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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
View Details
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| Description | Dynamics CRM is a powerful software with a number of tools that help in making the customer-facing functions of business easier. Microsoft Dynamics CRM delivers a wide range of CRM via five individual apps - Customer Service, Sales, Field Service, Marketing, Project Service Automation that work in integration. It aims at centralizing customer informations, automating marketing informations, tracking sales opportunities, analyzing data and enabling a responsive customer service. All of these functions ensure that you are never out on any growth opportunity by maximizing your business relationships. Read more | RAYNET CRM is an online CRM system for properly managing customer data. The software has a search feature that allows you to keep track of new contacts, meetings, documents, crucial emails, complaints, and notes for all of your clients in one location. To automate operations, you can use this program to send emails and prepare a final document for your client. You can keep all of your information in one location. You may have an address book that actually works and allows you to quickly find and add new contacts. And you can use your phone to access it from anywhere. In one spot, you can access all of your customer relationship history, meetings, documents, important emails, complaints, and notes for each client. The functioning of RAYNET CRM is protected by Amazon Web Services, one of the world's largest and most modern IT infrastructures (AWS). Furthermore, unique login and password are required to gain access to the software. You can also choose two-factor authentication, password expiration, and password quality. Read more |
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| SW Score & Breakdown |
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
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| SaaSworthy Awards | # 15 Fastest Growing |
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| Total Features |
25 Features
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21 Features
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| Common Features for All |
Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Reporting (Analytics)
Sales Force Automation
Territory Management
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Call Logging
Collaboration Tools
Contact Management
Customer Segmentation
Customer Support
Document Management
Lead Management
Lead Scoring
List Management
Marketing Automation
Opportunity Management
Order Management
Product Catalog
Project Management
Quotes (Proposals)
Real-time Data Sync
Reporting (Analytics)
Sales Force Automation
Territory Management
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| Unique Features |
AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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AI Assistant
Advanced Automation
Customization
IoT Integration
Omnichannel Customer Engagement
Predictive Analytics
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| Platforms Supported |
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| Modes of Support |
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| User Rating |
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| Rating Distribution |
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| User Sentiments |
Customization Options, Extensive Integrations with Microsoft Products, Comprehensive Sales Management Features, Robust Reporting Capabilities Complex User Interface, Occasional Performance Issues, Limited Third-Party Integrations, Steep Learning Curve |
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| Review Summary |
Overall, Microsoft Dynamics 365 is a highly-regarded CRM platform praised for its ease of use, customization capabilities, and integration options. Users particularly value its user-friendly interface, seamless integration with other Microsoft products, and the ability to tailor the system to specific business needs. However, some reviewers have expressed concerns regarding the complexity of certain features and occasional performance issues. Additionally, the cost may be a deterrent for some organizations. |
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| Read All User Reviews |
AI-Generated from the text of User Reviews
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Pricing Plans
Monthly Plans
Annual Plans
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Dynamics 365 Sales Professional $65.00 $65.00 per user / month Dynamics 365 Sales Enterprise $95.00 $95.00 per user / month Dynamics 365 Sales Premium $135.00 $135.00 per user / month Microsoft Relationship Sales $162.00 $162.00 per user / month |
RAYNET CRM $25.00 $25.00 per user / month |
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View Detailed Pricing
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View Detailed Pricing
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| Company Details | Located in: Redmond, Washington | Located in: Ostrava, Czech Republic |
| Contact Details |
Not available |
+420 553 401 520 |
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