster than your agents, no matter how complex and granular your categorization needs to be. Reduce friction. Scale your support at peak times. Detect self-service opportunities. Track customer feedback. Detect problems with new products. Check that old issues are resolved. Detect issues with new promotions. Alert in real-time on faulty processes generating extra costs. In one click, see what contact drivers are trending up and need special attention. Discover what areas your agents struggle the most with, and may need training on. Read more |
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SW Score & Breakdown |
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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Total Features |
8 Features
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3 Features
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Common Features for All |
Audience Analysis
Built-in Library
Competitive Analysis
Document Classification
Multi-language Support
Predictive Analysis
Segmentation
Sentiment Analysis
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Audience Analysis
Built-in Library
Competitive Analysis
Document Classification
Multi-language Support
Predictive Analysis
Segmentation
Sentiment Analysis
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Organization Types Supported |
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Platforms Supported |
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Modes of Support |
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API Support |
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User Rating |
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Ratings Distribution |
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Read All User Reviews | Read All User Reviews |
AI-Generated from the text of User Reviews
Pricing Options |
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Pricing Plans
Monthly Plans
Annual Plans
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Team $299.00 $299.00 per month Business Custom |
Starter Plan $299.00 $299.00 per year Enterprise Plan $599.00 $599.00 per year Corporate Plan Custom |
View Detailed Pricing
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View Detailed Pricing
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Screenshots |
+ 3 More
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Not Available |
Videos |
+ 1 More
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Company Details | Located in: San Francisco, California | Located in: Dublin, Ireland |
Contact Details |
Not available https://monkeylearn.com/ |
Not available https://www.cxmoments.com/ |
Social Media Handles |
Not available |
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